Sartell, 56377, MN,
United States
Welch Dental Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Welch Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Welch Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welch Dental has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Mitel MiContact Center Quality Management for Customer Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welch Dental is running and its propensity to invest more and deepen its relationship with GoDaddy , Google , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welch Dental revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welch Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Center Quality Management | Customer Engagement | CRM | n/a | 2017 | 2018 | In 2017 Welch Dental implemented Mitel MiContact Center Quality Management, a Customer Engagement application. The practice was handling nearly 800 to 1,000 calls per day and had no way of tracking or verifying customer complaints, which drove the decision to deploy a purpose-built quality management solution to provide capabilities and operational insight. Mitel MiContact Center Quality Management was configured to provide call recording, structured quality assurance workflows, evaluation scorecards and reporting dashboards to surface verification artifacts and support agent coaching, reflecting standard Customer Engagement capabilities. The deployment focused on patient services and appointment scheduling functions within the Welch Dental practice, and governance was formalized through standardized QA workflows and complaint verification processes to create auditable records and manager review paths. The implementation delivered the visibility and insight the practice required to validate complaints and improve oversight of high-volume patient communications. |
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