Westwood Associates
Hampden Road, Chalfont St Peter,
Bucks, SL9 9DP,
United Kingdom
Bucks, SL9 9DP,
United Kingdom
44 17 5388 7161
Communications
Westwood Associates Technographics
Westwood Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westwood Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Westwood Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westwood Associates has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Microsoft 365 for Collaboration in 2021, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westwood Associates is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westwood Associates revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westwood Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westwood Associates Tech Stack and Enterprise Applications
Westwood Associates ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Westwood Associates implemented Oracle NetSuite ERP as its ERP Financial solution for the company finance function. The deployment centralized core accounting and financial management under Oracle NetSuite ERP, aligning with the company size and the communications industry reporting cadence.
The implementation focused on standard ERP Financial capabilities, configured to provide a general ledger, accounts payable, accounts receivable, fixed asset tracking, and financial reporting. Configuration emphasized period close workflows, chart of accounts design, and role based access to support a single source of truth for financial records.
The architecture followed a cloud first SaaS model inherent to Oracle NetSuite ERP, with configuration for file based data imports and electronic bank feeds to support cash reconciliation and month end processes. Operational coverage concentrated on the finance and accounting team, enabling integrated transaction capture across billing and purchasing workflows.
Governance centered on documented approval workflows and financial control frameworks, with system level controls used to enforce segregation of duties and audit trails. Rollout prioritized staged configuration of core modules, user training for finance personnel, and ongoing system administration to maintain chart of accounts and reporting templates.
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Westwood Associates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Westwood Associates implemented Microsoft 365 as its primary Collaboration platform. Microsoft 365 is referenced on the company website and serves to centralize communications and productivity for the 60 employee communications firm based in the United Kingdom. The deployment is a cloud hosted Microsoft 365 tenant sized for the company headcount, with administrator controls and user licensing aligned to a small business profile.
Functional capabilities implemented include Exchange Online for corporate email, Microsoft Teams for meetings and persistent chat, SharePoint Online and OneDrive for document management and intranet content, and the Microsoft 365 Office apps for authoring and collaborative workflows. Operational coverage extends across corporate communications, client engagement, and internal operations within the UK, with governance oriented around tenant administration, user provisioning, access control, and document sharing policies. The relationship is Westwood Associates Microsoft 365 Collaboration communications and internal productivity, reflecting a standard cloud Collaboration implementation for a small communications firm.
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Westwood Associates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Westwood Associates deployed Zendesk Service as its primary Customer Support application on its website in the United Kingdom, consolidating customer service intake for the company. Zendesk Service is used to capture web-submitted tickets and centralize customer inquiries originating from the corporate site, establishing a single support intake channel for the customer service function.
The deployment for this 60-employee communications firm emphasizes web-based ticketing, queued case management, and user-facing help center capabilities consistent with Customer Support implementations, with configuration focused on ticket forms, SLA routing, agent roles, and case workflows for the customer service team. Operational scope is centered on the customer support function for site visitors and customers in the United Kingdom, where Zendesk Service provides the centralized support queue, agent interface, and knowledge management features commonly used to standardize response workflows and governance for support operations.
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Westwood Associates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
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Westwood Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Westwood Associates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Managing Director | Director | Finance | |
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Managing Director | Director | Finance | |
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Senior Account Manager | Manager | Finance | |
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Apps Being Evaluated by Westwood Associates Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westwood Associates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westwood Associates digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Westwood Associates Technographics
Westwood Associates is a Communications organization based in United Kingdom,
with around 60 employees and annual revenues of $6.0 million.
Westwood Associates operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Westwood Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Zendesk.
Westwood Associates recently adopted applications including
Microsoft 365 in 2021, Zendesk Service in 2018 and Microsoft Azure Cloud Services in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westwood Associates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westwood Associates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westwood Associates technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.