Ogden, 84403, UT,
United States
Weber State Credit Union Technographics
Weber State Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Weber State Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38 Weber State Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Weber State Credit Union has purchased the following applications: Mitel MiContact Center Enterprise for Call Center in 2017, Pathwire Mailgun for Transactional Email in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Weber State Credit Union is running and its propensity to invest more and deepen its relationship with Mitel , Sinch , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Weber State Credit Union revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Weber State Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Weber State Credit Union Tech Stack and Enterprise Applications
Weber State Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Center Enterprise | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Weber State Credit Union deployed Mitel MiContact Center Enterprise to support its Call Center operations for member service and telephony-based transaction handling. An informal RFP was fielded to several organizations, but none demonstrated the reporting and systems integration expertise required, and technical decision makers selected Mitel after evaluating its fit for the credit union's needs.
The Mitel MiContact Center Enterprise implementation focused on core contact center capabilities, including automatic call distribution, skills-based routing, agent desktop functionality, and real-time and historical contact center reporting. Configuration emphasized contact routing logic and reporting workflows to provide operational visibility into agent activity and call handling consistent with Call Center functional expectations.
Integrations were established with Weber State Credit Union’s financial platform and with the institution's existing IVR capabilities to enable transaction-aware call flows and to tie reporting to backend member records. The deployment leveraged Mitel communications infrastructure for telephony interoperability and embedded MiContact Center Enterprise into the credit union's operational call handling and IVR orchestration.
Implementation followed the credit union's informal procurement process, with vendor evaluation prioritizing integration experience over a formal system integrator engagement. Project governance centered on configuring reporting features and integration points with financial systems and IVR, with operational ownership located in member service and telephony operations teams.
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Weber State Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Weber State Credit Union deployed Pathwire Mailgun for Transactional Email on its website. The credit union established the implementation to deliver website-driven member communications and automated notification flows tied to online account interactions and customer touchpoints.
The deployment used Pathwire Mailgun as a cloud SaaS sending layer, leveraging SMTP relay and API-based sending, template management, and event webhook capabilities to orchestrate transactional messages. Sending domain setup and standard email authentication mechanisms such as SPF and DKIM were configured to support deliverability and authenticated sending from the credit union domain.
Integration work was centered on the public website, with API or SMTP endpoints connecting site forms and transactional workflows to Pathwire Mailgun. Operational coverage focused on digital channels and member services workflows managed by the teams responsible for the website, aligning Transactional Email infrastructure with customer notification use cases.
Governance emphasized template ownership and monitoring of send events and deliverability through Mailgun event logs and dashboards, with content standardization implemented via templates and personalization tokens. Pathwire Mailgun is the active application providing Transactional Email capability for Weber State Credit Union, supporting the institution's customer communications on its website.
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Weber State Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Weber State Credit Union deployed Microsoft Azure Cloud Services to host and operate its public website. Microsoft Azure Cloud Services provides Application Hosting and Computing Services for the credit union's online customer access and digital presence.
The implementation centers on cloud compute, object storage, networking and platform security capabilities to deliver web content, SSL termination and scalable application hosting. Operational ownership is held by the credit union's IT function, and the Microsoft Azure Cloud Services deployment supports the organization's website traffic and online service interfaces within the United States. The narrative emphasizes Weber State Credit Union Microsoft Azure Cloud Services Application Hosting and Computing Services as the core platform for web delivery and related infrastructure services.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Weber State Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Weber State Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Weber State Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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