San Diego, 92101, CA,
United States
Waypoint Technographics
Waypoint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waypoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Waypoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waypoint has purchased the following applications: Accelo ServOps for Professional Services Automation in 2017, Microsoft 365 for Collaboration in 2016, Accelo Sales for Sales Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waypoint is running and its propensity to invest more and deepen its relationship with Accelo , Microsoft , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waypoint revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waypoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waypoint Tech Stack and Enterprise Applications
Waypoint ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accelo | Legacy | Accelo ServOps | Professional Services Automation | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Waypoint deployed Accelo ServOps as its Professional Services Automation platform. The Accelo ServOps implementation centralized project management, CRM, sales pipeline tracking and service operations for Waypoint's professional services business. The deployment aligned the application with the company's client delivery and account management functions.
Accelo ServOps was configured to support project planning, task and milestone tracking, time and expense capture, billing workflows and service ticket lifecycle management, reflecting standard Professional Services Automation capabilities. The platform was implemented as a cloud hosted service to consolidate operational workflows across delivery, sales and client services teams. Governance emphasized standardized time entry, ticket escalation rules and unified client records to streamline servicing and billing processes.
|
Waypoint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Waypoint deployed Microsoft 365 as its Collaboration platform. The company documents Microsoft 365 usage on its public website, indicating the application is the primary Collaboration solution in use at Waypoint.
The implementation leverages cloud-hosted Microsoft 365 services and typical Collaboration capabilities, including Exchange Online for email, SharePoint Online for document management, and Microsoft Teams for real time communication and meetings. Configuration included tenant-based user provisioning, role based access controls, and centralized mailbox and document library structures to support client engagement and internal project collaboration. Microsoft 365 is positioned as the application that unifies email, calendaring, file storage, and team communication for Waypoint.
Operational coverage targets Waypoint's US professional services organization and its approximately 52 employees, supporting business functions such as client delivery, internal collaboration, and knowledge management. Governance aligns with standard Microsoft 365 administration patterns, using centralized tenant administration, group based access policies, and retention settings to manage information lifecycle and compliance. The implementation is surfaced on the company website as the visible Collaboration application for Waypoint.
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Waypoint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accelo | Legacy | Accelo Sales | Sales Automation | CRM | n/a | 2019 | 2019 |
In 2019, Waypoint deployed Accelo Sales as a Sales Automation application on its website. The implementation uses Accelo Sales in a web-embedded SaaS configuration to capture inbound interest directly from the site and provision records into the vendor application.
Configuration centered on lead capture forms and web-to-sales workflows, with Accelo Sales configured for opportunity tracking, pipeline management, activity logging, and automated sales task assignment consistent with Sales Automation capabilities. The deployment emphasized CRM-style sales pipeline orchestration and activity timeline functionality to support the professional services sales function.
Operational coverage focused on the sales team, where web-sourced leads are routed into Accelo Sales to standardize follow up and opportunity stages. Governance work included defining form fields, lead assignment rules, and pipeline stage definitions to align Accelo Sales with Waypoint sales processes, and rollout concentrated on enabling internal sales users to manage inbound website inquiries.
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Waypoint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Waypoint
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Waypoint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||