White Lodging
701 E 83rd Avenue,
Merrillville, 46410, IN,
United States
Merrillville, 46410, IN,
United States
1 219-472-2900
Leisure and Hospitality
White Lodging Technographics
White Lodging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by White Lodging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 White Lodging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that White Lodging has purchased the following applications: Gallup Q12 for Employee Engagement in 2016, Tripleseat for Event Management in 2022, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems White Lodging is running and its propensity to invest more and deepen its relationship with Gallup , Equifax , Reflection Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing White Lodging revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for White Lodging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
White Lodging Tech Stack and Enterprise Applications
White Lodging HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2016 | 2016 |
In 2016, White Lodging implemented Gallup Q12 to centralize Employee Engagement measurement across its U.S. hotel operations. The deployment positioned Gallup Q12 as the standardized engagement instrument for frontline associates and departmental managers within the leisure and hospitality business unit.
The implementation leveraged the Gallup Q12 12-item survey, manager-level reporting, site-level scorecards, and structured action planning workflows consistent with Employee Engagement deployments. Gallup Q12 was configured for recurring survey administration and team-level analytics to inform manager coaching and localized engagement plans.
Operational coverage included property-level rollouts used by department managers and hourly associates, including documented use at the Somerset, New Jersey property where leaders managed teams of three department managers and 28 hourly associates. During the implementation period, White Lodging recorded an associate engagement score of 4.7 on Gallup Q12 and maintained a continuous focus on process improvement and manager-led engagement activities.
Governance included embedding Gallup Q12 results into manager performance conversations and site action cycles, supporting continuous improvement in service and cleanliness metrics at individual properties. Source records from the same period also show guest satisfaction recognitions and property financial performance milestones, which were documented alongside Gallup Q12 engagement scores.
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HR Compliance | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2009 | 2009 |
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White Lodging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tripleseat | Legacy | Tripleseat | Event Management | Collaboration | n/a | 2022 | 2022 |
In 2022, White Lodging used Tripleseat for Event Management at Caroline's and Upstairs Restaurant & Bar in the Aloft Hotel in Austin, Texas. Tripleseat served as the venue-level event system of record for catering events and the creation of Banquet Event Orders, providing structured event specifications for onsite teams.
The implementation focused on catering workflows and BEO production, with Tripleseat capturing client event details, menu line items, and event timelines consistent with Event Management functionality. Kitchen leadership, represented by the Junior Sous Chef and current Sous Chef, used Tripleseat-generated BEOs to produce daily prep lists, manage ticket times, and coordinate staff assignments for shifts supervising up to 10 employees.
Operational coverage was at the Aloft Hotel F&B operations, aligning Tripleseat Event Management with catering and banquet execution rather than property-wide systems. Governance was operationally embedded in kitchen and catering workflows, with BEOs issued from Tripleseat integrated into daily food prep, ticketing cadence, and frontline staffing procedures to ensure event requirements were executed by supervisors and line cooks.
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White Lodging Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, White Lodging deployed Dropbox Business as its Enterprise Content Management solution and the implementation is observable on the White Lodging website. Dropbox Business is used as a cloud-hosted content repository to centralize document storage and distribution for corporate teams and hotel property staff, aligning the company, Dropbox Business, Enterprise Content Management and business function relationship.
The deployment leverages core Dropbox Business capabilities such as team folders, file synchronization, activity auditing, granular access controls and an administrative console for user and device management, consistent with Enterprise Content Management workflows. Operational coverage focuses on content creation, sharing and distribution across operations, marketing and property-level workflows, with governance enforced through role-based access controls and centralized sharing policies to manage permissions and compliance.
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White Lodging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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White Lodging ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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White Lodging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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White Lodging CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at White Lodging
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by White Lodging Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from White Lodging IT executives and key decision makers. This section highlights White Lodging's latest recorded technology evaluations, including Ideagen Q-Pulse for Quality Management on 2025-02-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the White Lodging digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-02-12 | White Lodging | Evaluated | Ideagen | Ideagen Q-Pulse | Quality Management | PLM and Engineering |
FAQ - APPS RUN THE WORLD White Lodging Technographics
White Lodging is a Leisure and Hospitality organization based in United States,
with around 6000 employees and annual revenues of $2.00 billion.
White Lodging operates a diverse technology stack with applications such as
Gallup Q12, Tripleseat and Dropbox Business,
covering areas like Employee Engagement, Event Management and Enterprise Content Management.
White Lodging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gallup, Tripleseat and Dropbox.
White Lodging recently adopted applications including
Tripleseat in 2022, Paradox Hire in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of White Lodging’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates White Lodging’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete White Lodging technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.