Wasabi Technologies
75 Arlington Street, Suite 810,
Boston, 2116, MA,
United States
Boston, 2116, MA,
United States
1 617-307-7912
Professional Services
Wasabi Technologies Technographics
Wasabi Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wasabi Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Wasabi Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wasabi Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wasabi Technologies is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wasabi Technologies revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wasabi Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wasabi Technologies Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Wasabi Technologies implemented Oracle NetSuite ERP as its ERP Financial platform to centralize core accounting functions and standardize month end processes. The deployment focused on finance and accounting operations within the company, configuring the system to handle accounts payable and fixed asset accounting as primary use cases for ERP Financial functionality.
Implementation work centered on the NetSuite fixed asset module, the general ledger, and accounts payable workflows. Oracle NetSuite ERP was configured to process vendor invoices into the NetSuite accounting system, including invoice capture, approval routing, and posting to the ledger, while the fixed asset module was structured to record acquisitions, depreciation schedules, and asset retirements consistent with corporate accounting policies.
Operational governance established a monthly fixed asset reconciliation between the fixed asset module and the general ledger, formalizing a reconciliation cadence and control point within month end close activities. The rollout embedded these processes into the accounting organization, assigning reconciliation ownership and integrating invoice processing into existing AP procedures to provide a single source of record in Oracle NetSuite ERP for ERP Financial operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Wasabi Technologies deployed the Drift AI Chatbot on its website. The Drift AI Chatbot serves as a Chatbots and Conversational AI solution delivering a site-embedded conversational interface for prospective customers and existing users, with web widget delivery and client-side session handling to surface contextual entry points on product and support pages.
Configuration centered on conversational playbooks, intent recognition, automated responses, lead qualification flows, and escalation to live agents when required, reflecting standard Chatbots and Conversational AI functional modules. The deployment implemented message routing and session handoff logic to align conversational outcomes with marketing and sales engagement workflows, and used script-based content management for rapid updates.
Operational governance rested with marketing and demand generation teams who maintained playbooks, iterative content tuning, and operational rules, while sales accepted routed leads for follow up. Rollout was executed at the public website level, with ongoing internal tuning of conversational scripts and playbooks to manage customer engagement and lead capture workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Wasabi Technologies implemented Zoom as its Audio Video and Web Conferencing platform. Zoom is embedded on Wasabi's public website, providing web-initiated meeting and conferencing capability for external participants and site visitors. The deployment leverages Zoom web conferencing interfaces to host browser-based sessions directly from site pages.
Operational usage centers on customer-facing demonstrations and internal collaboration across sales, product, and support functions within the Professional Services organization. The Zoom implementation addresses core Audio Video and Web Conferencing capabilities, including real-time audio and video, screen sharing, and browser join workflows, and is surfaced through Wasabi's website without named third-party integrations specified.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wasabi Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Wasabi Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wasabi Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wasabi Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Wasabi Technologies Technographics
Wasabi Technologies is a Professional Services organization based in United States,
with around 550 employees and annual revenues of $100.0 million.
Wasabi Technologies operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Wasabi Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Zoom Video Communications.
Wasabi Technologies recently adopted applications including
DocuSign eSignature in 2023, Brandfolder Digital Asset Management in 2021 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wasabi Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wasabi Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wasabi Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.