AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westside Wholesale Tech Stack and Enterprise Applications

Westside Wholesale ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2015 2015
In 2015, Westside Wholesale implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment established a cloud hosted Oracle NetSuite ERP instance to centralize core financial processes for the United States based distribution business. The implementation concentrated on core financial modules, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting. Configuration work addressed inventory valuation and cost accounting to align distribution inventory transactions with financial ledgers and period close workflows. Operational coverage for the Oracle NetSuite ERP rollout included finance, accounting, purchasing, and warehouse accounting, reflecting the ERP Financial focus on transactional accounting and order to cash to procure to pay flows. Functional terminology implemented during the project emphasized chart of accounts harmonization, period close orchestration, and role based access for financial users. Governance and process changes accompanied the implementation, with centralized finance ownership for month end close procedures and standardized accounting templates applied across the business. The narrative centers on Westside Wholesale Oracle NetSuite ERP ERP Financial supporting accounting and finance functions for a mid market distribution company.
ERP Financial ERP 2012 2012
Westside Wholesale AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015 Westside Wholesale deployed LogMeIn BoldChat on its website. The LogMeIn BoldChat implementation uses Chatbots and Conversational AI to provide a web embedded chat widget for real-time customer engagement and asynchronous messaging, supporting sales inquiry capture and customer service interactions. Configuration emphasizes agent consoles and browser-based chat interfaces, with common conversational features such as canned responses, visitor presence monitoring, chat routing, and transcript capture to support follow-up workflows. The deployment is scoped to web-facing operations for the United States distribution business. Architecturally the implementation follows a cloud-hosted SaaS model, with a client side website widget connecting to vendor-hosted agent consoles and data storage to enable lightweight deployment without on-premise infrastructure. Operational ownership is concentrated in customer-facing teams including support and inside sales, with governance focused on chat handling hours, escalation procedures, and transcript retention to align conversational workflows with order inquiry and fulfillment processes. LogMeIn BoldChat is instrumented on westsidewholesale.com to centralize website conversational contact and route inbound web chats to internal teams for response and follow-up.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Westside Wholesale eCommerce
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Previous System
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Category
Market
VAR/SI
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Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2011 2011
In 2011, Westside Wholesale deployed Adobe Commerce (ex Magento) as its primary eCommerce platform for its public website. The Adobe Commerce (ex Magento) implementation established a site-hosted storefront to support online product catalog, shopping cart and checkout, customer account management, and administrative catalog controls for the 70-employee distribution business. The deployment places Adobe Commerce (ex Magento) at the center of Westside Wholesale’s online ordering and sales function, with the platform’s admin console used by commerce and operations staff to maintain product listings, pricing, promotions, and order workflows. No external system integrations are specified beyond the website context, therefore operational coverage is described as ecommerce and customer-facing order capture, with internal governance handled by commerce administrators and distribution operations teams.
Westside Wholesale CRM
Vendor
Previous System
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Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2018 2018
Westside Wholesale PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Transactional Email PaaS 2019 2019
Westside Wholesale IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Westside Wholesale

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Marketing Manager Manager Marketing
Director of Marketing Director Marketing

Apps Being Evaluated by Westside Wholesale Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westside Wholesale IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westside Wholesale digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Westside Wholesale Technographics
Westside Wholesale is a Distribution organization based in United States, with around 70 employees and annual revenues of $7.0 million.
Westside Wholesale operates a diverse technology stack with applications such as Oracle NetSuite ERP, LogMeIn BoldChat and Adobe Commerce (ex Magento), covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Westside Wholesale has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, GoTo (formerly LogMeIn) and Adobe Systems.
Westside Wholesale recently adopted applications including Cloudflare CDN in 2020, Tawk.to in 2019 and Intuit Mailchimp Mandrill in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westside Wholesale’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Westside Wholesale’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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