St Albans, AL3 4EH,
United Kingdom
Warren Evans Technographics
Warren Evans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Warren Evans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Warren Evans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Warren Evans has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Warren Evans is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Warren Evans revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Warren Evans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Warren Evans Tech Stack and Enterprise Applications
Warren Evans ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Warren Evans implemented Oracle NetSuite ERP to consolidate its finance operations within the communications firm, aligning the deployment to ERP Financial requirements. The Oracle NetSuite ERP implementation was provisioned as a cloud SaaS instance to centralize core financial processing for the company based in the United Kingdom.
The implementation focused on ERP Financial modules and configuration including general ledger, accounts payable, accounts receivable, fixed asset accounting, cash management, and financial reporting capabilities. Core functionality was configured to support period close workflows, chart of accounts design, tax profile configuration for UK compliance, and role based access controls for segregation of duties.
Operational scope concentrated on finance and accounting functions across the company, with the Oracle NetSuite ERP instance serving as the single source of record for transactional finance and statutory reporting in the United Kingdom. The deployment emphasized standardized transaction flows, documentated posting rules, and automated journal processing typical of ERP Financial systems.
Governance changes included formalizing month end close procedures, establishing audit trails for financial approvals, and defining user roles and approval hierarchies within the system. Configuration and governance were structured to support repeatable controls and to embed finance workflow orchestration into day to day operations.
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Warren Evans AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Warren Evans implemented Zendesk Chat on its website. The deployment uses Zendesk Chat in the Chatbots and Conversational AI category to provide a website-embedded real-time messaging channel for customer service and lead capture.
The implementation centers on an embedded chat widget and visitor session handling, delivering synchronous text conversations and automated messaging workflows typical of conversational platforms. Functional capabilities implemented include live chat routing to agents, canned responses, chat transcripts, and visitor context capture to support inbound web inquiry handling, with operational scope focused on website-facing customer service across the United Kingdom and management by the customer service team for day-to-day conversation orchestration.
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Warren Evans Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Warren Evans implemented Microsoft 365 to support Collaboration across the organization. The 60-employee communications firm is using Microsoft 365 on their website and as the primary collaboration platform for internal communication and content sharing.
The Microsoft 365 deployment includes standard Collaboration capabilities such as cloud email, document collaboration, file storage and sync, and real-time meetings and chat, using Microsoft 365 as the application layer. Configuration signals are consistent with per-user licensing and centrally managed productivity applications, with Microsoft 365 providing Exchange Online style mail, SharePoint style intranet and document libraries, OneDrive style personal storage, and Teams style meeting and chat workflows.
Operational coverage spans core business functions that rely on Collaboration, including internal communications, marketing content coordination, and client engagement workflows. The public website shows Microsoft 365 artifacts surfaced externally, indicating some services or assets are referenced from the Microsoft 365 tenant.
Governance and administration are consistent with a single Microsoft 365 tenant model for a 60-person firm, with centralized administration, identity and access controls aligned to Microsoft 365 identity services, and role based provisioning for users. Documentation and site evidence indicate the company standardized on Microsoft 365 for Collaboration and productivity tooling rather than using multiple disconnected collaboration products.
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Warren Evans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Warren Evans PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Warren Evans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Warren Evans
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner | CXO | Finance | ||||
| Head of Production and Operations | Director | Finance | ||||
| Brand Manager | Manager | Operations |
Apps Being Evaluated by Warren Evans Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||