Who Gives A Crap
Suite 816, 585 Little Collins Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 4 0921-3065
Consumer Packaged Goods
Who Gives A Crap Technographics
Who Gives A Crap Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Who Gives A Crap and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 269 Who Gives A Crap employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Who Gives A Crap has purchased the following applications: Apple Pay for Payment Processing in 2021, Ada AI Chatbot for Chatbots and Conversational AI in 2021, Shopify Plus for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Who Gives A Crap is running and its propensity to invest more and deepen its relationship with Apple , Google , Ada Support or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Who Gives A Crap revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Who Gives A Crap intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Who Gives A Crap Tech Stack and Enterprise Applications
Who Gives A Crap ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Who Gives A Crap implemented Apple Pay as a Payment Processing capability on its Australian website. The deployment embeds Apple Pay into the web checkout to accept device based payments via Safari and compatible iOS browsers, positioning Apple Pay within their ecommerce payment stack.
The Apple Pay implementation integrates the Apple Pay client side session and checkout button with server side token handling, where captured Apple Pay payment tokens are forwarded to the merchant payment gateway for authorization and settlement. The scope of this implementation focuses on ecommerce and payments, impacting online commerce and finance workflows, and relies on standard payment processing functions such as token exchange, authorization, and payment confirmation.
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Payment Processing | ERP |
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2021 | 2021 |
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Who Gives A Crap AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Who Gives A Crap deployed Ada AI Chatbot on their Australian website as a Chatbots and Conversational AI implementation to support customer service and online customer engagement. The deployment is observable on the company website and positions Ada AI Chatbot as the primary conversational interface for site visitors, linking the application to order support, FAQs, and pre-purchase queries.
Ada AI Chatbot was configured with conversational flows, intent classification, natural language understanding and a knowledge base of product and shipping information to handle common inquiries. The implementation emphasizes automated response routing, fallback handling for unresolved intents, and scripted escalation paths for handoff to human agents where required.
Integration scope is focused on the web widget layer of the ecommerce site, instrumenting visitor sessions and embedding conversational touchpoints across product pages and support pages. Operational coverage centers on the customer service and ecommerce functions within Who Gives A Crap, with the Ada AI Chatbot mediating first-line interactions and routing complex cases into existing human support workflows.
Governance activity described for this class of Chatbots and Conversational AI typically includes conversational content management, regular training of the NLU models, intent taxonomy maintenance, and escalation policy definition, and those governance practices are reflected in the configuration and ongoing operations of Ada AI Chatbot at Who Gives A Crap.
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Who Gives A Crap eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify Plus | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017 Who Gives A Crap implemented Shopify Plus to run its eCommerce storefront and online sales operations. The Australian consumer packaged goods company uses Shopify Plus on its public website to manage product presentation, customer checkout flows, and hosted storefront infrastructure.
Shopify Plus implementation includes core eCommerce capabilities such as storefront theming and customization, hosted checkout and payment processing support, order and customer management, and access to platform APIs and app extensions. Configuration work is consistent with Shopify Plus patterns, focusing on catalog configuration, pricing and promotion controls, and commerce workflow orchestration within the Shopify Plus admin.
Operational coverage centers on online sales, customer experience, and commerce operations, supporting marketing driven traffic to the au.whogivesacrap.org domain and centralized order handling. The deployment aligns with standard Shopify Plus architecture where the application provides SaaS hosting, content delivery, and extension points for integrations with payments, fulfillment, and marketing systems via APIs.
Governance is expected to rely on centralized Shopify Plus admin controls for catalogs and permissions, with operational teams responsible for theme updates and promotion scheduling. The narrative reflects a platform-centric eCommerce implementation, capturing the relationship Who Gives A Crap Shopify Plus eCommerce online sales and customer experience.
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Who Gives A Crap CRM
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Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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Who Gives A Crap ITSM
Vendor |
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Application |
Category |
Market |
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Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Who Gives A Crap TRM
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Market |
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Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Who Gives A Crap PaaS
Vendor |
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Application |
Category |
Market |
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When |
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Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Who Gives A Crap IaaS
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Market |
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Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Who Gives A Crap
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| No data found | ||||||
Apps Being Evaluated by Who Gives A Crap Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Who Gives A Crap IT executives and key decision makers. This section highlights Who Gives A Crap's latest recorded technology evaluations, including Bizbox Hospital Information System for Hospital Management on 2026-08-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Who Gives A Crap digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-08-26 | Who Gives A Crap | Evaluated | Bizbox | Bizbox Hospital Information System | Hospital Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Who Gives A Crap Technographics
Who Gives A Crap is a Consumer Packaged Goods organization based in Australia,
with around 269 employees and annual revenues of $120.0 million.
Who Gives A Crap operates a diverse technology stack with applications such as
Apple Pay, Ada AI Chatbot and Shopify Plus,
covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.
Who Gives A Crap has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Ada Support and Shopify.
Who Gives A Crap recently adopted applications including
Apple Pay in 2021, Google Pay in 2021 and Ada AI Chatbot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Who Gives A Crap’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Who Gives A Crap’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Who Gives A Crap technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.