AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

William Hill Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP Accounts Payable AP Automation ERP Financial Management n/a 2019 2019
ERP Financial ERP Financial Management 2017 2018
ERP Financial ERP Financial Management 2019 2019
Expense Management ERP Financial Management 2011 2011
Payment Processing ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avature Legacy Avature CRM Candidate Relationship Management HCM n/a 2018 2018
Compensation Management HCM 2019 2019
Core HR HCM 2018 2018
Environment, Health and Safety (EHS) HCM 2023 2023
Learning and Development HCM 2019 2019
Payroll HCM 2018 2018
Performance and Goal Management HCM 2019 2019
Workforce Management HCM 2022 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenBet Legacy OpenBet Enterprise Gaming Platform ERP Services and Operations n/a 2013 2013
In 2013, William Hill implemented OpenBet as an Enterprise Gaming Platform. The deployment introduced OpenBet Promote as the next generation retail betting software across William Hill's retail operations in the United Kingdom and positioned OpenBet for retail betting operations and customer engagement. The implementation emphasized retail-facing modules, including the terminal user interface, promotions engine delivered via OpenBet Promote, odds management, content management, and cashiering workflows. Configuration work focused on centralized promotional rules and pricing controls together with terminal-level configurability to support shop level operations and promotional orchestration. OpenBet was provisioned to operate alongside William Hill's retail technology stack, linking generically to point of sale functions, customer account records, and settlement and reconciliation workflows to operationalize promotions and cashiering. Operational coverage included front-of-shop retail teams, trading and promotions teams, and back office reconciliation and reporting functions, enabling centralized campaign management and real-time terminal updates. Governance established centralized configuration controls and role based access for trading, retail operations, and approvals, with operational workflows adapted for promotional publication and terminal content updates. Rollout activities reflected staged terminal software updates and staff training to align shop staff to OpenBet Promote workflows and operational procedures.
Enterprise Gaming Platform ERP Services and Operations 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2022 2022
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2014 2014
Analytics and BI Analytics and BI 2019 2020
Data Warehouse Analytics and BI 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Audio Video and Web Conferencing Collaboration 2015 2015
Collaboration Collaboration 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2017 2017
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2019 2019
Call Center, Customer Experience CRM 2022 2022
CRM CRM 2012 2012
CRM CRM 2020 2020
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2019 2019
Customer Experience CRM 2018 2018
Customer Experience CRM 2018 2018
Customer Support CRM 2018 2018
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
IT Service Management ITSM 2023 2023
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2015 2015
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sourcing Procurement 2002 2004
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2011 2011
IT Decision Makers and Key Stakeholders at William Hill
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by William Hill Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD William Hill Technographics

William Hill is a Professional Services organization based in United Kingdom, with around 12000 employees and annual revenues of $1.60 billion.

William Hill operates a diverse technology stack with applications such as Oracle Cloud ERP Accounts Payable, Avature CRM and OpenBet, covering areas like AP Automation, Candidate Relationship Management and Enterprise Gaming Platform.

William Hill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Avature and OpenBet.

William Hill recently adopted applications including Habitus Health Platform in 2023, Playtech in 2023 and ServiceNow ITSM in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of William Hill’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates William Hill’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete William Hill technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.