West Coast Dental Services
12121 Wilshire Blvd #1111,
Los Angeles, 90025, CA,
United States
Los Angeles, 90025, CA,
United States
1 833-451-1298
Healthcare
West Coast Dental Services Technographics
West Coast Dental Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Coast Dental Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 West Coast Dental Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Coast Dental Services has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2004, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, ResNexus Booking for Reservation and Booking Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Coast Dental Services is running and its propensity to invest more and deepen its relationship with Microsoft , iCIMS , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Coast Dental Services revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Coast Dental Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
In 1991, a group of dedicated dental professionals saw the need for quality, multi-specialty dental care in many communities throughout the greater Los Angeles area. Their vision was to open state-of-the-art dental care practices that would combine the highest standard of care, the latest technologies and the services of talented general dentists and specialists to meet the needs of the communities they serve.
West Coast Dental Services Tech Stack and Enterprise Applications
West Coast Dental Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2004 | 2004 |
In 2004 West Coast Dental Services implemented Microsoft Dynamics GP as its ERP Financial system. The deployment targeted finance and accounting operations supporting a 450 employee organization operating 23 dental offices in the United States and centralized financial reporting for corporate doctors, regional managers and the chief financial officer.
Configuration emphasized core ERP Financial capabilities including accounts payable, payroll posting, bank reconciliation, expense allocations, accrual accounting and financial reporting. Microsoft Dynamics GP was configured to support monthly reports such as expense allocations and accruals, payroll and general disbursement reconciliations, and goal budget reporting that were performed by senior accounting staff.
Operational detail captured in staff notes shows invoice encoding and payables workflows across 23 offices and payroll preparation activities for 10 offices, with commission computation and payroll adjustments based on verified hours and production reports. Prior operational tools referenced in accounting tasks include Mas90, the Great Plains Dynamics system for payables encoding, and the Preview System used for payroll worksheets and commission encoding.
Governance and process restructuring centered on centralized monthly bank reconciliation for all offices, standardized accrual schedules and expense allocation routines prepared by the Senior Staff Accountant, and consolidated reporting workflows to corporate leadership. The implementation preserved necessary manual controls such as manual checks for terminated employees while formalizing invoice checking, approval encoding and check preparation for vendors and dental laboratories.
Microsoft Dynamics GP provided the ledger and reporting backbone for routine financial analysis, payroll and disbursement reconciliation, and accounts payable execution across the multioffice dental services network. This implementation narrative links West Coast Dental Services, Microsoft Dynamics GP, ERP Financial and the finance business function in an operational context.
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West Coast Dental Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013 West Coast Dental Services implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to manage external hiring through the company careers site. The deployment positioned iCIMS Recruit Applicant Tracking System as the primary candidate intake point on West Coast Dental Services' website and centralized requisition posting for their United States operations.
Configuration focused on core applicant tracking capabilities including job requisition management, public job posting, candidate lifecycle tracking, resume parsing, and screening workflow automation. The implementation leveraged the built-in career site integration of iCIMS Recruit Applicant Tracking System to present branded job listings and capture applicant data directly from the careers portal. Functional modules implemented included interview scheduling, candidate status orchestration, and offer approval routing.
Operational coverage centered on recruiting and HR teams supporting hiring across West Coast Dental Services' United States locations, with the careers portal serving as the primary external sourcing channel. The system was configured to route candidates through staged workflows aligned to hiring manager approvals and HR compliance checkpoints, and to provide a single source of truth for open requisitions and applicant records.
Governance practices established role based access for recruiting staff and hiring managers, a standardized status taxonomy for candidate stages, and audit trails to support compliance and record retention. Process changes emphasized centralized requisition control and consistent interview and offer workflows driven by iCIMS Recruit Applicant Tracking System.
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2018 | 2018 |
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West Coast Dental Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 West Coast Dental Services deployed ResNexus Booking to expose online appointment intake on its public website, positioning ResNexus Booking within Reservation and Booking Management for patient appointment scheduling. The implementation centers on ResNexus Booking as the web embedded booking engine that handles online reservations and customer self service for clinical appointments.
ResNexus Booking was configured to provide a reservation engine and centralized reservation calendar, patient guest profiles, appointment type and duration templates, and scheduling rules such as availability windows and buffer times. The configuration also included automated confirmation and reminder messaging as part of the booking workflow, aligning the application with standard Reservation and Booking Management operational capabilities.
Operational coverage focuses on front desk scheduling and patient services with ResNexus Booking serving as the primary online intake point on the West Coast Dental Services website. The deployment standardizes online appointment workflows and centralizes booking records for operational teams, reinforcing appointment lifecycle handling from web booking through front desk confirmation.
Governance for ResNexus Booking emphasized configuration controls and role based access for scheduling staff, along with documented scheduling policies, cancellation and rescheduling rules, and administrative configuration of booking windows. Training and process alignment concentrated on consistent use of the reservation calendar and messaging templates to ensure predictable appointment handling across patient services and operations.
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West Coast Dental Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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West Coast Dental Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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West Coast Dental Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2021 | 2021 |
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West Coast Dental Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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West Coast Dental Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at West Coast Dental Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Manager | Manager | HR | |
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President & CEO | CXO | Finance | |
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Director of Information Technology | Director | IT | |
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Payroll Manager | Manager | Finance | |
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Director of Recruitment | Director | HR | |
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Chief Operations Officer | CXO | Finance | |
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Director of Recruitment | Director | HR | |
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Director of Operations | Director | Finance | |
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Apps Being Evaluated by West Coast Dental Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Coast Dental Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Coast Dental Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD West Coast Dental Services Technographics
West Coast Dental Services is a Healthcare organization based in United States,
with around 450 employees and annual revenues of $80.0 million.
West Coast Dental Services operates a diverse technology stack with applications such as
Microsoft Dynamics GP, iCIMS Recruit Applicant Tracking System and ResNexus Booking,
covering areas like ERP Financial, Applicant Tracking System and Reservation and Booking Management.
West Coast Dental Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, iCIMS and ResNexus.
West Coast Dental Services recently adopted applications including
ResNexus Booking in 2023, AdRoll in 2021 and RayGun Application Performance Monitoring in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Coast Dental Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Coast Dental Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Coast Dental Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.