Westpac
Westpac Place Level 18 275 Kent Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9155-7713
Banking and Financial Services
Westpac Technographics
Westpac Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westpac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34168 Westpac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westpac has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2009, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2022, Temenos T24 for Core Banking in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westpac is running and its propensity to invest more and deepen its relationship with Oracle , FIS Global , Coupa Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westpac revenues, which have grown to $14.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westpac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westpac Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2009 | 2009 |
In 2009 Westpac implemented Oracle e-Business Suite Accounts Payable as an AP Automation deployment to centralize accounts payable processing and support regulatory reporting obligations across the group. The implementation targeted group procurement, supplier advocacy, and enterprise payment channels with an emphasis on providing data and controls for Payment Times Reporting to the Department of Industry and alignment with the Australian Supplier Payment Code.
The deployment focused on Oracle AP Module functionality including invoice capture and validation, payment run orchestration, supplier account management, and integrated invoice enquiry workflows referred to as invoice central. Operational practice included monthly extraction of transactional data from Oracle e-Business Suite Accounts Payable and the development of analytical pipelines, dashboards and visualizations using Tableau and Alteryx to track payment status and surface supplier payment exceptions.
The program operated alongside a broader P2P initiative, with business analysts working with the Coupa project team on Coupa Sourcing and Risk Management inputs, and coordination with Genpact partners to embed new process steps and to stand up offshore support for invoice and payment enquiries. Coverage spanned multiple payment systems across the Westpac group, requiring cross-functional stakeholder engagement across procurement, payments, compliance and finance teams to consolidate reporting and payment governance.
Governance activities included stakeholder-driven regulatory reporting design, process change for on-time payment workflows, and structured knowledge transfer to offshore teams to close operational gaps. Dashboards and extracted Oracle data were used to inform compliance reporting and to support continuous improvement efforts aimed at increasing on-time supplier payments, while maintaining enterprise controls within the AP Automation framework.
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AR Automation | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2009 | 2009 |
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2023 |
In 2022, Westpac implemented Oracle Cloud HCM Absence Management as part of its Human Capital Management transformation program. Oracle Cloud HCM Absence Management was provisioned to centralize leave administration and policy enforcement within the bank, supporting HR and Payroll business functions and operated from a Sydney technology hub.
Configuration work focused on absence entitlement rules, leave type configuration, approval workflows, absence balance calculations and reporting, with the solution configured alongside complementary HCM modules including Time and Labor, Benefits, Core HR, Recruiting, Compensation and Performance to maintain employee master data consistency and payroll alignment. The implementation included technical components typical for Absence and Leave Management such as scheduled HCM extracts, OTBI and BIP reporting, REST API enabled integrations, and support for mobile accessibility and automated test frameworks.
Operational governance placed an Oracle HCM Technical Lead in Sydney to provide technical and HR domain expertise, to design maintainable code and integrations, and to manage end to end implementation and ongoing support activities including problem isolation, triage, root cause analysis and remediation. Integration patterns relied on HCM extracts and REST APIs for data exchange and on OTBI and BIP for operational and compliance reporting, with application asset lifecycle management used to support risk and compliance controls.
Governance established coordinated workflows between Technology, HR and Payroll, with the technical lead translating Westpac business rules for technology partners and recommending changes to application development, maintenance and integration practices. Westpac Oracle Cloud HCM Absence Management Absence and Leave Management supported centralized absence administration, traceable change control and ongoing application support aligned to the bank core HCM program priorities.
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Candidate Relationship Management | HCM |
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2012 | 2012 |
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Compensation Management | HCM |
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2022 | 2023 |
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Core HR | HCM |
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2022 | 2023 |
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Earned Wage Access | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2009 | 2009 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2022 | 2023 |
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Time and Attendance | HCM |
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2022 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Finastra Misys FusionBanking Midas | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Westpac implemented Temenos T24 as its Core Banking system, replacing Finastra Misys FusionBanking Midas. The previous Midas installation was a 25 year old system running on AS/400 hardware, with limited functionality and a history of regular outages.
The Temenos T24 deployment consolidated standard Core Banking capabilities, including account management, deposit processing, loan servicing, payments orchestration, general ledger posting, and customer record management. Temenos T24 configuration emphasized product definition and processing engines typical of core banking implementations, aligning application workflows with retail and corporate banking operations.
Architecturally Temenos T24 was deployed using an Oracle database and IBM WebSphere application server, running on IBM p570 hardware. This architecture marked a replatforming away from AS/400 based Midas to an Oracle plus WebSphere stack on IBM p570 for core transaction processing and persistence.
The implementation required infrastructure modernization and system rehosting to support Temenos T24, centralizing core processing functions and consolidating operational control of account and loan servicing within the new Core Banking platform. Governance and rollout focus centered on replatforming and application stack stabilization rather than incremental extension of the prior system.
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Digital Banking | ERP Services and Operations |
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2010 | 2010 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2020 | 2021 |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2008 | 2008 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2019 |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2020 | 2020 |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2016 | 2016 |
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Database Management, Open-Source Database | IaaS |
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2016 | 2016 |
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Database Management, Open-Source Database | IaaS |
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2016 | 2016 |
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Servers, Storage and Networking | IaaS |
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1976 | 1976 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2013 | 2013 |
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Physical Access Control System | Physical Security |
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2015 | 2015 |
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Physical Access Control System | Physical Security |
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2013 | 2013 |
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Physical Access Control System | Physical Security |
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2013 | 2013 |
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Physical Security Outsourcing | Physical Security |
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2021 | 2021 |
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Video Security Cameras | Physical Security |
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2018 | 2019 |
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Video Surveillance System | Physical Security |
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2018 | 2019 |
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IT Decision Makers and Key Stakeholders at Westpac
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Westpac Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westpac IT executives and key decision makers. This section highlights Westpac's latest recorded technology evaluations, including Charles River IMS - Portfolio Management for Portfolio and Investment Management on 2026-01-12, TechnologyOne ERP for ERP Financial on 2025-11-19, and PEXA Exchange for Real Estate Property Management on 2025-11-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westpac digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Westpac Technographics
Westpac is a Banking and Financial Services organization based in Australia,
with around 34168 employees and annual revenues of $14.15 billion.
Westpac operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Oracle Cloud HCM Absence Management and Temenos T24,
covering areas like AP Automation, Absence and Leave Management and Core Banking.
Westpac has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Temenos.
Westpac recently adopted applications including
n3 Hub CDP in 2024, BlueOptima in 2023 and Oracle Cloud HCM Absence Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westpac’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westpac’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westpac technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.