Milwaukee, 53202, WI,
United States
Westin Engineering Technographics
Westin Engineering Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westin Engineering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Westin Engineering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Westin Engineering has purchased the following applications: Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2019, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westin Engineering is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westin Engineering revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westin Engineering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westin Engineering Tech Stack and Enterprise Applications
Westin Engineering Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Westin Engineering deployed Microsoft 365. Microsoft 365, classified in the Collaboration category, is surfaced on their public website and is provisioned across the 50-employee professional services firm based in the United States, supporting core business functions for project delivery and client-facing operations.
The implementation centers on Microsoft 365 as the primary Collaboration platform, with expected functional coverage including email, document collaboration and file sync and share, and team communication services that are typical for this application. The public website references Microsoft 365 assets, indicating a site-level presence of Microsoft 365 functionality rather than a statement about other named integrations. Architecture for a firm this size is consistent with a cloud-hosted Microsoft tenancy model, using centralized user accounts and document libraries to support project teams and internal operations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Westin Engineering CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Westin Engineering implemented Zendesk Service on its website, deploying the application to handle customer inquiries for its professional services business. The deployment aligns with the Customer Support category and establishes a web-based support channel embedded in the corporate site for client-facing issue intake.
Configuration centered on core Customer Support capabilities common to the category, including a web widget for ticket creation, email to ticket capture, ticket queues, priority routing, macros and automation for repetitive workflows, and a public knowledge base for self-service. Governance was organized under the customer service function with role based agent access and ticket lifecycle workflows, and Zendesk Service was instrumented as the primary support platform for website driven customer interactions with reporting and dashboard views configured for operational oversight.
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Westin Engineering IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Westin Engineering deployed GoDaddy to host its corporate website. Westin Engineering uses GoDaddy as its Application Hosting and Computing Services provider for website hosting and domain management, as evidenced by the site source code on the company website.
The implementation centers on GoDaddy managed hosting and domain name system administration, providing web content hosting, DNS and domain registration, and control panel based administration to support marketing and client contact functions. Operational stewardship is consistent with a small professional services firm model, with day to day administration handled in-house through GoDaddy’s management interfaces rather than through a systems integrator. The configuration aligns with typical Application Hosting and Computing Services usage for organizations of this size, prioritizing centralized hosting and domain control over multi-tier infrastructure complexity.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Westin Engineering CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Westin Engineering
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Controller | Director | Finance | ||||
| Executive Vice President | VP | Finance | ||||
| Vice President Operations | VP | Operations |
Apps Being Evaluated by Westin Engineering Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||