Shreveport, 71103, LA,
United States
Willis-Knighton Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Willis-Knighton Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8183 Willis-Knighton Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Willis-Knighton Health has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2018, In-House Benefits for Benefits Administration in 2011, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Willis-Knighton Health is running and its propensity to invest more and deepen its relationship with GoDaddy , In-House Applications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Willis-Knighton Health revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Willis-Knighton Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Benefits | Benefits Administration | HCM | n/a | 2011 | 2011 |
In 2011, Willis-Knighton Health implemented In-House Benefits as an in-house Benefits Administration application to centralize employee benefits enrollment and transactional processing across the health system. The deployment focused on supporting benefits coordination activities performed by the benefits team, including eligibility management for employees and dependents and operational support for annual open enrollment.
Core functional modules implemented in In-House Benefits include invoice creation and billing workflows for ancillary, dental, and vision plans, claims issue communications between employees and external vendors, and benefits data entry for medical, dental, and vision coverages. The application also includes explicit workflows for completing employee terminations and maintaining daily reconciliation artifacts, reflecting primary use cases of a Benefits Administration system.
The implementation integrated termination processing with an API endpoint, and operational practice includes daily updates to Excel spreadsheets for reconciliation and tracking. Communication workflows with vendors are an explicit part of the system's operational design, and Willis-Knighton Health In-House Benefits Benefits Administration supports the HR benefits coordination function across the health system workforce.
Governance and operational controls emphasize centralized data entry within the in-house application, API-driven termination transactions, and routine spreadsheet reconciliation to maintain eligibility and billing accuracy. The system is used by benefits staff to manage enrollments, resolve claims issues with vendors, generate ancillary invoices, and support annual open enrollment cycles.
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Payroll, Core HR | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Electronic Health Record | ERP Services and Operations |
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2025 | 2025 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2025 | 2025 |
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Patient Management | ERP Services and Operations |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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