Wasserman
10900 Wilshire Blvd, 1200,
Los Angeles, 90024, CA,
United States
Los Angeles, 90024, CA,
United States
1 310-407-0200
Leisure and Hospitality
Wasserman Technographics
Wasserman Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wasserman and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Wasserman employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wasserman has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Workable ATS for Applicant Tracking System in 2018, Rocket.chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wasserman is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workable or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wasserman revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wasserman intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wasserman Tech Stack and Enterprise Applications
Wasserman ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 Wasserman implemented Oracle NetSuite ERP as its ERP Financial platform to centralize finance and accounting for its sports marketing and content business. Oracle NetSuite ERP was selected to replace Microsoft Dynamics-Great Plains and to provide a unified financial system capable of supporting complex business processes across the organization.
The implementation focused on core financial modules and configuration, including general ledger, accounts payable, accounts receivable, billing and revenue recognition, with additional configuration for multi-entity accounting and consolidated financial reporting. Workflows and automation were applied to billing cycles, period close tasks and revenue management to align finance operations with the companys industry-specific contract and sponsorship revenue models.
Data migration and consolidation efforts moved transactional and master data from Microsoft Dynamics-Great-Plains into Oracle NetSuite ERP, establishing a single source of truth for financial transactions and chart of accounts. Operational coverage targeted finance and accounting teams across Wasserman in the United States, with role-based access controls and process segmentation to support distributed business units.
Governance changes included standardized accounting controls, centralized month-end close procedures and formalized change control for finance configuration and customizations. With NetSuite, Wasserman is managing complex business processes and centralizing financial operations to support its sports marketing and content activities.
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Expense Management | ERP |
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2013 | 2013 |
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Wasserman HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Wasserman deployed Workable ATS as its Applicant Tracking System to support talent acquisition and recruiting. The cloud-hosted Workable ATS was embedded on Wasserman’s public careers site to capture candidate applications and manage job requisitions directly from the corporate website.
The implementation centralized core recruiting capabilities common to an Applicant Tracking System, including job posting, candidate intake and profile management, configurable candidate pipelines, interview scheduling, and offer workflow, with role-based access for recruiters and hiring managers. Governance was established inside Workable ATS through centralized requisition approvals, standardized hiring stages, and controlled permissions to align hiring teams and HR operations while routing web-originated applicants into the ATS for triage and progression.
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Wasserman AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Wasserman implemented Rocket.chat on its public website as a Chatbots and Conversational AI solution. The deployment embeds Rocket.chat on teamwass.com to provide a front-facing conversational layer that captures inbound fan and client inquiries and maintains a persistent messaging channel for website visitors.
Configuration focused on web widget setup, conversational scripting, session management, and automated response templates. Rocket.chat was configured to support conversational routing and agent escalation workflows, enabling bot-led triage and live agent takeover while standardizing first-touch interactions and message threading.
Operational ownership is centered on digital experience and fan engagement functions, with governance controls for user roles, moderation, and content policy enforcement to manage public conversations. Telemetry and event logging were configured to capture interaction volumes and conversation state within Rocket.chat and the website environment, supporting ongoing moderation and operational monitoring.
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Wasserman Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Wasserman Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Wasserman PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Wasserman IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Wasserman CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Wasserman
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Marketing | Director | Marketing | |
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COO | CXO | Finance | |
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Managing Director | Director | Finance | |
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Director, IT | Director | Finance | |
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Senior Vice President of Finance | VP | Finance | |
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Chief Administrative Officer | CXO | Finance | |
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Senior Accounting Manager | Manager | Finance | |
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Senior Accounting Manager | Manager | Finance | |
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Financial Analyst | Manager | Finance | |
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Director IT | Director | Finance | |
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IT Manager | Manager | IT | |
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Information Technology Operations Manager | Manager | IT | |
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Salesforce Administrator/Analyst | Manager | Marketing | |
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Apps Being Evaluated by Wasserman Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wasserman IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wasserman digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Wasserman Technographics
Wasserman is a Leisure and Hospitality organization based in United States,
with around 3000 employees and annual revenues of $750.0 million.
Wasserman operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workable ATS and Rocket.chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Wasserman has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workable and Rocket.chat.
Wasserman recently adopted applications including
Rocket.chat in 2021, Cisco Webex Meetings in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wasserman’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wasserman’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wasserman technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.