Quezon, 1104,
Philippines
World Vision Philippines Technographics
World Vision Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by World Vision Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 440 World Vision Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that World Vision Philippines has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Olark Live Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems World Vision Philippines is running and its propensity to invest more and deepen its relationship with Infor , Olark , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing World Vision Philippines revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for World Vision Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
World Vision Philippines Tech Stack and Enterprise Applications
World Vision Philippines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 World Vision Philippines implemented Infor SunSystems as its ERP Financial application to centralize core accounting, budgeting and expense workflows for the National Office finance team. The deployment focused on transaction processing, allocations and recurring financial reporting rather than broader enterprise resource planning modules, aligning Infor SunSystems with the organization’s accounting and fund management operations.
Infor SunSystems was configured to handle bulk accounting transaction intake and validation, including income and budget entries received from Sharepoint, with validated transactions uploaded directly into the SunSystems ledger. The implementation includes employee expense processing and checking workflows, monthly ledger revaluation routines, clearing of split billing accounts, and account allocation capabilities within Infor SunSystems, including import of cost allocation entries and allocation of accounts such as cash advances and suppliers payable.
The solution integrates explicitly with Sharepoint for transaction request intake and with an OLAP cube labeled Global Funding to generate detailed analysis, supporting a monthly production of a 300 account analysis. Operational coverage centers on the National Office finance organization, with functional impact across accounts payable, expense management, general ledger accounting, budget control and financial reporting processes.
Governance is organized around validation and checking steps prior to upload, scheduled month end activities including ledger revaluation, and recurring reconciliation and reporting runs, notably the National Office Basic Financial Package, PBAS Reconciliation and Aging Report. Day to day operations are structured to move source requests through Sharepoint validation, SunSystems posting, allocation and revaluation, and OLAP analysis to produce the defined monthly report set.
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World Vision Philippines AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, World Vision Philippines implemented Olark Live Chat on its public website. The Olark Live Chat deployment uses the vendor's client side widget embedded in site pages to provide real time text messaging between web visitors and staff. Olark Live Chat is a Chatbots and Conversational AI application supporting live operator consoles, automated greetings, visitor presence indicators, and chat transcript logging.
The implementation targets web based donor engagement and supporter services workflows, with operators handling incoming conversations through the Olark console and capturing transcripts for review and manual inclusion in outreach workflows. Operational scope is limited to the organization website, and governance focused on staffing chat shifts, configuring routing rules, and maintaining canned responses to align with outreach and support processes.
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World Vision Philippines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, World Vision Philippines implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The deployment established a cloud hosted, single tenant configuration to support the organization’s communications and document workflows across its Philippine operations, serving approximately 440 staff members.
Google Workspace (Formerly Google G-Suite) was provisioned to deliver core Collaboration capabilities including Gmail for organizational email, Calendar for scheduling, Drive and Shared Drives for centralized cloud storage, Docs Sheets and Slides for real time document collaboration, and Meet for video conferencing. The implementation emphasized browser and mobile access patterns typical of Collaboration suites, with administrative control exercised through the Admin console for user lifecycle management and domain settings.
Operational governance was structured around delegated administrative roles and account provisioning processes to align with program teams and field staff, using groups and role based access controls to segment data and collaboration spaces. Security and compliance controls were applied through standard Workspace features such as account settings, password policies, and data retention configuration, with IT ownership for ongoing user management and policy enforcement.
The Google Workspace deployment impacted core business functions including internal communications, program coordination, donor engagement workflows where collaborative documents are required, and remote meeting orchestration. The implementation narrative focuses on a centralized Collaboration platform architecture, modular productivity capabilities, and governance controls to support World Vision Philippines’ operational needs.
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World Vision Philippines eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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World Vision Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Experience | CRM |
|
2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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World Vision Philippines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Application Performance Management | ITSM |
|
2013 | 2013 |
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World Vision Philippines TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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World Vision Philippines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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World Vision Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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World Vision Philippines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at World Vision Philippines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Systems Manager | Manager | IT | ||||
| Director of IT | Director | IT | ||||
| Finance Director | Director | Finance |
Apps Being Evaluated by World Vision Philippines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||