AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Tech Stack and Enterprise Applications

Welbilt, Inc. (Formerly known as Manitowoc Foodservice) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle e-Business Suite Accounts Payable AP Automation ERP n/a 2016 2016
In 2016, Welbilt, Inc. implemented Oracle e-Business Suite Accounts Payable to establish an AP Automation capability within its finance organization. The Oracle e-Business Suite Accounts Payable deployment was positioned to support Accounts Payable and procurement finance functions across corporate finance and procurement teams. Implementation work emphasized configuration of Accounts Payable functional modules, with primary focus areas that included invoice processing, supplier master data management, approval workflow orchestration, payment processing and expense integration. The program aligned Accounts Payable with Oracle Purchasing, iProcurement, iExpense and Sourcing modules, and maintained operational touchpoints with Inventory, Planning, EBTax and Order Management modules as part of end to end procure to pay alignment. The technical footprint referenced Oracle EBS versions 11i and 12.1.3 and leveraged SQL based reporting and troubleshooting practices in support of configuration validation and issue resolution. Integrations were implemented as module level interfaces within the Oracle e-Business Suite architecture to enable three way matching, supplier reconciliation and expense to pay flows. Project governance incorporated formal requirement gathering, test plan development, structured project planning and management, and training development and delivery to operational teams. Operational ownership centered on finance and procurement, with ongoing support work focused on troubleshooting, research and iterative configuration updates.
ERP Financial ERP 2016 2016
ERP Financial ERP 2020 2021
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Welbilt, Inc. deployed HubSpot Live Chat on its public website. The deployment uses HubSpot Live Chat as part of Welbilt's Chatbots and Conversational AI capability to engage site visitors, capture inbound interest, and initiate conversational lead qualification. The implementation is delivered as a web embedded chat widget with conversational flows and routing configured inside the HubSpot environment. HubSpot Live Chat is configured to surface conversation context and activity within HubSpot for marketing and sales users, enabling scripted automated responses and escalation to human agents. Operational ownership is centered in marketing and customer support, who manage chat scripts, conversational automation, and handoff workflows inside the HubSpot platform. Governance emphasizes script version control, response SLA alignment, and capture of visitor consent and contact data during web sessions.
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Welbilt, Inc. implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on Welbilt's website, confirming public-facing linkage to the deployed Collaboration suite and signaling enterprise use of Microsoft 365 assets. The deployment aligns with standard Microsoft 365 functional modules including Exchange Online email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for unified communications and meetings, and OneDrive for personal file sync and sharing. Configuration work described aligns with folder and site structures, document libraries, team workspace provisioning, and collaboration policies typical of a Collaboration implementation. Operational integrations emphasize identity and access control, content sharing on public web pages, and consolidated inbox and file access for corporate users, consistent with Collaboration workflows for internal communications and document lifecycle management. The presence of Microsoft 365 references on the public website suggests integration points for content delivery or asset hosting alongside internal collaboration usage. Governance measures inferred for sustaining the Microsoft 365 Collaboration environment include centralized administration of user access, information protection and retention policies, and formalized provisioning and deprovisioning workflows to support compliance and operational continuity. The narrative links Welbilt, Inc., Microsoft 365, Collaboration, and business functions such as corporate communications and document management in a cohesive implementation context.
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2015 2015
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Support CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2020 2021
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2014 2014
Treasury Management TRM 2019 2020
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Welbilt, Inc. (Formerly known as Manitowoc Foodservice)

First Name Last Name Title Function Department Email Phone
Customer Service Manager Manager Customer Service
Customer Service Manager Manager Customer Service
Customer Service Manager - Global Warranty Processing Manager Customer Service
VP Digital & CIO VP IT
CFO CXO Finance
Vice President Global Finance VP Finance
Director of Information Systems Director IT
Senior Director Finance Transformation Director Finance
Director Of Corporate Accounting Director Finance
Manager Oracle ERP Manager IT
Controller & Financial Reporting Director Director Finance
Director of Finance Director Finance
Manager Financial Systems Manager Finance
Director of Business Applications Director IT
Divisional Financial Controller Director Finance
IT Global Business Lead Manager (Oracle Demand to Build) Manager IT
Director Business Applications Director IT

Apps Being Evaluated by Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Welbilt, Inc. (Formerly known as Manitowoc Foodservice) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Welbilt, Inc. (Formerly known as Manitowoc Foodservice) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Welbilt, Inc. (Formerly known as Manitowoc Foodservice) Technographics
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) is a Manufacturing organization based in United States, with around 4800 employees and annual revenues of $1.55 billion.
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) operates a diverse technology stack with applications such as Oracle e-Business Suite Accounts Payable, Hubspot Live Chat and Microsoft 365, covering areas like AP Automation, Chatbots and Conversational AI and Collaboration.
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, HubSpot and Microsoft.
Welbilt, Inc. (Formerly known as Manitowoc Foodservice) recently adopted applications including StackPath CDN in 2022, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Welbilt, Inc. (Formerly known as Manitowoc Foodservice)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Welbilt, Inc. (Formerly known as Manitowoc Foodservice)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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