Atlanta, 30326, GA,
United States
Welcomemat Services Technographics
Welcomemat Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Welcomemat Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Welcomemat Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welcomemat Services has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, GoDaddy Webmail for Collaboration in 2013, Intercom for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welcomemat Services is running and its propensity to invest more and deepen its relationship with Intuit , GoDaddy , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welcomemat Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welcomemat Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Welcomemat Services Tech Stack and Enterprise Applications
Welcomemat Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Welcomemat Services implemented Intuit Quickbooks Enterprise as its ERP Financial application. The deployment targeted core accounting and finance functions and was configured for multi-user access across accounting workstations, supporting accounts payable, accounts receivable, general ledger, and financial reporting workflows.
Implementation work emphasized chart of accounts configuration, transaction posting controls, role-based user permissions, and month-end close procedures aligned to professional services billing cycles. Recruiting records from the period reference Quickbooks Premier 2013 experience for accounting hires, indicating continuity within the QuickBooks product family and confirming Intuit Quickbooks Enterprise as the companys primary ERP Financial system for accounting operations.
|
Welcomemat Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Welcomemat Services implemented GoDaddy Webmail as its Collaboration platform, deploying web-based corporate email tied to the company domain and using GoDaddy Webmail on their website. The implementation supports corporate email and messaging for approximately 80 employees operating in the United States, aligning the GoDaddy Webmail Collaboration solution with the company’s business communication functions.
GoDaddy Webmail is provisioned as a cloud-hosted webmail service, providing web inbox access, standard SMTP and IMAP connectivity, calendar and contacts functionality consistent with the Collaboration category. Administration and mailbox management are conducted through the GoDaddy account console, with domain DNS routing configured to direct email, and governance handled through centralized account administration for user provisioning, password controls, and spam filtering configurations.
|
Welcomemat Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Welcomemat Services deployed Intercom on its public website as the primary Customer Support messaging layer. Intercom was instrumented as a web embedded conversational interface to capture inbound customer inquiries, serve contextual messaging, and surface conversations to the company support team. The implementation emphasized the Intercom application name as the focal point for customer-facing chat and message threads on site.
Configuration work focused on standard Customer Support modules, including conversational routing, canned responses, tagging and conversation assignment to support workflows used by the customer service staff. Operational scope covered the corporate website and frontline customer service functions, with configuration aligned to manage inbound web inquiries and to facilitate synchronous and asynchronous messaging. Governance centered on conversation handling and message routing rules to establish consistent support workflows using Intercom.
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
Welcomemat Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Welcomemat Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Owner | CXO | Finance | ||||
| President | CXO | Finance | ||||
| Account Manager | Manager | Sales |
Apps Being Evaluated by Welcomemat Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||