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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Waypoint Tech Stack and Enterprise Applications

Waypoint ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Accelo Legacy Accelo ServOps Professional Services Automation ERP Services and Operations n/a 2017 2017
In 2017, Waypoint deployed Accelo ServOps as its Professional Services Automation platform. The Accelo ServOps implementation centralized project management, CRM, sales pipeline tracking and service operations for Waypoint's professional services business. The deployment aligned the application with the company's client delivery and account management functions. Accelo ServOps was configured to support project planning, task and milestone tracking, time and expense capture, billing workflows and service ticket lifecycle management, reflecting standard Professional Services Automation capabilities. The platform was implemented as a cloud hosted service to consolidate operational workflows across delivery, sales and client services teams. Governance emphasized standardized time entry, ticket escalation rules and unified client records to streamline servicing and billing processes.
Waypoint Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Waypoint deployed Microsoft 365 as its Collaboration platform. The company documents Microsoft 365 usage on its public website, indicating the application is the primary Collaboration solution in use at Waypoint. The implementation leverages cloud-hosted Microsoft 365 services and typical Collaboration capabilities, including Exchange Online for email, SharePoint Online for document management, and Microsoft Teams for real time communication and meetings. Configuration included tenant-based user provisioning, role based access controls, and centralized mailbox and document library structures to support client engagement and internal project collaboration. Microsoft 365 is positioned as the application that unifies email, calendaring, file storage, and team communication for Waypoint. Operational coverage targets Waypoint's US professional services organization and its approximately 52 employees, supporting business functions such as client delivery, internal collaboration, and knowledge management. Governance aligns with standard Microsoft 365 administration patterns, using centralized tenant administration, group based access policies, and retention settings to manage information lifecycle and compliance. The implementation is surfaced on the company website as the visible Collaboration application for Waypoint.
Waypoint CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Accelo Legacy Accelo Sales Sales Automation CRM n/a 2019 2019
In 2019, Waypoint deployed Accelo Sales as a Sales Automation application on its website. The implementation uses Accelo Sales in a web-embedded SaaS configuration to capture inbound interest directly from the site and provision records into the vendor application. Configuration centered on lead capture forms and web-to-sales workflows, with Accelo Sales configured for opportunity tracking, pipeline management, activity logging, and automated sales task assignment consistent with Sales Automation capabilities. The deployment emphasized CRM-style sales pipeline orchestration and activity timeline functionality to support the professional services sales function. Operational coverage focused on the sales team, where web-sourced leads are routed into Accelo Sales to standardize follow up and opportunity stages. Governance work included defining form fields, lead assignment rules, and pipeline stage definitions to align Accelo Sales with Waypoint sales processes, and rollout concentrated on enabling internal sales users to manage inbound website inquiries.
Waypoint IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Waypoint

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Waypoint Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waypoint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waypoint digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Waypoint Technographics
Waypoint is a Professional Services organization based in United States, with around 52 employees and annual revenues of $1.0 million.
Waypoint operates a diverse technology stack with applications such as Accelo ServOps, Microsoft 365 and Accelo Sales, covering areas like Professional Services Automation, Collaboration and Sales Automation.
Waypoint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Accelo and Microsoft.
Waypoint recently adopted applications including Accelo Sales in 2019, Accelo ServOps in 2017 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.
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Our research team continuously updates Waypoint’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waypoint technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.