London, NW1 2BE,
United Kingdom
Wellcome Trust Technographics
Wellcome Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wellcome Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2057 Wellcome Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wellcome Trust has purchased the following applications: Unit4 Business World for ERP Financial in 2017, Oracle Guided Learning for Onboarding, Digital Adoption in 2025, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wellcome Trust is running and its propensity to invest more and deepen its relationship with UNIT4 , Oracle , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wellcome Trust revenues, which have grown to $708.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wellcome Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Wellcome Trust Tech Stack and Enterprise Applications
Wellcome Trust ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Wellcome Trust implemented Unit4 Business World as its core ERP Financial system to centralize finance operations for the foundation in the United Kingdom. The deployment established Unit4 Business World as the primary application supporting transactional accounting and institutional finance functions.
The Unit4 Business World deployment focused on core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed assets and budget control, with configuration and reporting workflows aligned to grant accounting and fund management requirements. Unit4 Business World, formally known as Agresso, was configured for multi‑period accounting, a structured chart of accounts and automated posting rules to support month end close and statutory reporting processes.
Operationally the finance products manager was responsible for analysis, design, implementation, testing, deployment and ongoing maintenance of Unit4 Business World, with the system managed alongside SAP Concur for travel and expense administration. Coverage included the finance department and associated support teams, with direct oversight of three support staff and coordination with external consultancy and third party support partners for extended support and specialist services.
Governance and rollout emphasized finance ownership of configuration, structured testing and controlled deployments, supported by a blended internal and external support model. The implementation narrative centers on centralized configuration governance, sustained operational ownership within finance, and managed support relationships to maintain Unit4 Business World as Wellcome Trusts finance backbone.
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ERP Financial | ERP |
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2025 | 2026 |
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Wellcome Trust HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Guided Learning | Onboarding, Digital Adoption | HCM | n/a | 2025 | 2026 |
In 2025, Wellcome Trust implemented Oracle Guided Learning as part of a targeted upgrade to its finance environment. The deployment of Oracle Guided Learning is provisioned on Oracle Cloud Infrastructure and integrated with Oracle Fusion Cloud ERP through Oracle Integration Cloud to deliver in-application guidance and contextual onboarding support for finance users.
Oracle Guided Learning was configured to deliver core Onboarding,Digital Adoption capabilities including contextual walkthroughs, step by step task guidance, a centralized authoring and content management layer, and adoption analytics for content usage. Configuration emphasized role based content targeting and reusable lesson templates to align training assets with common finance transactions and approval workflows.
Operational integration focused on embedding Oracle Guided Learning into finance operations managed in Oracle Fusion Cloud ERP, spanning accounts payable, procurement, and general ledger transaction flows. The implementation uses Oracle Integration Cloud to trigger contextual guidance at transaction entry points and to surface learning content alongside live ERP transactions, keeping the solution aligned with the finance application topology on Oracle Cloud Infrastructure.
Governance was organized around a central content ownership model to maintain guidance accuracy as finance processes evolve, with a phased rollout across finance teams to minimize disruption. The stated objectives for the deployment were faster system performance, simplified IT management, improved scalability, and elimination of on premises support and overhead costs, all delivered while using Oracle Guided Learning to standardize onboarding and ongoing digital adoption for finance staff.
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Wellcome Trust ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Wellcome Trust deployed Atlassian Jira Service Desk as its IT Service Management solution. The instance is published on the Wellcome Trust website as a service portal for submitting support requests and reporting incidents, supporting both internal staff and external stakeholders.
Atlassian Jira Service Desk was configured to deliver core IT Service Management capabilities including service request management, incident tracking, SLA monitoring, request routing and a searchable knowledge base. Configuration work emphasized custom request types, queue segmentation by support domain and automation rules to enforce triage and escalation policies, enabling more consistent ticket lifecycle management.
Operational coverage centers on IT and end user support functions across the organization, with the web portal serving as the primary intake channel. Governance focused on establishing standardized workflows, a service catalog and approval paths to streamline request handling. The narrative clarifies the relationship Wellcome Trust Atlassian Jira Service Desk IT Service Management and the application ownership within the support organization.
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Wellcome Trust PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2025 | 2026 |
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Wellcome Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2026 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Wellcome Trust CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Wellcome Trust
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Wellcome Trust Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-18 | Wellcome Trust | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
| 2024-08-29 | Wellcome Trust | Evaluated | Okta | Okta Identity Cloud | Identity and Access Management (IAM) | CyberSecurity |