County of Wise, TX
201 N Market Street,
Decatur, 76234, TX,
United States
Decatur, 76234, TX,
United States
1 940-627-2470
Government
County of Wise, TX Technographics
County of Wise, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of Wise, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 County of Wise, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of Wise, TX has purchased the following applications: ACI UP Bill Payment for Payment Processing in 2018, Tyler Odyssey Case Management for Case Management in 2017, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of Wise, TX is running and its propensity to invest more and deepen its relationship with ACI Worldwide , Tyler Technologies , OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of Wise, TX revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of Wise, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
County of Wise, TX Tech Stack and Enterprise Applications
County of Wise, TX ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACI Worldwide | Legacy | ACI UP Bill Payment | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, County of Wise, TX implemented ACI UP Bill Payment to add online payment capabilities and establish a public-facing ePayment channel for citizen bill payments. County of Wise, TX ACI UP Bill Payment ePayment supports online citizen bill payment and revenue collection functions through the county website.
The deployment places ACI UP Bill Payment on the county website as a web-hosted payment module embedded within the public portal, providing standard ePayment capabilities such as card and ACH acceptance, tokenization, and PCI-aligned data handling. Operational scope covers county departments that accept fees and bills, and the implementation is integrated into the county’s online billing workflows and internal payment reconciliation processes to centralize transaction capture and reporting. Governance focuses on public-facing payment workflows, operational controls for billing and reconciliation, and maintaining secure online payment handling for county services.
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County of Wise, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Odyssey Case Management | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, County of Wise, TX implemented Tyler Odyssey Case Management. The deployment established Tyler Odyssey Case Management in the Case Management category to support the Wise County Clerk Office in Decatur, Texas, for county court and records workflows, covering a county organization with approximately 500 employees. Operational contact points for the Clerk Office include P O Box 359 Decatur 76234-1437, phone (940) 627-2138, email countyclerk@co.wise.tx.us, and Clerk Sherry Lemon at sherry.lemon@co.wise.tx.us.
Configuration focused on core case intake, document management, docketing, calendaring, and workflow routing modules typical of Case Management systems. Tyler Odyssey Case Management was configured to manage indexed records, structured case metadata, and electronic document attachments to support filing and retrieval tasks performed by county clerks. Automation centered on task queues and status driven routing to align clerical work with court calendar cycles.
Operational data was partitioned under distinct clerk logins, with CCL#1 data reported under the County Clerk Office login and CCL#2 reported under a separate clerk login, enabling segregation of datasets for different office subunits or case types. The implementation was provisioned for Wise County Clerk Office operations and aligned with court administrative processes for docket publishing and public record access.
Governance emphasized clerical access controls, audit trails, and login level data partitioning tied to county clerk responsibilities, with the County Clerk Office maintaining operational ownership and record stewardship. Administrative and workflow changes were scoped to clerk and court business functions, including intake, indexing, records maintenance, and docket management.
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Government ERP | ERP Services and Operations |
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2011 | 2011 |
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County of Wise, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020, County of Wise, TX implemented Granicus govDelivery to manage digital public communications and subscription-based alerts on its official website. Granicus govDelivery serves the county's Citizen Engagement needs as a cloud-hosted email and notification distribution platform, enabling both broadcast messaging and topic-based subscription management for residents.
The implementation is focused on embedding Granicus govDelivery subscription widgets and forms into the county website, configuring topical distribution lists, and operating the govDelivery administrative interface for publishing and list segmentation. Operational responsibility sits with county communications staff who use the application to publish notices, emergency updates, and meeting announcements across email and web channels. Granicus govDelivery supports the County of Wise, TX Citizen Engagement business function by centralizing outbound communications on the public website.
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Citizen Engagement | CRM |
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2019 | 2019 |
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County of Wise, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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County of Wise, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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County of Wise, TX CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at County of Wise, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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County Clerk | Manager | Finance | |
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Director of Information Technology | Director | IT | |
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Apps Being Evaluated by County of Wise, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from County of Wise, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the County of Wise, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD County of Wise, TX Technographics
County of Wise, TX is a Government organization based in United States,
with around 500 employees and annual revenues of $90.0 million.
County of Wise, TX operates a diverse technology stack with applications such as
ACI UP Bill Payment, Tyler Odyssey Case Management and Granicus govDelivery,
covering areas like Payment Processing, Case Management and Citizen Engagement .
County of Wise, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ACI Worldwide, Tyler Technologies and Granicus.
County of Wise, TX recently adopted applications including
Granicus govDelivery in 2020, CivicEngage in 2019 and Microsoft Azure Monitor in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of County of Wise, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates County of Wise, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete County of Wise, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.