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Weber State Credit Union Tech Stack and Enterprise Applications

Weber State Credit Union CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mitel Legacy Mitel MiContact Center Enterprise Call Center CRM n/a 2017 2018
In 2017, Weber State Credit Union deployed Mitel MiContact Center Enterprise to support its Call Center operations for member service and telephony-based transaction handling. An informal RFP was fielded to several organizations, but none demonstrated the reporting and systems integration expertise required, and technical decision makers selected Mitel after evaluating its fit for the credit union's needs. The Mitel MiContact Center Enterprise implementation focused on core contact center capabilities, including automatic call distribution, skills-based routing, agent desktop functionality, and real-time and historical contact center reporting. Configuration emphasized contact routing logic and reporting workflows to provide operational visibility into agent activity and call handling consistent with Call Center functional expectations. Integrations were established with Weber State Credit Union’s financial platform and with the institution's existing IVR capabilities to enable transaction-aware call flows and to tie reporting to backend member records. The deployment leveraged Mitel communications infrastructure for telephony interoperability and embedded MiContact Center Enterprise into the credit union's operational call handling and IVR orchestration. Implementation followed the credit union's informal procurement process, with vendor evaluation prioritizing integration experience over a formal system integrator engagement. Project governance centered on configuring reporting features and integration points with financial systems and IVR, with operational ownership located in member service and telephony operations teams.
Weber State Credit Union PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2020 2020
In 2020, Weber State Credit Union deployed Pathwire Mailgun for Transactional Email on its website. The credit union established the implementation to deliver website-driven member communications and automated notification flows tied to online account interactions and customer touchpoints. The deployment used Pathwire Mailgun as a cloud SaaS sending layer, leveraging SMTP relay and API-based sending, template management, and event webhook capabilities to orchestrate transactional messages. Sending domain setup and standard email authentication mechanisms such as SPF and DKIM were configured to support deliverability and authenticated sending from the credit union domain. Integration work was centered on the public website, with API or SMTP endpoints connecting site forms and transactional workflows to Pathwire Mailgun. Operational coverage focused on digital channels and member services workflows managed by the teams responsible for the website, aligning Transactional Email infrastructure with customer notification use cases. Governance emphasized template ownership and monitoring of send events and deliverability through Mailgun event logs and dashboards, with content standardization implemented via templates and personalization tokens. Pathwire Mailgun is the active application providing Transactional Email capability for Weber State Credit Union, supporting the institution's customer communications on its website.
Weber State Credit Union IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Weber State Credit Union deployed Microsoft Azure Cloud Services to host and operate its public website. Microsoft Azure Cloud Services provides Application Hosting and Computing Services for the credit union's online customer access and digital presence. The implementation centers on cloud compute, object storage, networking and platform security capabilities to deliver web content, SSL termination and scalable application hosting. Operational ownership is held by the credit union's IT function, and the Microsoft Azure Cloud Services deployment supports the organization's website traffic and online service interfaces within the United States. The narrative emphasizes Weber State Credit Union Microsoft Azure Cloud Services Application Hosting and Computing Services as the core platform for web delivery and related infrastructure services.
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Weber State Credit Union CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Weber State Credit Union

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Weber State Credit Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Weber State Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Weber State Credit Union digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Weber State Credit Union Technographics
Weber State Credit Union is a Banking and Financial Services organization based in United States, with around 38 employees and annual revenues of $3.0 million.
Weber State Credit Union operates a diverse technology stack with applications such as Mitel MiContact Center Enterprise, Pathwire Mailgun and Microsoft Azure Cloud Services, covering areas like Call Center, Transactional Email and Application Hosting and Computing Services.
Weber State Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Mitel, Sinch and Microsoft.
Weber State Credit Union recently adopted applications including Google Cloud Platform (GCP) in 2021, Cloudflare CDN in 2021 and Pathwire Mailgun in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Weber State Credit Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Weber State Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Weber State Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.