List of Accelo ServOps Customers
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Since 2010, our global team of researchers has been studying Accelo ServOps customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accelo ServOps for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accelo ServOps for Professional Services Automation include: Impressive Digital Agency Pty Ltd, a Australia based Professional Services organisation with 58 employees and revenues of $10.0 million, GBS Group Inc, a United States based Professional Services organisation with 50 employees and revenues of $8.0 million, Waypoint, a United States based Professional Services organisation with 52 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Accelo ServOps, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Accelo ServOps customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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GBS Group Inc | Professional Services | 50 | $8M | United States | Accelo | Accelo ServOps | Professional Services Automation | 2016 | n/a | In 2016, GBS Group Inc implemented Accelo ServOps and adopted Accelo Service Operations as its Professional Services Automation solution for the firm. The decision followed executive recognition that existing tools were fragmented, with CS Professional Suite by Thomson Reuters used for accounting and Excel spreadsheets supplementing operational workflows, which impaired accurate measurement of billable and non-billable time. The Accelo ServOps deployment focused on service operations automation and time capture, bringing time tracking and work management into a single application aligned with Professional Services Automation functional patterns. Configuration emphasis included automated time recording for billable and non-billable activities, project and task orchestration to support client engagements, and workflow rules to streamline service assignment and status tracking. Operational coverage for Accelo Service Operations centered on the firm’s service delivery and finance touch points, concentrating on consulting and operations teams that previously relied on spreadsheet supplements. The implementation centralized project visibility and timekeeping within Accelo ServOps, reducing reliance on fragmented artifacts and creating a single system of record for ongoing engagement administration. Governance and rollout were led by the executive team, with process changes introduced to standardize time entry, task acceptance, and billing authorization across the organization. The deployment prioritized operational consistency and procedural enforcement to address the earlier gaps in measuring billable versus non-billable time while preserving the firm’s accounting continuity with CS Professional Suite where required. | |
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Impressive Digital Agency Pty Ltd | Professional Services | 58 | $10M | Australia | Accelo | Accelo ServOps | Professional Services Automation | 2020 | n/a | In 2020, Impressive Digital Agency Pty Ltd implemented Accelo ServOps as its Professional Services Automation platform. The Australia-based agency chose Accelo ServOps after an extensive evaluation because transparency and seamless client communication were prioritized as core operational goals. Deployment concentrated on core Professional Services Automation capabilities, including project and task management, time and expense capture, CRM-driven client records, automated billing workflows, and real-time reporting dashboards. Accelo ServOps was configured with standardized project templates, activity timelines, and time-sheet enforcement to support consistent delivery across more than 100 client engagements. The implementation ran as a cloud-hosted SaaS configuration that centralized work intake and operational orchestration across client services, account management, operations and finance within the firm. Accelo ServOps served as the operational backbone for project, sales and service workflows, with role-based access and permissions applied to preserve client confidentiality and separate functional responsibilities. Governance emphasized standardized intake procedures, time capture policies, and billing approval workflows to align teams around quantifiable, results-oriented service delivery. Rollout followed a phased, function-by-function approach with targeted training for delivery and account managers to embed the agency's transparency and communication objectives into day-to-day operations. | |
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Waypoint | Professional Services | 52 | $1M | United States | Accelo | Accelo ServOps | Professional Services Automation | 2017 | n/a | In 2017, Waypoint deployed Accelo ServOps as its Professional Services Automation platform. The Accelo ServOps implementation centralized project management, CRM, sales pipeline tracking and service operations for Waypoint's professional services business. The deployment aligned the application with the company's client delivery and account management functions. Accelo ServOps was configured to support project planning, task and milestone tracking, time and expense capture, billing workflows and service ticket lifecycle management, reflecting standard Professional Services Automation capabilities. The platform was implemented as a cloud hosted service to consolidate operational workflows across delivery, sales and client services teams. Governance emphasized standardized time entry, ticket escalation rules and unified client records to streamline servicing and billing processes. |
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