Woolworths Group
1 Woolworths Way,
Bella Vista, 2153, NSW,
Australia
Bella Vista, 2153, NSW,
Australia
61 13 0090-8631
Retail
Woolworths Group Technographics
Woolworths Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Woolworths Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 201413 Woolworths Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Woolworths Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, SAP SuccessFactors Employee Central for Core HR in 2015, IBM Maximo for Enterprise Asset Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Woolworths Group is running and its propensity to invest more and deepen its relationship with SAP , UNIT4 , 6Q or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Woolworths Group revenues, which have grown to $44.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Woolworths Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Woolworths Group Tech Stack and Enterprise Applications
Woolworths Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | TCS | 2016 | 2016 |
In 2016, Woolworths Group implemented SAP ERP ECC 6.0 as its enterprise ERP Financial platform. The implementation centralized core financial and master data services for the retailer, bringing Woolworths Group accounting, procurement and master-data controls into SAP ERP ECC 6.0 across its retail portfolio.
The SAP ERP ECC 6.0 footprint emphasized enterprise master data management for retail, with configuration and operational support aligned to financial management, procurement and buying workflows, store replenishment and promotional and claims processes. The implementation supported buying and merchandising use cases, promotional claims handling and operational replenishment processes, integrating those functional workflows into the ERP Financial layer and the SAP master data platform.
Operational integration included SAP PMR and Portal Application support as part of the enterprise stack, with incident, request and problem management processed through ServiceNow. Implementation and ongoing operations used a layered support model with 1st and 2nd line and project support, and delivery and support partnerships involving TCS alongside HCL and Cognizant for various support tiers.
Governance and runbook activity centered on a shared service model, BAU and transitional support for major projects, and institution of transitional training and best practices for merchandising and store teams. Woolworths Group maintained functional governance over buying, merchandising, store replenishment and IT support teams, with SAP ERP ECC 6.0 serving as the central ERP Financial system and the authoritative master data platform for retail operations.
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ERP Financial | ERP |
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2022 | 2022 |
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ERP Financial | ERP |
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2015 | 2015 |
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Woolworths Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Ascender Preceda | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Woolworths Group implemented SAP SuccessFactors Employee Central, replacing Ascender Preceda as its core employee record. SAP SuccessFactors Employee Central was established as the primary Core HR system for Woolworths Group operations in Australia, with program activity and stewardship evident in Sydney.
The deployment included SAP SuccessFactors Employee Central alongside SAP SuccessFactors EC Payroll, EC Time Management and HCM Payroll modules. Configuration work covered the core HR data model, organizational structures, employee master records, time capture configuration and payroll interface design to align Core HR data flows with payroll processing.
The implementation operated within the SAP SuccessFactors suite, integrating EC Payroll and EC Time Management into HCM Payroll processing to maintain a unified time-to-pay workflow. Operational scope focused on HR, payroll and timekeeping functions across Woolworths Group sites in Australia, consolidating employee data and time collection under a single system of record.
Governance emphasized centralized HR data stewardship and standardized HR and payroll processes, with documented ongoing program activity from Aug 2020 to Present in Sydney according to source records. The program required consolidated HR process workflows and continued application stewardship to support payroll and time management operations.
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Employee Experience | HCM |
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2020 | 2020 |
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Environment, Health and Safety (EHS) | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2022 | 2023 |
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Workforce Planning | HCM |
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2021 | 2021 |
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Woolworths Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Woolworths Group deployed IBM Maximo as its Enterprise Asset Management application to simplify equipment purchases and capture Service Entries for time sheeting across finance and maintenance workflows. The IBM Maximo implementation was positioned to bridge procurement and asset operations with financial planning functions, while keeping forecasting and planning activities in SAP ECC and supplier document exchange on the Ariba Network.
The deployment configured IBM Maximo to support core asset procurement workflows, service entry time recording, and invoice handoffs into accounts payable. The implementation explicitly targeted the high-volume invoice flow that touches Maximo, where over 4500 invoices per week created substantial manual paperwork, photocopying, faxing and email follow-ups, indicating a clear opportunity to automate and move toward paperless processing.
Integrations were a central component of the architecture, with a Commerce Connector linking IBM Maximo touchpoints to SAP ECC and the Ariba Network to exchange documents, invoices and transactions with suppliers. The existing Ariba Cloud Integration CI6 was identified as end of life and slated for upgrade to Cloud Integration 9, and the Ariba to ECC connectivity was reviewed for simplification and realignment from a FICO finance path to standard MM and logistics integration patterns.
Operational scope included Accounts Payable, Finance Shared Services, procurement and MM/Logistics, as well as separation workstreams supporting the demerger of Endeavour Drinks that required segregation of Group Treasury, Expenditure Portal, PayPal interfaces and a new instance of Business Planning and Consolidation. Governance and process changes were built into the program, with the delivery designed to enable Robotic Process Automation using UiPath, and to establish a standard RPA approach including benefits tracking, design principles, standards and risk control and validation.
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Insurance Claims Management | ERP Services and Operations |
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2024 | 2024 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2013 | 2013 |
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Retail Management | ERP Services and Operations |
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2011 | 2011 |
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Retail Management | ERP Services and Operations |
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2011 | 2011 |
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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Woolworths Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Woolworths Group Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Woolworths Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Woolworths Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Woolworths Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Woolworths Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2010 | 2010 |
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Allocation and Replenishment | SCM |
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2025 | 2025 |
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Demand Forecasting and Planning | SCM |
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2018 | 2018 |
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Demand Forecasting and Planning | SCM |
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2023 | 2023 |
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Order Management | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2022 | 2022 |
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Warehouse Management | SCM |
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2018 | 2018 |
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Woolworths Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2018 | 2018 |
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Trade Promotion Management | CRM |
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2016 | 2016 |
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Woolworths Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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EPM | EPM |
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2020 | 2020 |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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Woolworths Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Woolworths Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Woolworths Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Woolworths Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2016 | 2016 |
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Extract, Transform, and Load (ETL) | PaaS |
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2016 | 2016 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Woolworths Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2016 | 2016 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2019 | 2019 |
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Servers, Storage and Networking | IaaS |
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2010 | 2010 |
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Woolworths Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Woolworths Group Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2005 | 2005 |
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IT Decision Makers and Key Stakeholders at Woolworths Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Woolworths Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Woolworths Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Woolworths Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Woolworths Group Technographics
Woolworths Group is a Retail organization based in Australia,
with around 201413 employees and annual revenues of $44.36 billion.
Woolworths Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and IBM Maximo,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Woolworths Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and IBM.
Woolworths Group recently adopted applications including
RELEX Automatic Replenishment and Allocation in 2025, DXC Assure Claims in 2024 and Tata Consultancy Services Optumera in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Woolworths Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Woolworths Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Woolworths Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.