Bideford, EX39 1AA,
United Kingdom
Westward Living Technographics
Westward Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westward Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Westward Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westward Living has purchased the following applications: SuperControl for Reservation and Booking Management in 2010, Tawk.to for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westward Living is running and its propensity to invest more and deepen its relationship with SuperControl , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westward Living revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westward Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westward Living Tech Stack and Enterprise Applications
Westward Living ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SuperControl | Legacy | SuperControl | Reservation and Booking Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Westward Living implemented SuperControl as its Reservation and Booking Management application. SuperControl is embedded on the company website where it drives the public booking engine and availability calendar for Westward Living's holiday lettings portfolio, centralizing online reservation intake and customer booking records.
SuperControl delivers core Reservation and Booking Management capabilities including a web-based booking engine, availability management, and booking workflow orchestration. The implementation integrates the SuperControl booking interface into guest-facing pages to capture reservations and keep availability synchronized, and operational scope is focused on customer-facing bookings managed by the small internal team. Governance and process changes center on using SuperControl as the authoritative reservation system, standardizing booking intake, confirmation workflows, and centralized administration through the application.
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Westward Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Westward Living implemented Tawk.to on its public website. Westward Living uses Tawk.to, a Chatbots and Conversational AI application, to provide web-based customer engagement and lead capture for its construction and real estate operations.
The deployment is a client-side widget model with the Tawk.to JavaScript widget embedded in site pages, configured for live chat, canned responses, visitor messaging, and offline message capture, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership is internal, focused on website-driven sales and customer service workflows, with configuration and availability schedules managed through the Tawk.to admin console and staffed by company personnel responsible for customer inquiries.
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Westward Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Westward Living implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is a cloud hosted Google Workspace instance used on their website and by the company’s 10 person UK team to centralize communication and document collaboration. Google Workspace (Formerly Google G-Suite) is provisioned for typical Collaboration capabilities, including Gmail for domain email, Google Drive for file storage, Google Docs for collaborative editing, Google Calendar for scheduling, Google Meet for virtual meetings, and the Google Workspace Admin console for user and domain administration.
Configuration and operational coverage align with small business SaaS patterns, emphasizing account provisioning, domain verification, and permission controls through the Admin console. Operational scope focuses on companywide communications, document workflows, scheduling and meeting orchestration across Westward Living’s business functions. Governance is handled via centralized account and domain management, and the presence of Google Workspace on Westward Living’s website indicates its use in customer contact and internal collaboration workflows.
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Westward Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Westward Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Westward Living
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westward Living Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||