Westfield Bank, MA
141 Elm St,
Westfield, 1085, MA,
United States
Westfield, 1085, MA,
United States
1 413-568-1911
Banking and Financial Services
Westfield Bank, MA Technographics
Westfield Bank, MA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westfield Bank, MA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 334 Westfield Bank, MA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westfield Bank, MA has purchased the following applications: Fiserv DNA Bank Platform for Core Banking in 2020, Microsoft 365 for Collaboration in 2016, Craft CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westfield Bank, MA is running and its propensity to invest more and deepen its relationship with Fiserv , Microsoft , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westfield Bank, MA revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westfield Bank, MA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westfield Bank, MA Tech Stack and Enterprise Applications
Westfield Bank, MA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Westfield Bank implemented Fiserv DNA Bank Platform to centralize core account processing and retail transaction workflows. The Fiserv DNA Bank Platform is deployed to support Core Banking functions across branch teller operations and back office transaction processing.
Implementation scope focused on teller processing and account lifecycle activities, with the Fiserv DNA Bank Platform handling deposits, withdrawals, loan payments, and transaction posting workflows. Functional modules in use include deposit and withdrawal processing, loan payment posting, branch operations workflows, and audit trail capabilities that align with Core Banking operational terminology.
Operational coverage included branch teller systems and ATM audit processes, where staff processed deposits, withdrawals and loan payments using the Fiserv DNA Bank Platform during normal branch open and close activities. The system is documented as part of retail banking operations at Westfield Bank, reflecting the relationship Westfield Bank Fiserv DNA Bank Platform Core Banking retail deposit and loan processing.
Governance and process changes emphasized standardized branch opening and closing procedures and transaction auditing, with ATM auditing and teller transaction controls integrated into daily workflows. Training and procedural alignment were necessary to embed the Fiserv DNA Bank Platform into teller and branch operations without reference to a named previous production system.
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Westfield Bank, MA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Westfield Bank implemented Microsoft 365 as its enterprise Collaboration platform. The Microsoft 365 deployment was provisioned as a cloud hosted SaaS productivity suite to support the bank's 334 employees and to centralize core collaboration tools across corporate and operational teams.
Microsoft 365 at Westfield Bank includes standard Collaboration components such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for individual file storage, and Microsoft Teams for real time chat and meetings. These functional modules were aligned to business functions including corporate productivity, customer facing branch operations, finance, and compliance workflows.
Governance emphasized centralized tenant administration, role based access controls, and information protection policies appropriate for a banking environment. The bank's public website indicates use of Microsoft 365, and operational ownership spans IT, operations, and business leadership with adoption and training activities incorporated into the rollout and ongoing support model.
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Westfield Bank, MA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Westfield Bank, MA implemented Craft CMS for its public website. The Craft CMS deployment is a Web Content Management implementation that centralizes website content lifecycle for the bank, supporting content authoring, templating, and digital asset management.
Configuration work focused on content modeling and entry types, Twig-based templates and rendering, role-based publishing workflows, and versioning to support marketing and product pages. Operational ownership is aligned with Marketing and digital channels, with editorial roles and governance controls established to manage approvals and staged publishing, ensuring website updates follow defined content ownership and publishing policies.
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Westfield Bank, MA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
|
2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Westfield Bank, MA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Westfield Bank, MA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Westfield Bank, MA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westfield Bank, MA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westfield Bank, MA IT executives and key decision makers. This section highlights Westfield Bank, MA's latest recorded technology evaluations, including nCino Bank Operating System for Core Banking on 2025-06-27 and Verafin BSA/AML Compliance and Management for AML, Fraud and Compliance on 2024-11-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westfield Bank, MA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-27 | Westfield Bank, MA | Evaluated | nCino | nCino Bank Operating System | Core Banking | ERP Services and Operations |
| 2024-11-06 | Westfield Bank, MA | Evaluated | Verafin | Verafin BSA/AML Compliance and Management | AML, Fraud and Compliance | TRM |
FAQ - APPS RUN THE WORLD Westfield Bank, MA Technographics
Westfield Bank, MA is a Banking and Financial Services organization based in United States,
with around 334 employees and annual revenues of $52.0 million.
Westfield Bank, MA operates a diverse technology stack with applications such as
Fiserv DNA Bank Platform, Microsoft 365 and Craft CMS,
covering areas like Core Banking, Collaboration and Web Content Management.
Westfield Bank, MA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Microsoft and Pixel & Tonic.
Westfield Bank, MA recently adopted applications including
Adobe Marketo in 2022, Qualys Cloud Platform in 2022 and Craft CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westfield Bank, MA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westfield Bank, MA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westfield Bank, MA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.