AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

WisageTech Tech Stack and Enterprise Applications

WisageTech AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, WisageTech implemented JivoChat on its public website. The deployment uses JivoChat as a Chatbots and Conversational AI application to provide customer facing messaging and conversational engagement on corporate web pages. The implementation is a web embedded and cloud hosted chat widget delivered via the JivoChat SaaS front end, with browser based agent consoles for real time interactions. Configured capabilities include live chat, proactive messaging triggers, canned responses, agent routing and multi agent inbox handling, consistent with Chatbots and Conversational AI functional workflows. Operational ownership aligns with customer support and pre sales teams who handle live interactions and manage chat transcripts through JivoChat, supporting web based lead qualification and issue triage. Governance covers agent routing rules, working hours configuration and transcript retention for operational continuity in Hong Kong, aligning the JivoChat Chatbots and Conversational AI application with customer service and sales enablement business functions.
WisageTech CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
WisageTech Legacy 8Manage CRM CRM CRM n/a 2016 2016
In 2016, WisageTech implemented 8Manage CRM, a CRM deployment focused on synchronizing sales and customer workflows. The implementation used 8Manage CRM together with an HCM component to enable real time sharing of sales, inventory and customer data between headquarters and retail stores, according to the Guangzhou Jinqiukang case report. The configuration centered on CRM sales management and customer analytics capabilities, with data model alignment to support inventory visibility and store level customer records. Integration with the HCM component provided shared employee and store context for sales transactions, enabling operational workflows that connect customer profiles, point of sale activity and inventory status in near real time. Operational scope covered headquarters and retail store networks in China, impacting sales, store operations, inventory management and customer service functions. Governance emphasized centralized customer analytics and consolidated reporting, and the rollout reported improved store level sales effectiveness and centralized customer analytics after implementation.

IT Decision Makers and Key Stakeholders at WisageTech

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by WisageTech Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WisageTech IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WisageTech digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD WisageTech Technographics
WisageTech is a Professional Services organization based in China, with around 100 employees and annual revenues of $20.5 million.
WisageTech operates a diverse technology stack with applications such as JivoChat and 8Manage CRM, covering areas like Chatbots and Conversational AI and CRM.
WisageTech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JivoChat and WisageTech.
WisageTech recently adopted applications including JivoChat in 2019 and 8Manage CRM in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WisageTech’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates WisageTech’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WisageTech technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.