WePay
350 Convention Way #200,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 855-469-3729
Professional Services
WePay Technographics
WePay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WePay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 290 WePay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WePay has purchased the following applications: WePay for Payment Processing in 2011, HackerRank Platform for Talent Assessment in 2019, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WePay is running and its propensity to invest more and deepen its relationship with WePay , HackerRank , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WePay revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WePay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WePay Tech Stack and Enterprise Applications
WePay ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WePay | Legacy | WePay | Payment Processing | ERP | n/a | 2011 | 2011 |
In 2011, WePay implemented WePay as a Payment Processing solution on its public website. The deployment centered on web-embedded checkout and platform payment flows that route card authorizations, captures, and settlements through the WePay service. The implementation served the company’s customer-facing transaction layer rather than internal accounting systems. The approach consolidated online payment processing into a single vendor-provided application.
WePay was configured to expose developer APIs and hosted checkout fields for front-end integration, with server-side webhook endpoints to surface payment events. Functional modules in use include payment gateway capabilities, merchant onboarding and compliance workflows, authorization and capture processing, settlement and reconciliation, reporting, and dispute handling. Configuration emphasized API key management, webhook subscription, and hosted form integration to reduce PCI scope. The implementation leveraged Payment Processing terminology such as authorization, capture, settlement, reconciliation, and chargeback management.
Integration work focused on embedding WePay into website checkout flows and connecting payment events to product and finance processes, with webhooks driving downstream reconciliation and customer support workflows. Operational scope included payment operations, finance, product, and customer support teams that consume transaction reports and dispute records. Governance centered on platform-level onboarding and compliance procedures managed through the WePay application, and operational controls for webhook delivery and API credential rotation. The implementation positioned WePay as the single Payment Processing application for on-site transactions.
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WePay HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HackerRank | Legacy | HackerRank Platform | Talent Assessment | HCM | n/a | 2019 | 2019 |
In 2019, WePay deployed the HackerRank Platform for Talent Assessment to scale a small technical recruiting operation. The company’s tech recruiting team of two faced an urgent hiring target, needing to onboard 18 to 20 software developers within four months and 10 interns within two weeks, while engineering resources were consumed by continuous technical phone screens. Neal Rosenblum, Director of Talent Acquisition at WePay, summarized the selection logic, If people passed the HackerRank test, there was a higher probability they’d pass the interviews.
WePay configured HackerRank Platform automated assessments and engineering-authored custom questions to evaluate coding skills and code quality at scale. The implementation emphasized automated candidate assessment, performance-based prioritization using HackerRank reports, and shortlisting based on code quality rather than resume signals. Screening workflows routed candidates through assessments before committing engineering time to interviews, enabling a focus on candidates who met explicit skills criteria.
Operationally the deployment touched recruiting and engineering teams across WePay’s hiring funnel in the United States, instrumenting the candidate workflow so applicants who were not qualified or not serious removed themselves from the funnel. After enabling HackerRank automated assessments WePay recorded a 50% candidate drop off at the assessment stage, which reduced resume noise and screening load on engineers. Test performance data was used to select candidates for on site interviews, allowing the recruiting team to prioritize interview slots against assessment outcomes.
Governance and process changes centered on assessment-first screening and evidence-based shortlisting, with engineering creating and owning technical questions and talent acquisition driving candidate flow decisions. The assessment-first approach made it straightforward to distinguish the top 6 percent of candidates from approximately 94 percent of resume noise, and it supported diversity goals by increasing the engineering candidate gender ratio to roughly 50 percent women. The outcome was recovered engineering productivity time and a streamlined recruiting funnel driven by HackerRank Platform Talent Assessment for technical recruiting and engineering hiring.
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WePay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2016 |
In 2015, WePay deployed Zendesk Chat on its public support site. WePay uses Zendesk Chat in the Chatbots and Conversational AI category to provide an embedded website chat channel for customer support.
Zendesk Chat was implemented as an embedded web chat widget on WePay's support portal, configured to capture chat transcripts and customer context at the point of engagement. The implementation aligns with typical Chatbots and Conversational AI capabilities, including real time agent routing, automated greetings and triggers, canned responses for repeat inquiries, and persistent chat history to support follow up and case creation.
Operational coverage centers on the customer service organization supporting the online support portal, with the chat channel serving as a primary web contact path for customers. Governance and workflow adjustments addressed chat handling procedures, coverage windows, transcript retention and escalation handoff to existing support processes to ensure consistent routing and case continuity.
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WePay eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2015 | 2015 |
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WePay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2012 | 2012 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Sales Engagement | CRM |
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2016 | 2016 |
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WePay PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2020 | 2020 |
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WePay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
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2020 | 2021 |
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WePay CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at WePay
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP Client Solution | VP | Customer Service | |
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Vice President, Enterprise Sales | VP | Sales | |
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Associate Client Services Management | Non Manager | Customer Service | |
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Apps Being Evaluated by WePay Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WePay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WePay digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD WePay Technographics
WePay is a Professional Services organization based in United States,
with around 290 employees and annual revenues of $45.0 million.
WePay operates a diverse technology stack with applications such as
WePay, HackerRank Platform and Zendesk Chat,
covering areas like Payment Processing, Talent Assessment and Chatbots and Conversational AI.
WePay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as WePay, HackerRank and Zendesk.
WePay recently adopted applications including
Amazon CloudFront in 2023, Microsoft Azure Cloud Services in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WePay’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates WePay’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WePay technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.