AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Working Not Working Tech Stack and Enterprise Applications

Working Not Working ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2019 2019
In 2019, Working Not Working deployed Stripe Payments to handle online card acceptance and client billing on its public website. Stripe Payments was implemented as the company's Payment Processing layer to centralize acceptance of credit and debit transactions for customer invoices and site-based purchases. The implementation focused on embedding Stripe Payments into checkout and invoicing flows, leveraging gateway and tokenization capabilities to reduce card data exposure. Engineering implemented client-side tokenization and server-side capture patterns, and configured Stripe event webhooks to surface payment events into internal operational workflows. Operational ownership for Stripe Payments resides with payments operations and finance teams, with engineering maintaining the website integration and webhook handling. The deployment positioned Stripe Payments to support client billing, transaction settlement orchestration, and dispute handling as the primary Payment Processing capability for the site.
Working Not Working AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Working Not Working implemented Ruby Live Chat on their public website, deploying Ruby Live Chat as a Chatbots and Conversational AI solution to enable real-time conversational engagement with site visitors. The deployment surface is a web-embedded chat widget providing real-time messaging, session persistence, automated conversational prompts, and human agent handoff capabilities that are characteristic of Chatbots and Conversational AI platforms. The implementation is scoped to website-driven client and talent interactions and is administered by site operations and community management teams, aligning conversational workflows with customer engagement and talent outreach functions. Configuration emphasizes availability-based routing and escalation into human operator flows, with conversation transcripts and logging used for operational tracking and moderation.
Working Not Working Collaboration
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VAR/SI
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Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Working Not Working implemented Google Workspace (Formerly Google G-Suite) in 2013. The 2013 deployment established a centralized cloud tenant delivering Collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, and Google Meet across the United States-based professional services firm with approximately 2,000 employees, and the implementation is referenced on the company website. The deployment focused on core Collaboration modules, with configuration performed through the Google Admin console to provision the corporate domain, user accounts, group-based access controls, and shared drives for creative and account teams. Standard configuration elements included mail routing and retention policies, collaborative document workflows in Google Docs and Sheets, and scheduled meeting and conferencing workflows via Google Meet. Operational coverage extended across creative, recruiting, account management, and back-office functions, positioning Google Workspace (Formerly Google G-Suite) as the primary Collaboration platform for internal communication, file sharing, and synchronous and asynchronous teamwork. Governance practices aligned with typical cloud collaboration administration, using role-based administration, group provisioning, and device management controls to enforce access and policy across the organization. Rollout and ongoing governance emphasized centralized administration through the Google Admin console and group policy enforcement for workspace collaboration, with site and departmental adoption managed through centralized account provisioning and shared drive structures. The implementation narrative centers on Google Workspace (Formerly Google G-Suite) as the enterprise Collaboration backbone for Working Not Working.
Working Not Working CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Support CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Working Not Working PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2015 2015
Working Not Working IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Working Not Working

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Working Not Working Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Working Not Working IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Working Not Working digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Working Not Working Technographics
Working Not Working is a Professional Services organization based in United States, with around 2000 employees and annual revenues of $220.0 million.
Working Not Working operates a diverse technology stack with applications such as Stripe Payments, Ruby Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Working Not Working has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Ruby and Google.
Working Not Working recently adopted applications including Ruby Live Chat in 2021, Salesforce Sales Cloud in 2021 and Stripe Payments in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Working Not Working’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Working Not Working’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Working Not Working technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.