World Health Organization
World Health Organization Technographics
World Health Organization Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by World Health Organization and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 World Health Organization employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that World Health Organization has purchased the following applications: Workday Financial Management for ERP Financial in 2021, Gomo Learning for Learning and Development in 2017, Sprinklr Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems World Health Organization is running and its propensity to invest more and deepen its relationship with Workday , Gomo , Sprinklr or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing World Health Organization revenues, which have grown to $4.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for World Health Organization intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
World Health Organization Tech Stack and Enterprise Applications
World Health Organization ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle E-Business Suite | Workday Financial Management | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, the World Health Organization implemented Workday Financial Management as its ERP Financial solution. The deployment replaced Oracle E-Business Suite and established a single cloud native Workday tenant to centralize core finance operations for the organization headquartered in Switzerland.
The Workday Financial Management implementation focused on core financial modules, including general ledger, accounts payable, accounts receivable, procurement, fixed asset accounting and financial reporting. Configuration work emphasized a centralized chart of accounts, role based security and automated accounting flows to support standardized financial close and transaction processing across WHO finance teams.
Project execution followed a phased migration from Oracle E-Business Suite, with data conversion, cutover planning and finance process harmonization. Governance updates included tightened financial control points, role based access and business process standardization to support ongoing financial operations under the Workday Financial Management ERP Financial environment.
|
World Health Organization HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gomo | Legacy | Gomo Learning | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, the World Health Organization implemented Gomo Learning to support Learning and Development across its global workforce. The deployment used Gomo Learning's cloud based, browser based authoring and responsive publishing capabilities to enable rapid creation of e learning content optimized for multiple device form factors.
Implementation concentrated on core Learning and Development capabilities including centralized content authoring, template driven course assembly, responsive publishing, and packaging for e learning standards such as SCORM and xAPI. Gomo Learning was configured to standardize content templates, streamline editorial review workflows, and enable subject matter experts to contribute modular course material and localization assets.
No named integrations or implementation partner information is provided on the public case listing, so integration specifics were not disclosed. Governance emphasis in the engagement centered on centralizing content lifecycle controls and establishing repeatable authoring and localization processes within WHO learning operations.
|
World Health Organization AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sprinklr | Legacy | Sprinklr Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, World Health Organization deployed Sprinklr Live Chat to power the WHO Health Alert conversational bot on WhatsApp and Facebook Messenger. The implementation used Sprinklr Live Chat within the Chatbots and Conversational AI category to deliver automated, AI-driven answers to common COVID-19 questions for global, public-facing communications.
Configuration centered on conversational flow design and intent classification to map common COVID-19 FAQs to automated response templates, with content updated through an operational content pipeline. Sprinklr Live Chat was used as the central conversational management platform to author, version, and publish scripted answers and to tune AI-driven response selection.
The deployment integrated directly with WhatsApp and Facebook Messenger channels, operating as a citizen and public-health communications deployment with global reach. The WHO Health Alert bot reached more than 12 million people on WhatsApp and expanded to Facebook Messenger in April 2020, demonstrating large-scale conversational AI usage on public messaging platforms.
Governance was organized around WHO communications workflows to control message content and update cadence, aligning conversational assets with official public-health guidance and approval processes. Operational scope was global and citizen-facing, focusing on timely dissemination of verified information through Sprinklr Live Chat and the Chatbots and Conversational AI tooling.
|
World Health Organization Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Analytics and BI | Analytics and BI |
|
2020 | 2020 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2006 | 2006 |
|
World Health Organization Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
World Health Organization Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
World Health Organization CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
World Health Organization ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
World Health Organization Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2021 | 2021 |
|
World Health Organization PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
World Health Organization IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
World Health Organization CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at World Health Organization
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by World Health Organization Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from World Health Organization IT executives and key decision makers. This section highlights World Health Organization's latest recorded technology evaluations, including Epicor iScala for ERP Financial on 2025-12-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the World Health Organization digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-18 | World Health Organization | Evaluated | Epicor | Epicor iScala | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD World Health Organization Technographics
World Health Organization is a Healthcare organization based in Switzerland,
with around 7000 employees and annual revenues of $4.84 billion.
World Health Organization operates a diverse technology stack with applications such as
Workday Financial Management, Gomo Learning and Sprinklr Live Chat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
World Health Organization has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Gomo and Sprinklr.
World Health Organization recently adopted applications including
Workday Financial Management in 2021, DocuSign eSignature in 2021 and In-Tend Supplier Portal in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of World Health Organization’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates World Health Organization’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete World Health Organization technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.