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Wysdom.AI Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wysdom.AI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 72 Wysdom.AI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wysdom.AI has purchased the following applications: Microsoft Azure Language Understanding Intelligent Service (LUIS) for ML and Data Science Platforms in 2018, Microsoft Azure Cognitive Services (AI) for Cognitive Computing in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wysdom.AI is running and its propensity to invest more and deepen its relationship with Microsoft , Google , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wysdom.AI revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wysdom.AI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Language Understanding Intelligent Service (LUIS) | ML and Data Science Platforms | AI Development | n/a | 2018 | 2019 |
In 2018, Wysdom.AI integrated Microsoft Azure Language Understanding Intelligent Service (LUIS) into its AI platform as part of an ML and Data Science Platforms implementation hosted on Microsoft Azure. The integration is embedded within Wysdom.AI’s production NLP stack and is described as a core component of the company’s natural language processing system.
The implementation leverages Microsoft Cognitive Services capabilities, explicitly using language understanding and entity linking for recognition and disambiguation, along with Microsoft spelling and word splitting functionality. Wysdom.AI also incorporated the Microsoft Bing Search API for lexical analysis of word use, and the company grouped these components under Microsoft Cognitive Services to provide combined language processing functionality.
Architecturally, the Microsoft Azure Language Understanding Intelligent Service LUIS components are orchestrated inside the Wysdom solution running on Azure, and they are combined with Wysdom’s proprietary learning database and comprehensive learning service to produce model training inputs and iterative model updates. The configuration supports end-to-end NLP workflows including intent classification, entity resolution, and lexical normalization, integrated into Wysdom’s inference pipeline.
Operational scope focuses on customer support and contact center automation, with commercial traction initially in the financial services industry and planned expansion into insurance, health care, and utilities. Governance is driven by Wysdom’s learning service which curates labeled data and operationalizes updates to the language models, aligning model lifecycle activities with customer-facing support workflows.
The deployment is described as delivering professional-grade natural language performance by combining Microsoft Cognitive Services with Wysdom’s extensive learning data, and the solution is starting to attract interest from the financial services industry, with further industry rollouts planned.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cognitive Services (AI) | Cognitive Computing | AI-Powered Application | n/a | 2018 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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