Westwing Comercio Varejista
Avenida Queiroz Filho 5th floor 1700 - Tower A Vila Hamburguesa,
Sao Paulo, 05319-000, SP,
Brazil
Sao Paulo, 05319-000, SP,
Brazil
55 11 3588 2000
Retail
Westwing Comercio Varejista Technographics
Westwing Comercio Varejista Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westwing Comercio Varejista and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Westwing Comercio Varejista employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westwing Comercio Varejista has purchased the following applications: Gupy Recruitment Software for Recruiting in 2022, Zendesk Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westwing Comercio Varejista is running and its propensity to invest more and deepen its relationship with Gupy , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westwing Comercio Varejista revenues, which have grown to $57.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westwing Comercio Varejista intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westwing Comercio Varejista Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gupy | Legacy | Gupy Recruitment Software | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022 Westwing Comercio Varejista implemented Gupy Recruitment Software on its public website to centralize online hiring flows for the Brazil retail business. The deployment places Gupy Recruitment Software as the customer-facing Recruiting layer, capturing external applications directly from the corporate careers page for a company of roughly 500 employees.
The implementation leverages standard Recruiting capabilities, including applicant tracking, job posting and career site integration, automated candidate screening and assessment workflows, interview scheduling, and recruitment reporting. Gupy Recruitment Software serves as the primary system for configuring hiring stages, managing candidate status, and routing applicants to HR reviewers and hiring managers.
Operationally the solution is maintained by Westwing Comercio Varejista HR and Talent Acquisition teams in Brazil, with administrative controls and role-based access to manage requisitions and candidate data. The web-hosted deployment model is embedded into the company website to capture external talent flows and to present live job listings through the career site integration.
Governance and process changes focus on standardizing hiring workflows and requisition approvals within HR and regional recruiting teams, using Gupy Recruitment Software to enforce consistent candidate stages and data capture. The narrative links Westwing Comercio Varejista, Gupy Recruitment Software, Recruiting, and HR and Talent Acquisition functions in a unified implementation context.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Westwing Comercio Varejista implemented Zendesk Chat on its public website. The deployment uses Zendesk Chat as a customer-facing conversational layer within the Chatbots and Conversational AI category, implemented as an embedded web chat widget to capture real-time customer inquiries on product pages and checkout flows. Configuration emphasized real-time messaging, automated triggers, canned responses, and chat routing capabilities typical of Chatbots and Conversational AI deployments. The implementation scope centers on online customer support for the ecommerce site.
Operationally, Zendesk Chat is provisioned for the customer service and ecommerce support teams, with centralized agent queues and standardized response templates to streamline live chat handling. Governance focused on establishing chat handling workflows, escalation criteria, and agent training to align conversations with order support and pre sales inquiries. The deployment integrated conversational workflows into existing support processes and is explicitly used on the Westwing website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Westwing Comercio Varejista implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The implementation is observable in the company website source and indicates organization-wide adoption for employee email, file collaboration, document authoring, meeting and calendaring workflows. This deployment supports core business functions including internal communications, content collaboration and productivity across a mid-market retail organization with roughly 500 employees.
Google Workspace provides Gmail, Google Drive, Google Docs, Sheets, Slides, Google Meet and the Admin console, enabling centralized account management, access controls and device policy configuration within a cloud-hosted SaaS architecture. Configuration and governance focus on domain-based provisioning and centralized administration, leveraging Collaboration capabilities such as shared drives, real-time co-editing and calendaring to support merchandising, marketing and customer operations teams. Westwing Comercio Varejista Google Workspace (Formerly Google G-Suite) Collaboration thereby maps directly to enterprise collaboration and productivity workflows used across the organization.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Westwing Comercio Varejista
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westwing Comercio Varejista Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westwing Comercio Varejista IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westwing Comercio Varejista digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Westwing Comercio Varejista Technographics
Westwing Comercio Varejista is a Retail organization based in Brazil,
with around 500 employees and annual revenues of $57.7 million.
Westwing Comercio Varejista operates a diverse technology stack with applications such as
Gupy Recruitment Software, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Recruiting, Chatbots and Conversational AI and Collaboration.
Westwing Comercio Varejista has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gupy, Zendesk and Google.
Westwing Comercio Varejista recently adopted applications including
Gupy Recruitment Software in 2022, Zendesk Chat in 2022 and Google Workspace (Formerly Google G-Suite) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westwing Comercio Varejista’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westwing Comercio Varejista’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westwing Comercio Varejista technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.