Seoul, 4632,
South Korea
Woori Bank Technographics
Woori Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Woori Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 Woori Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Woori Bank has purchased the following applications: ConsenSys Quorum for Blockchain Platform in 2019, Slack Connect for Collaboration in 2022, RemoteCall for Remote Monitoring and Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Woori Bank is running and its propensity to invest more and deepen its relationship with ConsenSys , Salesforce , Rsupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Woori Bank revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Woori Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Woori Bank Tech Stack and Enterprise Applications
Woori Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConsenSys | Legacy | ConsenSys Quorum | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
|
Woori Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
Woori Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rsupport | Legacy | RemoteCall | Remote Monitoring and Management | ITSM | n/a | 2010 | 2010 |
In 2010, Woori Bank implemented RemoteCall, deploying a Remote Monitoring and Management application to improve customer-contact operations and remote troubleshooting. The deployment targeted the bank's finance and customer-support functions in South Korea and established a centralized remote support capability for agent-assisted service.
RemoteCall provided real-time remote support sessions, screen sharing and remote control capabilities along with session logging and management to support high-volume contact center workflows. The RemoteCall implementation was configured to process and track remote troubleshooting interactions at scale, aligning with standard Remote Monitoring and Management functional workflows such as session orchestration and agent handoff. According to vendor materials the environment handled over 70,000 remote support requests per month.
Rollout and operational governance emphasized customer-contact operations within the finance and customer-support departments, with vendor documentation describing the South Korea deployment. The bank reported a reduction in average handling time for remote cases after the RemoteCall deployment. The case study positions RemoteCall as a production remote support platform for centralized troubleshooting and contact center assistance.
|
Woori Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2006 | 2007 |
|
Woori Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
IT Decision Makers and Key Stakeholders at Woori Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Woori Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||