Dickies
Dickies Technographics
Dickies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dickies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Dickies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dickies has purchased the following applications: FIS GETPAID for AR Automation in 2013, Epicor Eagle for Retail Management in 2014, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dickies is running and its propensity to invest more and deepen its relationship with FIS Global , Klarna , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dickies revenues, which have grown to $838.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dickies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dickies Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Dickies implemented FIS GETPAID as an AR Automation solution to strengthen accounts receivable and collections workflows for its largest customers. The deployment centered on operationalizing collections, dispute research, and cash application to improve customer account currentness and receivables management.
FIS GETPAID was configured to support dispute management and allocation processing, with staff using the application to research and resolve customer disputes and to drive allocations to current status. Functional activity included collections case management, cash application automation, and reconciliation workflows augmented by Expert Excel and Office products to handle complex adjustments and reporting.
The implementation integrated FIS GETPAID with Dickies systems including AS400 and Oracle, enabling data flow between order, billing, and receivables records and supporting end to end order to cash operations. Operational coverage emphasized the AR organization and teams responsible for major accounts, with processes focused on keeping high-value customers current and reducing exception volumes.
Governance emphasized structured dispute resolution and allocation workflows, with AR staff monitoring cases and using FIS GETPAID to close outstanding items. Outcomes included a reduction in days sales outstanding and a documented improvement in allocations from severely delinquent to 99.5 percent current, reflecting the combined effect of tooling and procedural changes.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Dickies implemented Epicor Eagle as its Retail Management application to support store-level retail operations and point of sale workflows. The deployment focused on transactional and inventory control capabilities typical of retail operations, using Epicor Eagle to centralize cashiering and stock management functions.
Epicor Eagle was configured to support core Retail Management modules including POS and cashiering, inventory analysis and stock level control, returns and exchanges, pricing and tagging, and purchase order management for store replenishment. Configuration emphasized store-floor merchandising workflows, receiving and rotating stock, and cashier transaction accuracy within the Epicor Eagle application.
The implementation operated at the store level with documented activity tied to a Dickies Corporation retail location in Orlando, FL, engaging sales associates, stock associates, and store supervisors. Operational governance included procedural workflows for receiving deliveries, supervising stocking activities, executing pricing and tagging, and enforcing store returns and refund policies aligned to Epicor Eagle transactions.
Operational outcomes called out in source notes describe accurate POS transaction processing, inventory analysis to determine stock levels, management of returns and exchanges per store policy, and supply chain ordering activities including supplier negotiation. The narrative shows Epicor Eagle supporting retail sales, customer service, merchandising, inventory control, and store-level purchasing functions within Dickies Retail Management operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Dickies implemented Microsoft 365. The deployment established Microsoft 365 as the firmwide Collaboration platform for the United States based retail company with approximately 6000 employees.
The Microsoft 365 implementation covers standard Collaboration capabilities, including cloud email, team collaboration, and document management, and is consistent with typical Microsoft 365 functional components such as Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Configuration emphasis appears to be on cloud-hosted productivity and collaboration services to support cross-functional workflows in corporate and retail operations.
Public evidence shows Microsoft 365 artifacts present on the corporate website, indicating the application is instrumented alongside Dickies.com and used as part of the company digital footprint. The observable implementation suggests integration into web-facing services and corporate collaboration estates rather than a siloed departmental pilot.
Governance and operational rollout are structured around Collaboration platform management, with Microsoft 365 providing centralized identity aligned collaboration, document lifecycle, and communications capabilities. The implementation narrative positions Microsoft 365 as the primary Collaboration application supporting internal collaboration and external web presence for Dickies.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Information Management | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Dickies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dickies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dickies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dickies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Dickies Technographics
Dickies is a Retail organization based in United States,
with around 6000 employees and annual revenues of $838.0 million.
Dickies operates a diverse technology stack with applications such as
FIS GETPAID, Epicor Eagle and Microsoft 365,
covering areas like AR Automation, Retail Management and Collaboration.
Dickies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Epicor and Microsoft.
Dickies recently adopted applications including
Zoominfo Platform in 2024, Klarna Payments in 2021 and Kibo Unified Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dickies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dickies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dickies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.