Whittier Health Network
25 Railroad Square # 302,
Haverhill, 1832, MA,
United States
Haverhill, 1832, MA,
United States
1 978-556-5858
Healthcare
Whittier Health Network Technographics
Whittier Health Network Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whittier Health Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Whittier Health Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whittier Health Network has purchased the following applications: Sage HRMS (Sage Abra) for Core HR in 2012, Hubspot CRM for CRM in 2020, Twilio Sendgrid for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whittier Health Network is running and its propensity to invest more and deepen its relationship with Sage , HubSpot , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whittier Health Network revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whittier Health Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whittier Health Network Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage HRMS (Sage Abra) | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Whittier Health Network implemented Sage HRMS (Sage Abra) to centralize Core HR operations across its multi-facility network. The rollout targeted payroll and financial administration functions and was structured to support facility payroll representatives alongside centralized finance staff.
The deployment configured Sage HRMS (Sage Abra) payroll capabilities to process payroll in accordance with prescribed operating procedures and Personnel Policies. Core functional workflows included scheduled payroll runs, time edit and adjustment processing, printing and distribution of checks, handling manual check requests and voids, and maintaining payroll files under strict confidentiality and security standards. Accounts payable functionality was applied to reconcile quantities ordered, received and invoiced, confirm unit and extended prices, capture voucher input with supporting documents, and maintain AP files.
Operational integration included automated payroll downloads from ADI into the Abra payroll system, with facility payroll representatives performing requested adjustments and time edits prior to finalization. The system supported coordination between facility-level payroll staff, centralized payroll processors, senior accountants and the controller, and incorporated vendor inquiry handling into AP workflows.
Governance emphasized compliance and process controls to enforce prescribed payroll procedures, timely recording of manual checks and voids, verification of account numbers on purchase orders, and timely vendor responses. The implementation also formalized responsibilities for training new staff and for carrying out financial related projects in support of senior accounting and controller functions.
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Payroll | HCM |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Whittier Health Network implemented Hubspot CRM to manage web-origin contacts and support CRM functions on its public website. The deployment uses Hubspot CRM as the primary CRM for web-based contact capture and customer relationship management, with tracking snippets and embedded forms instrumented on site pages to route inbound interactions into the system.
Configuration emphasizes core CRM modules including contact and company records, contact activity timelines, web form capture, list segmentation, and basic deal and ticket pipelines that align inbound web leads with marketing workflows. The implementation leverages Hubspot CRM capabilities for email templates, contact scoring, and automation workflows to standardize lifecycle stage progression and surface web-origin metadata in contact profiles.
Operational coverage centers on marketing and communications ownership, with CRM data centrally managed for all site-driven interactions. Governance focused on standardized form templates, naming conventions, and data stewardship processes to preserve contact quality and consistency across the website integration. Hubspot CRM is instrumented at the site level to act as the central repository for web-origin engagement and ongoing contact management.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2014 | 2014 |
In 2014, Whittier Health Network deployed Twilio Sendgrid to provide Transactional Email services on its public website. The deployment places Twilio Sendgrid as the organization's Transactional Email provider for website-originated messages, and Whittier Health Network Twilio Sendgrid Transactional Email supports web-driven notifications and confirmations.
Implementation is concentrated on the website, where Twilio Sendgrid handles delivery of transactional messages originating from online forms and site workflows. Typical functional capabilities associated with this implementation include API or SMTP delivery, template-driven message rendering, and suppression and bounce handling to manage email deliverability for patient communications and administrative notifications. Operational scope centers on patient-facing communications and administrative email flows at Whittier Health Network, with governance and content consistency enforced through centralized templates and delivery controls within Twilio Sendgrid.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Whittier Health Network
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Apps Being Evaluated by Whittier Health Network Executives
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FAQ - APPS RUN THE WORLD Whittier Health Network Technographics
Whittier Health Network is a Healthcare organization based in United States,
with around 2000 employees and annual revenues of $250.0 million.
Whittier Health Network operates a diverse technology stack with applications such as
Sage HRMS (Sage Abra), Hubspot CRM and Twilio Sendgrid,
covering areas like Core HR, CRM and Transactional Email.
Whittier Health Network has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, HubSpot and Twilio.
Whittier Health Network recently adopted applications including
Hubspot Marketing Automation in 2021, Fastly in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Whittier Health Network’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Whittier Health Network’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Whittier Health Network technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.