Workspace 365
Berencamperweg 6D,
Nijkerk, 3861 MC,
Netherlands
Nijkerk, 3861 MC,
Netherlands
31 30 711 6725
Professional Services
Workspace 365 Technographics
Workspace 365 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Workspace 365 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Workspace 365 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Workspace 365 has purchased the following applications: Exact Online for ERP Financial in 2021, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Workspace 365 is running and its propensity to invest more and deepen its relationship with Exact Software , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Workspace 365 revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Workspace 365 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Workspace 365 Tech Stack and Enterprise Applications
Workspace 365 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Workspace 365 implemented Exact Online to support core ERP Financial functions for its finance and accounting operations. Workspace 365 uses Exact Online on their website, and Exact Online is the application driving the companys ERP Financial processes for invoicing, bookkeeping, and statutory reporting.
The deployment uses Exact Online as a cloud SaaS finance system, configured for standard ERP Financial modules including general ledger, accounts receivable, accounts payable, invoicing, banking reconciliation, and VAT reporting. Configuration work focused on chart of accounts alignment, automated invoicing templates, and period close workflows to support a professional services billing model.
Exact Online is surfaced on the corporate website to connect client billing touchpoints with backend finance processes, enabling online invoicing and client-facing payment information to be synchronized with the ERP Financial instance. Operational coverage centers on the finance and accounting function within Workspace 365, supporting corporate accounting in the Netherlands and centralized bookkeeping for the organization.
Governance emphasis included establishing accounting workflows, user role segregation, and month end control points within Exact Online, while onboarding centered on a staged rollout of invoicing and reconciliation capabilities. The implementation positioned Exact Online as the single finance system of record for Workspace 365, linking website billing interactions to the companys ERP Financial operations.
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Workspace 365 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Workspace 365 deployed Zendesk Chat on its website. Workspace 365 uses Zendesk Chat within its Chatbots and Conversational AI tooling to provide real-time web messaging for customer inquiries and support engagement. The deployment is a web-embedded chat widget that routes inbound conversations to support and customer success agents, and it is focused on customer-facing touchpoints on the corporate site. Operational scope is centered on front-line support workflows rather than internal back-office functions.
Configuration emphasizes standard Chatbots and Conversational AI capabilities such as real-time messaging, agent routing and presence, canned responses, chat transfer and session transcripts for case continuity. The implementation was operationalized through browser-based agent consoles and administrative controls, and governance has been structured around chat handling workflows and agent access policies. Zendesk Chat is used to centralize live chat interactions on the Workspace 365 website and to instrument conversational handoffs within existing support processes.
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Workspace 365 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Workspace 365 deployed Microsoft 365 as its Collaboration platform, establishing a cloud SaaS tenancy used directly on its corporate website. The implementation uses Microsoft 365 to provide core collaboration services across the organization, and the full application name Microsoft 365 appears in public site references indicating web-facing integration with the tenant.
The deployment is described as a centrally administered Microsoft 365 tenancy providing standard Collaboration capabilities such as email and calendaring, document collaboration and versioning, team communication and real-time co-authoring, and enterprise file storage and sharing. Operational scope is company wide across Workspace 365 professional services teams, with governance aligned to tenant-level administration, user provisioning workflows, and role-based access controls typical for a Microsoft 365 Collaboration rollout.
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Workspace 365 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Campaign Management | CRM |
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2023 | 2023 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Workspace 365 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Workspace 365 PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Workspace 365 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Workspace 365
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Workspace 365 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Workspace 365 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Workspace 365 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Workspace 365 Technographics
Workspace 365 is a Professional Services organization based in Netherlands,
with around 100 employees and annual revenues of $10.0 million.
Workspace 365 operates a diverse technology stack with applications such as
Exact Online, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Workspace 365 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, Zendesk and Microsoft.
Workspace 365 recently adopted applications including
Hubsell Campaigns in 2023, Fastly in 2022 and Exact Online in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Workspace 365’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Workspace 365’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Workspace 365 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.