Western University
Western University Technographics
Western University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Western University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Western University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western University has purchased the following applications: Acuity Insights One45 for Performance and Goal Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western University is running and its propensity to invest more and deepen its relationship with Acuity Insights , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western University revenues, which have grown to $1.32 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Western University Tech Stack and Enterprise Applications
Western University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acuity Insights | Legacy | Acuity Insights One45 | Performance and Goal Management | HCM | n/a | 2014 | 2014 |
In 2014, Western University implemented Acuity Insights One45 at the Schulich School of Medicine & Dentistry. The deployment of Acuity Insights One45 supports student and resident evaluations, scheduling and e-portfolio and logbook workflows, Category .
Acuity Insights One45 was configured to manage evaluations, scheduling and an e-portfolio and logbook for longitudinal learner records. Functional capabilities referenced in faculty and departmental resources include assessment workflows, scheduling management, learner facing e-portfolio access and program administration interfaces, consistent with One45 use in medical education programs.
Public Schulich School pages and departmental student resources list One45 among core program tools, indicating operational coverage across the School of Medicine and Dentistry and use by program administrators, faculty and learners. Rollout and governance are handled at the Schulich School level as reflected in publicly available program documentation, with One45 embedded as a central tool for program administration and learner assessment.
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Western University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Western University deployed Cisco Webex Meetings for Audio Video and Web Conferencing on its website. Western University Cisco Webex Meetings provides the campus-facing virtual meeting layer to support academic instruction, staff collaboration and public events.
The deployment exposes standard Audio Video and Web Conferencing capabilities including scheduled and ad hoc meeting hosting, real-time video and audio streams, screen sharing, session recording and attendee controls. Cisco Webex Meetings is configured to surface meeting access and registration through the university web portal, with central IT and web services responsible for provisioning and access management. Operational scope covers academic and administrative business functions that require synchronous communication and remote engagement.
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Western University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Western University implemented Adobe Experience Cloud on its public website to centralize digital experience management. Adobe Experience Cloud, as a Customer Experience solution, was deployed to support content management, digital analytics, personalization, and tag management capabilities typical of web experience platforms. The deployment used a cloud delivered model focused on web content orchestration, visitor measurement, and targeted experience delivery through site instrumentation. Configuration concentrated on editorial workflows, content publishing pipelines, and analytics tagging to govern page level experiences.
The implementation was scoped to the university website and affected marketing, communications, and web operations, aligning content publishing with analytics and personalization workflows. Governance adjustments included formalizing editorial roles, content approval processes, and tagging standards to support consistent Customer Experience management across the site. Public site records indicate Adobe Experience Cloud is active on the university web presence, and the implementation narrative centers on application level configuration and web experience orchestration.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Western University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Western University PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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Western University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Western University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Western University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Western University IT executives and key decision makers. This section highlights Western University's latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2026-03-24, Manhattan WMS for Warehouse Management on 2026-03-01, and CSI Etabs for 3D Modeling on 2026-02-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Western University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | Western University | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
| 2026-03-01 | Western University | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
| 2026-02-12 | Western University | Evaluated | Computers and Structures | CSI Etabs | 3D Modeling | PLM and Engineering |
| 2026-02-11 | Western University | Evaluated |
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Applicant Tracking System, Recruiting | HCM |
| 2026-02-02 | Western University | Evaluated |
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Point Of Sale | ERP Services and Operations |
| 2025-12-19 | Western University | Evaluated |
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Payroll | HCM |
| 2025-10-01 | Western University | Evaluated |
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Core HR | HCM |
| 2025-08-18 | Western University | Evaluated |
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Student Information | ERP Services and Operations |
| 2025-04-17 | Western University | Evaluated |
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Portfolio and Investment Management | Investment Management |
| 2025-03-25 | Western University | Evaluated |
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Core HR | HCM |
FAQ - APPS RUN THE WORLD Western University Technographics
Western University is a Education organization based in Canada,
with around 12000 employees and annual revenues of $1.32 billion.
Western University operates a diverse technology stack with applications such as
Acuity Insights One45, Cisco Webex Meetings and Adobe Experience Cloud,
covering areas like Performance and Goal Management, Audio Video and Web Conferencing and Customer Experience.
Western University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acuity Insights, Cisco Systems and Adobe Systems.
Western University recently adopted applications including
Zoom in 2022, Inspectlet Session Recording in 2022 and Atlassian Jira Service Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Western University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Western University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Western University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.