New Port Richey, 34655, FL,
United States
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Technographics
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Welbilt, Inc. (Formerly known as Manitowoc Foodservice) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4800 Welbilt, Inc. (Formerly known as Manitowoc Foodservice) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welbilt, Inc. (Formerly known as Manitowoc Foodservice) has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welbilt, Inc. (Formerly known as Manitowoc Foodservice) is running and its propensity to invest more and deepen its relationship with Oracle , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welbilt, Inc. (Formerly known as Manitowoc Foodservice) revenues, which have grown to $1.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welbilt, Inc. (Formerly known as Manitowoc Foodservice) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Tech Stack and Enterprise Applications
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Welbilt, Inc. implemented Oracle e-Business Suite Accounts Payable to establish an AP Automation capability within its finance organization. The Oracle e-Business Suite Accounts Payable deployment was positioned to support Accounts Payable and procurement finance functions across corporate finance and procurement teams.
Implementation work emphasized configuration of Accounts Payable functional modules, with primary focus areas that included invoice processing, supplier master data management, approval workflow orchestration, payment processing and expense integration. The program aligned Accounts Payable with Oracle Purchasing, iProcurement, iExpense and Sourcing modules, and maintained operational touchpoints with Inventory, Planning, EBTax and Order Management modules as part of end to end procure to pay alignment.
The technical footprint referenced Oracle EBS versions 11i and 12.1.3 and leveraged SQL based reporting and troubleshooting practices in support of configuration validation and issue resolution. Integrations were implemented as module level interfaces within the Oracle e-Business Suite architecture to enable three way matching, supplier reconciliation and expense to pay flows.
Project governance incorporated formal requirement gathering, test plan development, structured project planning and management, and training development and delivery to operational teams. Operational ownership centered on finance and procurement, with ongoing support work focused on troubleshooting, research and iterative configuration updates.
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ERP Financial | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2020 | 2021 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Welbilt, Inc. deployed HubSpot Live Chat on its public website. The deployment uses HubSpot Live Chat as part of Welbilt's Chatbots and Conversational AI capability to engage site visitors, capture inbound interest, and initiate conversational lead qualification. The implementation is delivered as a web embedded chat widget with conversational flows and routing configured inside the HubSpot environment.
HubSpot Live Chat is configured to surface conversation context and activity within HubSpot for marketing and sales users, enabling scripted automated responses and escalation to human agents. Operational ownership is centered in marketing and customer support, who manage chat scripts, conversational automation, and handoff workflows inside the HubSpot platform. Governance emphasizes script version control, response SLA alignment, and capture of visitor consent and contact data during web sessions.
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Welbilt, Inc. implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on Welbilt's website, confirming public-facing linkage to the deployed Collaboration suite and signaling enterprise use of Microsoft 365 assets.
The deployment aligns with standard Microsoft 365 functional modules including Exchange Online email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for unified communications and meetings, and OneDrive for personal file sync and sharing. Configuration work described aligns with folder and site structures, document libraries, team workspace provisioning, and collaboration policies typical of a Collaboration implementation.
Operational integrations emphasize identity and access control, content sharing on public web pages, and consolidated inbox and file access for corporate users, consistent with Collaboration workflows for internal communications and document lifecycle management. The presence of Microsoft 365 references on the public website suggests integration points for content delivery or asset hosting alongside internal collaboration usage.
Governance measures inferred for sustaining the Microsoft 365 Collaboration environment include centralized administration of user access, information protection and retention policies, and formalized provisioning and deprovisioning workflows to support compliance and operational continuity. The narrative links Welbilt, Inc., Microsoft 365, Collaboration, and business functions such as corporate communications and document management in a cohesive implementation context.
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2021 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2019 | 2020 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Welbilt, Inc. (Formerly known as Manitowoc Foodservice) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Welbilt, Inc. (Formerly known as Manitowoc Foodservice)
Apps Being Evaluated by Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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