Willis-Knighton Health
2800 Hearne Ave,
Shreveport, 71103, LA,
United States
Shreveport, 71103, LA,
United States
1 318-212-4030
Healthcare
Willis-Knighton Health Technographics
Willis-Knighton Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Willis-Knighton Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8183 Willis-Knighton Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Willis-Knighton Health has purchased the following applications: In-House Benefits for Benefits Administration in 2011, MEDITECH Expanse EHR for Electronic Health Record in 2025, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Willis-Knighton Health is running and its propensity to invest more and deepen its relationship with In-House Applications , symplr , Medical Information Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Willis-Knighton Health revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Willis-Knighton Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Willis-Knighton Health Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| In-House Applications | Legacy | In-House Benefits | Benefits Administration | HCM | n/a | 2011 | 2011 |
In 2011, Willis-Knighton Health implemented In-House Benefits as an in-house Benefits Administration application to centralize employee benefits enrollment and transactional processing across the health system. The deployment focused on supporting benefits coordination activities performed by the benefits team, including eligibility management for employees and dependents and operational support for annual open enrollment.
Core functional modules implemented in In-House Benefits include invoice creation and billing workflows for ancillary, dental, and vision plans, claims issue communications between employees and external vendors, and benefits data entry for medical, dental, and vision coverages. The application also includes explicit workflows for completing employee terminations and maintaining daily reconciliation artifacts, reflecting primary use cases of a Benefits Administration system.
The implementation integrated termination processing with an API endpoint, and operational practice includes daily updates to Excel spreadsheets for reconciliation and tracking. Communication workflows with vendors are an explicit part of the system's operational design, and Willis-Knighton Health In-House Benefits Benefits Administration supports the HR benefits coordination function across the health system workforce.
Governance and operational controls emphasize centralized data entry within the in-house application, API-driven termination transactions, and routine spreadsheet reconciliation to maintain eligibility and billing accuracy. The system is used by benefits staff to manage enrollments, resolve claims issues with vendors, generate ancillary invoices, and support annual open enrollment cycles.
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Payroll, Core HR | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medical Information Technology | Legacy | MEDITECH Expanse EHR | Electronic Health Record | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Willis-Knighton Health went live with MEDITECH Expanse EHR across 132 clinics. The Electronic Health Record deployment unified ambulatory and acute facilities on a single patient record spanning four acute care hospitals, a rehabilitation institute, and multiple outpatient and specialty sites within the system.
The implementation deployed MEDITECH Expanse Clinics across ambulatory locations and Expanse Oncology at the Cancer Center, incorporating practice management, scheduling, and infusion workflow automation into the shared platform. Clinics collaborated to standardize order sets and nursing and physician documentation templates while using Expanse flexibility to personalize workflows for specialty providers.
Operational coverage includes all clinics and hospitals in the Willis-Knighton Health system, enabling clinicians to access consolidated patient data and allowing patients to view test results and visit notes through a single patient portal. The shared Electronic Health Record supports cross-site care coordination and reduces redundant testing by making real-time information available to care teams when patients interact with multiple providers.
Governance and rollout were driven by cross-clinic collaboration on template and order-set standardization to expedite deployment and reduce administrative burden for providers. Reported outcomes from the MEDITECH Expanse EHR implementation include improved care coordination, reduced need for patients to repeat information, and greater efficiency in clinician workflows.
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2025 | 2025 |
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Patient Management | ERP Services and Operations |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Willis-Knighton Health implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the corporate website through use of Office 365 Mail for public facing email, indicating an active Microsoft 365 tenant and configured mail service. This signals Microsoft 365 was provisioned to deliver core collaboration and productivity services across the organization.
Microsoft 365 in this implementation provides enterprise email and browser accessible mail alongside cloud document collaboration and integrated Office productivity experiences, consistent with the Collaboration category. Administration and governance are implemented at the tenant level with centralized user provisioning, policy controls, and compliance settings to support organizational communications and collaborative workflows. The Microsoft 365 deployment therefore underpins both operational communication and cross functional collaboration across clinical and administrative workstreams.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Willis-Knighton Health
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Apps Being Evaluated by Willis-Knighton Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Willis-Knighton Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Willis-Knighton Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Willis-Knighton Health Technographics
Willis-Knighton Health is a Healthcare organization based in United States,
with around 8183 employees and annual revenues of $1.54 billion.
Willis-Knighton Health operates a diverse technology stack with applications such as
In-House Benefits, MEDITECH Expanse EHR and Microsoft 365,
covering areas like Benefits Administration, Electronic Health Record and Collaboration.
Willis-Knighton Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Medical Information Technology and Microsoft.
Willis-Knighton Health recently adopted applications including
MEDITECH Expanse EHR in 2025, MEDITECH Expanse Oncology in 2025 and CSI Harris PT Access in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Willis-Knighton Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Willis-Knighton Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Willis-Knighton Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.