Costa Mesa, 92626, CA,
United States
Western Lighting & Energy Controls Technographics
Western Lighting & Energy Controls Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Lighting & Energy Controls and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Western Lighting & Energy Controls employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Lighting & Energy Controls has purchased the following applications: Kahoot Learning Platform for Learning and Development in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Lighting & Energy Controls is running and its propensity to invest more and deepen its relationship with Kahoot , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Lighting & Energy Controls revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Lighting & Energy Controls intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Western Lighting & Energy Controls Tech Stack and Enterprise Applications
Western Lighting & Energy Controls HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kahoot | Legacy | Kahoot Learning Platform | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Western Lighting & Energy Controls deployed the Kahoot Learning Platform within its Learning and Development portfolio to modernize instructor-led and self-paced training. The Kahoot Learning Platform was introduced for product training and employee onboarding, providing cloud-hosted, web and mobile accessibility suitable for a 100-employee manufacturing organization.
Implementation focused on interactive, game-based assessments and content authoring workflows, leveraging live quizzes, challenge mode style assessments, and engagement analytics typical of Learning and Development platforms. The Kahoot Learning Platform was configured to support trainers with reusable templates and standardized quiz libraries, enabling consistent formative assessment and iterative course design across technical and product training modules.
Operational governance established a regular training cadence and content review process that integrated Kahoot into classroom and shop floor sessions, and trainers were given responsibility for content versioning and assessment standards. Customer engagement has increased 100% since using Kahoot! in our trainings, Jimm Reifsnyder, Western Lighting. The narrative centers Western Lighting & Energy Controls, Kahoot Learning Platform, Learning and Development, and product training as the primary business function impacted.
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Western Lighting & Energy Controls AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Western Lighting & Energy Controls implemented Hubspot Live Chat on its public website. The Hubspot Live Chat deployment uses a cloud hosted chat widget to capture visitor inquiries and route conversations to internal sales and support staff, configured through the Hubspot Live Chat inbox and site-side embed.
Functional modules configured included live messaging, automated welcome messages, saved replies, contact capture fields, and conversation logging, consistent with Chatbots and Conversational AI capabilities for customer engagement and lead capture. Operational coverage centered on web inbound channels supporting sales, customer support, and marketing touchpoints, with conversations recorded in contact activity timelines and inboxes to support follow-up. Governance emphasized inbox ownership, assignment rules, and standardized message templates to establish response workflows and human agent escalation paths.
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Western Lighting & Energy Controls Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Western Lighting & Energy Controls implemented Zoom from Zoom Video Communications. The deployment centers on embedding Zoom meeting functionality on the company website to enable synchronous customer interactions and remote collaboration, leveraging Audio Video and Web Conferencing capabilities such as live video, audio, screen sharing, and meeting scheduling. The Zoom implementation is presented as a web-embedded conferencing layer rather than a desktop-only only workflow, allowing meetings to be initiated directly from site pages.
Operationally the configuration supports both customer-facing engagement and internal collaboration across sales, service, and operations for the 100-employee manufacturing organization. Governance and process changes focused on standardizing web meeting links, documenting web-embedded conferencing flows, and aligning meeting usage with customer service and sales workflows, while technical considerations emphasized browser-based client behavior and site integration patterns rather than separate applications.
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Collaboration | Collaboration |
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2015 | 2015 |
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Western Lighting & Energy Controls CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Western Lighting & Energy Controls SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Western Lighting & Energy Controls IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Western Lighting & Energy Controls
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Western Lighting & Energy Controls Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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