Melbourne, 3004, VIC,
Australia
Webjet Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Webjet Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Webjet Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Webjet Group has purchased the following applications: TravelOperations Enterprise for Travel Agency ERP in 2025, Slack Connect for Collaboration in 2024, FreshDesk Customer Support for Customer Support in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Webjet Group is running and its propensity to invest more and deepen its relationship with Travel Operations , Salesforce , Miro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Webjet Group revenues, which have grown to $93.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Webjet Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Travel Operations | Legacy | TravelOperations Enterprise | Travel Agency ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Webjet Group selected TravelOperations Enterprise, a Travel Agency ERP powered by Microsoft Dynamics 365, to consolidate finance and mid and back office operations across its brands. The deployment was scoped for the Australia headquartered leisure and hospitality group and focused on centralizing transactional finance workflows and operational control across business units.
The nine month implementation to go live provisioned TravelOperations Enterprise as the central finance and mid and back office system. Configuration centered on financial consolidation capabilities, automated reconciliation workflows, elimination of manual data entry, and enhanced month end reporting and real time financial visibility, reflecting core Travel Agency ERP functional patterns.
Operational coverage included finance and mid and back office teams across Webjet Group brands, with process configuration to standardize month end close sequencing and reconciliation controls. Integrations and data consolidation were implemented to unify business unit transaction streams and reduce manual handoffs, supporting continuous financial visibility across the group.
Governance workstreams accompanied the rollout to centralize reporting ownership and standardize reconciliation procedures, enabling the organization to operate under a single chart of accounts and consolidated reporting cadence. The implementation delivered eliminated manual data entry, automated reconciliations, improved month end reporting and improved real time financial visibility for the Australia headquartered group, as delivered by TravelOperations Enterprise.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2025 | 2025 |
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IT Service Management | ITSM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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