West Herts College
Hempstead Road,
Watford, WD17 3EZ,
United Kingdom
Watford, WD17 3EZ,
United Kingdom
44 19 2381 2345
Education
West Herts College Technographics
West Herts College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Herts College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 West Herts College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Herts College has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Giosg Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Herts College is running and its propensity to invest more and deepen its relationship with Infor , Giosg , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Herts College revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Herts College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Herts College Tech Stack and Enterprise Applications
West Herts College ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, West Herts College implemented Infor SunSystems as its ERP Financial solution to establish a single financial platform for institutional accounting and reporting. The deployment positioned Infor SunSystems as the college's core finance system supporting centralized transaction processing and financial administration across the institution.
The implementation combined Infor SunSystems with a Proactis procurement layer delivered by LAKE Financial Systems, creating an integrated finance and procurement stack. Configuration emphasized standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting, while Proactis was used to manage purchase-to-pay workflows and supplier invoice processing.
Operational coverage focused on the college finance function, consolidating transactional processing, supplier management, and month-end workflows across sites. LAKE Financial Systems managed the SunSystems and Proactis delivery, coordinating system configuration, integration between SunSystems and Proactis, testing, and end-user training for finance and procurement teams.
Governance activities centered on establishing consistent chart of accounts and control processes to align finance and procurement workflows under the Infor SunSystems and Proactis environment. The configuration and rollout emphasized standardized financial controls, audit visibility, and operational alignment between procurement and core accounting in the ERP Financial deployment.
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West Herts College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 West Herts College deployed Giosg Live Chat on its public website. The implementation positioned Giosg Live Chat as a Chatbots and Conversational AI layer to support web-based student and prospect engagement and to surface live messaging capabilities directly on institutional pages.
The deployment embedded the Giosg Live Chat widget across key site pages to provide real-time messaging, proactive chat invitations, conversational routing, and template-driven agent responses, reflecting standard Chatbots and Conversational AI functional modules. Configuration focused on chat session handoff to staff, canned responses for common enquiries, and analytics capture of conversation metadata to inform operational workflows. The full application name Giosg Live Chat appears in site markup and scripts to instantiate the web client.
Operational ownership was aligned to web services and student services teams, with the application used to handle enquiries from prospective students and current learners on the college website. Governance concentrated on chat moderation, response templates, service hours, and retention of conversation records to maintain continuity of service. West Herts College Giosg Live Chat Chatbots and Conversational AI supports the institution's website-based enquiry handling and visitor engagement functions.
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West Herts College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, West Herts College implemented Microsoft 365. The deployment positions Microsoft 365 as the college's primary Collaboration platform supporting teaching staff, student services, and corporate administration.
The implementation leverages core Microsoft 365 capabilities, including Exchange Online for institutional email, Microsoft Teams for synchronous teaching and staff collaboration, SharePoint Online for intranet and document management, and OneDrive for personal file storage. Configuration emphasis included cloud tenant provisioning and identity based access controls to align role based access across academic and administrative groups.
Public site indications show West Herts College is using Microsoft 365 on their website, which aligns hosted document links and collaborative resources with the college tenant. This public integration suggests Microsoft 365 content and collaboration artifacts are surfaced to external and internal users via web pages and institutional communications.
Governance focused on user provisioning workflows, departmental role mapping, and information governance policies for document sharing and retention to manage academic and administrative data. The West Herts College Microsoft 365 Collaboration deployment therefore centralizes communication, file collaboration, and intranet services for college business functions.
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West Herts College Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
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West Herts College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
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West Herts College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at West Herts College
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Director | Director | Finance | |
|
|
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Financial Services Manager | Manager | Finance | |
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|
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Principal and Chief Executive | Director | Finance | |
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Apps Being Evaluated by West Herts College Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Herts College IT executives and key decision makers. This section highlights West Herts College's latest recorded technology evaluations, including PageUp ATS for Applicant Tracking System on 2025-02-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Herts College digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-10 | West Herts College | Evaluated | PageUp | PageUp ATS | Applicant Tracking System | HCM |
FAQ - APPS RUN THE WORLD West Herts College Technographics
West Herts College is a Education organization based in United Kingdom,
with around 550 employees and annual revenues of $36.0 million.
West Herts College operates a diverse technology stack with applications such as
Infor SunSystems, Giosg Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
West Herts College has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Giosg and Microsoft.
West Herts College recently adopted applications including
CIVIC Ffora in 2021, Microsoft 365 in 2020 and Adobe Experience Cloud in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Herts College’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Herts College’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Herts College technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.