AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

WIKA Instruments India Tech Stack and Enterprise Applications

WIKA Instruments India ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics AX ERP Financial ERP n/a 2015 2015
In 2015 WIKA Instruments India implemented Microsoft Dynamics AX as its ERP Financial system to support post order execution for EPC projects and standard business processes. The implementation was operated from the Pune office and used for entering and managing orders across various subsidiaries globally, with the Project Management Office driving post order execution and weekly KOM and progress meetings. Microsoft Dynamics AX was configured to support sales order management, customer and vendor master data, item master creation, pricing checks, warehouse assignment, delivery date and sales scheduling, and procurement workflows for creating purchase orders both B2B and to external suppliers. The system supported work order creation, order line entry, model coding templates for order entry, and management of liquidated damages clauses, reflecting ERP Financial functional workflows for order-to-cash and procure-to-pay. Operational coverage extended across the PMO, order processing, sales, procurement, shipping, inventory and finance functions, with the application used to produce order acknowledgments, order tracking records, certificates, preliminary and final packing lists, and other post order documents. Dynamics AX was used to create business relation accounts, customer accounts and vendor accounts, and to support shipping department processes, linking order records to logistics and documentation requirements. Governance was embedded in operational workflows, with team leads responsible for arranging trainings, system access, onboarding and induction, and for preparing appraisals and KPI reporting for team members based on AX log files. The deployment emphasized standardized order entry procedures, model coding templates and centralized master data creation within Microsoft Dynamics AX to support consistent execution of EPC project orders and routine commercial orders under the ERP Financial framework.
WIKA Instruments India AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, WIKA Instruments India implemented LiveChat on its website, deploying the LiveChat web chat widget to manage customer facing inquiries. The deployment is classified in the Chatbots and Conversational AI category and is focused on handling customer support and sales inquiry workflows through the corporate website. Configuration reflects standard Chatbots and Conversational AI patterns, with the LiveChat web widget providing agent routing, canned responses, session transcript capture and visitor session visibility to support web based support and sales teams. Operational ownership rests with website support and sales functions, which restructured chat handling workflows, defined chat ownership and knowledge use for live interactions to govern day to day customer engagement.
WIKA Instruments India Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, WIKA Instruments India deployed Cisco Webex Meetings on its public website to provide hosted conferencing for customer engagement and internal collaboration. WIKA Instruments India uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to enable web based meeting access for external customers and scheduled sessions for internal teams. The Cisco Webex Meetings implementation applies standard conferencing capabilities such as multi party video, high fidelity audio, screen sharing, meeting recording, and scheduling to support sales, engineering, and customer support workflows. Deployment is web embedded to enable browser based participation and one click join flows, with administrative controls configured for user provisioning, role based meeting governance, and security settings managed through the Webex administrative console. Operational coverage centers on WIKA Instruments India corporate offices in India and web attendees, using the Cisco Webex Meetings application to centralize virtual meeting orchestration for both internal and external business functions.
WIKA Instruments India CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2023 2023
Sales Automation, CRM, Sales Engagement CRM 2021 2021
WIKA Instruments India IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at WIKA Instruments India

First Name Last Name Title Function Department Email Phone
Senior Executive Finance and Controlls Director Finance
Assistant Manager Finance Account Manager Finance
Director Operations Director Finance
Manager IT Manager Finance
Assistant General Manager of Systems and Projects Director IT
Assistant Manager Finance Manager Finance
Senior Vice President India Group VP Operations
Head Of Operations Director Finance

Apps Being Evaluated by WIKA Instruments India Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WIKA Instruments India IT executives and key decision makers. This section highlights WIKA Instruments India's latest recorded technology evaluations, including Sophos XG Firewall for Next Generation Firewall on 2026-07-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WIKA Instruments India digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-07-06 WIKA Instruments India Evaluated Sophos Sophos XG Firewall Next Generation Firewall CyberSecurity
FAQ - APPS RUN THE WORLD WIKA Instruments India Technographics
WIKA Instruments India is a Manufacturing organization based in India, with around 460 employees and annual revenues of $17.0 million.
WIKA Instruments India operates a diverse technology stack with applications such as Microsoft Dynamics AX, LiveChat and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
WIKA Instruments India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, LiveChat, Inc. and Cisco Systems.
WIKA Instruments India recently adopted applications including Microsoft Dynamics 365 Marketing in 2023, Salesforce Sales Cloud in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WIKA Instruments India’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates WIKA Instruments India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WIKA Instruments India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.