Smiths Falls, K7A 4T2, ON,
Canada
Wills Transfer Technographics
Wills Transfer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wills Transfer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Wills Transfer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wills Transfer has purchased the following applications: Microsoft 365 for Collaboration in 2019, MyGeotab for Fleet Management in 2013, CallLuge Platform for Caller ID in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wills Transfer is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Geotab or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wills Transfer revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wills Transfer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wills Transfer Tech Stack and Enterprise Applications
Wills Transfer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Wills Transfer implemented Microsoft 365 as a Collaboration platform serving roughly 200 employees in Canada. The cloud based Microsoft 365 tenant centralized core productivity capabilities including Exchange email for corporate mail, Teams for real time communication, SharePoint and OneDrive for document collaboration and shared content, and Office desktop applications for authoring and reviews. The implementation targeted transportation operational functions such as dispatch, scheduling and administration to standardize document workflows and internal communications.
Identity and access management was aligned to Azure Active Directory to provide single sign on and role based group provisioning, while tenant level governance controlled external sharing and mailbox configuration. Microsoft 365 was surfaced on the company website and configured to support calendaring, file lifecycle and collaboration workflows across departments, reflecting organization wide adoption of Collaboration tools. Governance practices emphasized tenant configuration, Teams and mailbox provisioning policies, and access controls to balance collaboration with security.
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Collaboration | Collaboration |
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2021 | 2021 |
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Wills Transfer SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Geotab | Legacy | MyGeotab | Fleet Management | SCM | n/a | 2013 | 2013 |
In 2013 Wills Transfer implemented MyGeotab as its Fleet Management application. The deployment covered the companys full truck fleet and was positioned to provide continuous GPS tracking and telematics to support dispatch, scheduling, and freight coordination functions.
MyGeotab was configured to surface vehicle location, trip history, and telematics telemetry for operations teams, aligning with common Fleet Management capabilities such as real time tracking, route visibility, and driver activity monitoring. Configuration work focused on operational dashboards and reporting to support the warehouses dispatching rhythm and the managers responsibility for fleet scheduling and dock time coordination.
The implementation used Geotab GPS tracking units on the entire fleet, and operational workflows linked MyGeotab outputs to warehouse and freight coordination activities. The environment operated alongside the CAMELOT Warehouse Inventory Management System, with MyGeotab data consumed by dispatch and the freight division to schedule pickups, manage driver assignments, and validate time sensitive commitments.
Governance for the system was embedded in existing operational processes, with warehouse management maintaining KPI oversight, weekly toolbox talks for safety and procedure reinforcement, and direct liaison between dispatch and warehouse leadership. Operational scope included on site warehouse operations in Ottawa, driver scheduling, customs related pickup and delivery coordination, and the joint management of documentation flow for shipments.
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Warehouse Management | SCM |
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2013 | 2013 |
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Wills Transfer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallLuge | Legacy | CallLuge Platform | Caller ID | CRM | n/a | 2021 | 2021 |
In 2021, Wills Transfer deployed CallLuge Platform on its corporate website to enable Caller ID capabilities. The company is a Canada-based transportation firm with about 200 employees, and the website-hosted deployment targeted inbound caller identification for customer-facing channels.
CallLuge Platform was embedded in site-level contact interfaces to surface real-time caller identity, present screen-pop details to agents, and capture call metadata into web-based call logs. Typical Caller ID functional modules implemented include caller recognition, screen-pop workflows, click-to-call initiation and call journaling, reflecting standard caller identification workflows. The CallLuge Platform provides a browser-driven client to present caller context at the point of interaction.
The implementation tied the CallLuge Platform to front-line business functions including customer service, dispatch and sales coordination, providing caller context during inbound calls. Integration was executed via a website-embedded client that interoperates with Wills Transfer telephony and dispatch processes, with operational coverage centered on the website contact flow and agent desktop touchpoints rather than back-office systems.
Governance activity centered on updating call-handling procedures and agent scripts to incorporate caller context surfaced by CallLuge Platform, accompanied by staff training for those managing inbound calls. This deployment represents a focused, web-embedded Caller ID implementation that aligns the CallLuge Platform with Wills Transfer operational workflows.
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Wills Transfer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Wills Transfer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Vice President of Operations | VP | Operations | ||||
| Vice President, Finance | VP | Finance | ||||
| IT Manager | Manager | IT |
Apps Being Evaluated by Wills Transfer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||