Hong Kong, x,
Hong Kong
WisageTech Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by WisageTech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 WisageTech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WisageTech has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2019, 8Manage CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WisageTech is running and its propensity to invest more and deepen its relationship with JivoChat , WisageTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WisageTech revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WisageTech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WisageTech | Legacy | 8Manage CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, WisageTech implemented 8Manage CRM, a CRM deployment focused on synchronizing sales and customer workflows. The implementation used 8Manage CRM together with an HCM component to enable real time sharing of sales, inventory and customer data between headquarters and retail stores, according to the Guangzhou Jinqiukang case report.
The configuration centered on CRM sales management and customer analytics capabilities, with data model alignment to support inventory visibility and store level customer records. Integration with the HCM component provided shared employee and store context for sales transactions, enabling operational workflows that connect customer profiles, point of sale activity and inventory status in near real time.
Operational scope covered headquarters and retail store networks in China, impacting sales, store operations, inventory management and customer service functions. Governance emphasized centralized customer analytics and consolidated reporting, and the rollout reported improved store level sales effectiveness and centralized customer analytics after implementation.
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