weMail Technographics
weMail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by weMail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 weMail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that weMail has purchased the following applications: Stripe Payments for Payment Processing in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, ThriveDesk for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems weMail is running and its propensity to invest more and deepen its relationship with Stripe , Google , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing weMail revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for weMail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
weMail Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ThriveDesk | Legacy | ThriveDesk | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, weMail implemented ThriveDesk as its customer-facing support platform. ThriveDesk is deployed on the public website to provide Customer Support for weMail's professional services delivery.
The deployment is a SaaS hosted implementation embedded into the website, providing a centralized support console accessible to the small internal team. The implementation centers on Customer Support workflows common to ThriveDesk, including ticketing and a shared inbox model, web chat driven customer interactions, and a knowledge base to capture recurrent answers. Configurational focus includes automation and routing capabilities for prioritizing incoming email and chat contacts and for standardizing response handling.
Operational ownership sits with customer support and customer success functions within weMail's Singapore operations, with the small support team managing the central inbox and escalation workflows. Governance emphasizes standardized ticket triage, templated responses, and site-embedded support touchpoints to maintain consistent handling of customer inquiries. ThriveDesk functions as the primary Customer Support tool embedded on weMail's website.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at weMail
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by weMail Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||