Dresden, 38225, TN,
United States
Weakley County, TN Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Weakley County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 838 Weakley County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Weakley County, TN has purchased the following applications: Weebly Hosting for Application Hosting and Computing Services in 2018, In-House ERP for ERP Financial in 2009, CSA Orbit Customer Management & Billing for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Weakley County, TN is running and its propensity to invest more and deepen its relationship with Weebly , In-House Applications , Central Service Association or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Weakley County, TN revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Weakley County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Weebly | Legacy | Weebly Hosting | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP Financial Management | n/a | 2009 | 2009 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Central Service Association | Legacy | CSA Orbit Customer Management & Billing | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 | In 2020, Weakley County, TN deployed CSA Orbit Customer Management & Billing. The county implemented CSA Orbit Customer Management & Billing to centralize Utilities Customer Care and Billing tasks and to provide resident-facing payment and account services through its public website at https://wcmes.utilitynexus.com/make-a-payment. The implementation encompasses core customer management and billing modules, including account lifecycle management, bill presentment, billing cycle processing, payment processing and customer self-service via an online payment portal. These capabilities align with Utilities Customer Care and Billing workflows such as meter-to-cash orchestration, service order recording, and customer contact management. The CSA Orbit Customer Management & Billing instance is surfaced on the county website to connect resident payment flows with internal billing operations, enabling web-based account lookup and online bill payment for service accounts. Operational scope is concentrated in the county utilities billing and finance functions, supporting municipal utility account administration across county service customers. Governance was structured around centralized billing processes and role based access controls for billing clerks and finance staff, with a rollout emphasis on consolidating customer account records and activating online payments for residents. Configuration and process alignment focused on standard Utilities Customer Care and Billing operational terminology and workflows for ongoing utility revenue collection and customer service operations. |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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