Las Vegas, 89103, NV,
United States
Westside Wholesale Technographics
Westside Wholesale Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westside Wholesale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Westside Wholesale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westside Wholesale has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LogMeIn BoldChat for Chatbots and Conversational AI in 2015, Adobe Commerce (ex Magento) for eCommerce in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westside Wholesale is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westside Wholesale revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westside Wholesale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westside Wholesale Tech Stack and Enterprise Applications
Westside Wholesale ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Westside Wholesale implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment established a cloud hosted Oracle NetSuite ERP instance to centralize core financial processes for the United States based distribution business.
The implementation concentrated on core financial modules, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting. Configuration work addressed inventory valuation and cost accounting to align distribution inventory transactions with financial ledgers and period close workflows.
Operational coverage for the Oracle NetSuite ERP rollout included finance, accounting, purchasing, and warehouse accounting, reflecting the ERP Financial focus on transactional accounting and order to cash to procure to pay flows. Functional terminology implemented during the project emphasized chart of accounts harmonization, period close orchestration, and role based access for financial users.
Governance and process changes accompanied the implementation, with centralized finance ownership for month end close procedures and standardized accounting templates applied across the business. The narrative centers on Westside Wholesale Oracle NetSuite ERP ERP Financial supporting accounting and finance functions for a mid market distribution company.
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ERP Financial | ERP |
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2012 | 2012 |
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Westside Wholesale AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Westside Wholesale deployed LogMeIn BoldChat on its website. The LogMeIn BoldChat implementation uses Chatbots and Conversational AI to provide a web embedded chat widget for real-time customer engagement and asynchronous messaging, supporting sales inquiry capture and customer service interactions. Configuration emphasizes agent consoles and browser-based chat interfaces, with common conversational features such as canned responses, visitor presence monitoring, chat routing, and transcript capture to support follow-up workflows. The deployment is scoped to web-facing operations for the United States distribution business.
Architecturally the implementation follows a cloud-hosted SaaS model, with a client side website widget connecting to vendor-hosted agent consoles and data storage to enable lightweight deployment without on-premise infrastructure. Operational ownership is concentrated in customer-facing teams including support and inside sales, with governance focused on chat handling hours, escalation procedures, and transcript retention to align conversational workflows with order inquiry and fulfillment processes. LogMeIn BoldChat is instrumented on westsidewholesale.com to centralize website conversational contact and route inbound web chats to internal teams for response and follow-up.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Westside Wholesale eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, Westside Wholesale deployed Adobe Commerce (ex Magento) as its primary eCommerce platform for its public website. The Adobe Commerce (ex Magento) implementation established a site-hosted storefront to support online product catalog, shopping cart and checkout, customer account management, and administrative catalog controls for the 70-employee distribution business.
The deployment places Adobe Commerce (ex Magento) at the center of Westside Wholesale’s online ordering and sales function, with the platform’s admin console used by commerce and operations staff to maintain product listings, pricing, promotions, and order workflows. No external system integrations are specified beyond the website context, therefore operational coverage is described as ecommerce and customer-facing order capture, with internal governance handled by commerce administrators and distribution operations teams.
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Westside Wholesale CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Westside Wholesale PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Westside Wholesale IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Westside Wholesale
| First Name | Last Name | Title | Function | Department | Phone | |
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| CEO | CXO | Finance | ||||
| Marketing Manager | Manager | Marketing | ||||
| Director of Marketing | Director | Marketing |
Apps Being Evaluated by Westside Wholesale Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||