Solihull, B90 8BG,
United Kingdom
Wavenet Technographics
Wavenet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wavenet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42 Wavenet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wavenet has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Slack Connect for Collaboration in 2022, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wavenet is running and its propensity to invest more and deepen its relationship with HubSpot , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wavenet revenues, which have grown to $21.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wavenet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wavenet Tech Stack and Enterprise Applications
Wavenet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Wavenet implemented Hubspot Live Chat on its website. The Hubspot Live Chat deployment is categorized as Chatbots and Conversational AI and was embedded in the public-facing site to enable real-time visitor messaging, session-based engagement, and initial lead capture.
Configuration emphasized web-embedded chat widgets, pre-built chat flows, canned responses and business-hour routing to sales and support teams, aligning the application to customer engagement and lead qualification workflows. The implementation uses Hubspot Live Chat capabilities to create contact records and persist chat transcripts within Hubspot, with operational ownership concentrated in customer-facing functions managing the corporate website.
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Wavenet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Wavenet deployed Slack Connect as part of its Collaboration stack to centralize messaging for internal teams and external partners. Wavenet implemented Slack Connect to support day to day communications across distribution operations in the United Kingdom, using channels and direct messaging to manage operational coordination and partner conversations. The application name Slack Connect appears in public site assets indicating use of Slack functionality on their website.
Deployment followed a cloud hosted SaaS model using Slack Connect capabilities such as shared channels, direct messages, thread based discussions, and file sharing to organize team workflows. Operational coverage spans internal departments and partner channels, with configuration focused on channel taxonomy, membership controls, and workspace administration to govern external collaboration. Integrations were not specified beyond website traces, so system architecture and governance emphasize Slack Connect as the Collaboration layer for messaging and document exchange.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Wavenet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019, Wavenet implemented Exclaimer Cloud Signatures for Office 365 to centralize corporate email signature management across its Office 365 mail environment and to surface consistent signature assets on their website. Exclaimer Cloud Signatures for Office 365 was deployed as a cloud-hosted Digital Signing solution that applies templated signatures at the Office 365 mail flow layer, enabling centralized template orchestration and cloud-based routing without on-premises signature appliances.
Configuration work emphasized template design and rule-based signature assignment, with administrators building signature templates and mapping those templates to user attributes sourced from the Office 365 directory. Operational coverage was company-wide across Wavenet, aligning marketing and IT via versioned template management and role-based administrative controls to govern signature approval and rollout, while keeping signature rendering consistent on external web properties.
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Wavenet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Wavenet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Wavenet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Wavenet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Wavenet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||