Toronto, M2J 4T1, ON,
Canada
WebSan Solutions Technographics
WebSan Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WebSan Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 WebSan Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
WebSan Solutions has purchased the following applications: Epignosis TalentLMS for Learning and Development in 2019, Olark Live Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WebSan Solutions is running and its propensity to invest more and deepen its relationship with Epignosis , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WebSan Solutions revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WebSan Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WebSan Solutions Tech Stack and Enterprise Applications
WebSan Solutions HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epignosis | Legacy | Epignosis TalentLMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, WebSan Solutions deployed Epignosis TalentLMS as a customer-facing learning platform embedded on their corporate website. The implementation of Epignosis TalentLMS supports a Canadian professional services firm of approximately 50 employees and positions the system as the primary Learning and Development platform for both client training and internal skills delivery.
The configuration focused on standard Learning and Development capabilities, including a centralized course catalog, learner management and enrollment controls, assessment and quiz engines, certification tracking, content hosting with SCORM and file upload support, and role based administration for instructors and platform administrators. Branding and site embedding were applied to surface the Epignosis TalentLMS experience directly from WebSan Solutions website, enabling public and restricted course access from the corporate domain.
Operational scope covers professional services delivery teams and client education programs, with governance organized around platform administrators who manage content publishing and user provisioning. Content workflows were structured for staged publishing and instructor managed enrollments, aligning course administration with service engagement processes. No systems integrator was specified in source data.
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WebSan Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, WebSan Solutions implemented Olark Live Chat on its public website. Olark Live Chat, categorized as Chatbots and Conversational AI, was embedded as a client facing widget to provide real time messaging, visitor engagement, and lead capture for the company’s sales and customer support functions.
The implementation centered on the Olark Live Chat widget and operator console, configured to manage concurrent conversations, use canned responses for common inquiries, capture chat transcripts for record keeping, and collect offline messages when agents were not available. Configuration work emphasized chat routing to designated staff groups and simple qualification fields on initial chat forms to surface leads to internal teams.
Operational scope covered the corporate website traffic and involved sales and support teams in Canada, with governance practices focused on defined chat coverage hours, transcript retention for customer follow up, and escalation workflows from live chat to email or phone when needed. The deployment demonstrates WebSan Solutions Olark Live Chat as a Chatbots and Conversational AI implementation supporting web based customer engagement and inbound lead handling.
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WebSan Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, WebSan Solutions implemented Microsoft 365 to address Collaboration needs for its 50 person professional services firm. The implementation of Microsoft 365 is documented on the company website and serves as the primary collaboration and productivity platform.
The Microsoft 365 deployment is consistent with a cloud‑first tenant model, with centralized account and policy management typical for small to mid sized firms. Functional capabilities in use align with the Collaboration category, including Exchange Online for email, SharePoint Online and OneDrive for Business for document collaboration and storage, Microsoft Teams for real time collaboration, and the Microsoft 365 suite of Office applications for desktop productivity.
Operational coverage spans core business functions across the organization in Canada, supporting consulting, delivery, and administrative workflows. Governance is organized at the tenant level with administrative controls and role based access implied by the Microsoft 365 architecture, and the public website references indicate Microsoft 365 assets are surfaced as part of the company web presence.
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WebSan Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
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WebSan Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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WebSan Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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WebSan Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at WebSan Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by WebSan Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||