Watermark Retirement Communities
2020 W Rudasill Rd Ste 200,
Tucson, 85704, AZ,
United States
Tucson, 85704, AZ,
United States
1 520-797-4000
Leisure and Hospitality
Watermark Retirement Communities Technographics
Watermark Retirement Communities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Watermark Retirement Communities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Watermark Retirement Communities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Watermark Retirement Communities has purchased the following applications: Corcentric Invoice Management for AP Automation in 2020, Certiphi Screening for BackGround Screening in 2015, Acoustic Campaign (formerly Campaign Automation) for Marketing Automation in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Watermark Retirement Communities is running and its propensity to invest more and deepen its relationship with Corcentric , Certiphi Screening , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Watermark Retirement Communities revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Watermark Retirement Communities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Watermark Retirement Communities Tech Stack and Enterprise Applications
Watermark Retirement Communities ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corcentric | Legacy | Corcentric Invoice Management | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020, Watermark Retirement Communities implemented Corcentric Invoice Management as part of an AP Automation deployment. The initiative included Corcentric Invoice Management alongside Corcentric Procurement to automate invoice-to-payment workflows and procurement ordering.
Before the implementation, capital expenses and budgets were manually tracked in spreadsheets that required multiple touches and were prone to delays and inaccuracies, and the organization faced a large issue with non-compliant spend. The deployment targeted accounts payable and procurement processes organization wide, converting paper intensive workflows into automated, electronic processes to reduce manual intervention and improve control.
Corcentric Invoice Management was configured to automate invoice capture and invoice-to-payment reconciliation, while the Corcentric Procurement capabilities standardized ordering through three pre programmed shopping carts for frequently purchased items. Purchase orders are generated within the shopping cart workflow and automatically transmitted to suppliers, embedding purchase order generation into the procure-to-pay flow and enforcing catalog based purchasing.
Governance and process changes centered on standardized procurement rules and embedded controls within the shopping cart and PO workflows, strengthening procurement oversight for the finance and procurement teams. As a result of the implementation, invoicing is faster and more accurate, collaboration across stakeholders improved, time spent on manual tasks was substantially reduced, and Watermark achieved 34% higher spend compliance rates.
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Watermark Retirement Communities HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Certiphi Screening | Legacy | Certiphi Screening | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015 Watermark Retirement Communities implemented Certiphi Screening as its BackGround Screening solution. The deployment supported hiring and compliance workflows across 63 locations in the United States within the leisure and hospitality senior living environment.
Certiphi Screening was used for submission of criminal and background checks as part of corporate new hire onboarding phases, and the program operated alongside on site five panel drug testing coordinated by corporate HR. Equifax I 9 Management was overseen for electronic I 9, WOTC and E Verify completion, creating a two tool approach for background and employment eligibility verification while Certiphi Screening handled background file submission.
Operational integrations included explicit use of the Equifax electronic I 9 system for verification workflows and Ceridian for payroll processing and garnishment submission. The HRIS Payroll Coordinator processed bi weekly corporate payroll for approximately 123 staff, reviewed and approved bi weekly payroll submissions for roughly 30 assigned locations, and managed Bureau of Labor Statistics reporting for AZ, CA, CT and TX alongside income and work verifications and unemployment claim assistance for all locations.
Governance and process changes were formalized through creation of HR user guides and training of HR designees across all locations, central management of electronic and paper HR and payroll records, oversight of rate changes, leave status processing including FMLA, and administration of workers compensation and garnishment workflows. The implementation emphasized centralized operational control from corporate HR, documented procedures for site level HR designees, and audit support for location level records and compliance requests.
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HR Compliance | HCM |
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2015 | 2015 |
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Watermark Retirement Communities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Campaign (formerly Campaign Automation) | Marketing Automation | CRM | n/a | 2016 | 2016 |
In 2016, Watermark Retirement Communities implemented Acoustic Campaign as its Marketing Automation platform. The implementation focused on embedding Acoustic Campaign on the corporate website to centralize email and digital outreach for prospect acquisition and resident engagement.
Acoustic Campaign was configured to deliver core Marketing Automation capabilities including email marketing, list segmentation, template libraries, triggered messaging, and automated campaign journeys. The deployment included campaign orchestration and behavioral segmentation tied to site interactions to enable targeted multi-step nurture flows.
Integration work centered on website instrumentation to capture form submissions and behavioral signals, feeding Acoustic Campaign for contact management and campaign targeting. Operational ownership resides with marketing and digital teams, who use Acoustic Campaign to manage contact lists, subscriber preferences, and scheduled communications.
Governance established campaign approval workflows, segmentation standards, and consent handling to align with resident privacy expectations in the Leisure and Hospitality industry. The implementation was web-first, with ongoing configuration and campaign management handled by in-house marketing resources.
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Marketing Automation | CRM |
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2020 | 2020 |
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Watermark Retirement Communities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Watermark Retirement Communities CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Watermark Retirement Communities
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources | Director | HR | |
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Director of Human Resources | Director | HR | |
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HR Director | Director | HR | |
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Apps Being Evaluated by Watermark Retirement Communities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Watermark Retirement Communities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Watermark Retirement Communities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Watermark Retirement Communities Technographics
Watermark Retirement Communities is a Leisure and Hospitality organization based in United States,
with around 5800 employees and annual revenues of $1.50 billion.
Watermark Retirement Communities operates a diverse technology stack with applications such as
Corcentric Invoice Management, Certiphi Screening and Acoustic Campaign (formerly Campaign Automation),
covering areas like AP Automation, BackGround Screening and Marketing Automation.
Watermark Retirement Communities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Corcentric, Certiphi Screening and Acoustic.
Watermark Retirement Communities recently adopted applications including
Corcentric Invoice Management in 2020, Salesforce Marketing Cloud in 2020 and Google Cloud Platform (GCP) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Watermark Retirement Communities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Watermark Retirement Communities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Watermark Retirement Communities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.