Uxbridge, UB8 1DH,
United Kingdom
Xerox UK Technographics
Xerox UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Xerox UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Xerox UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xerox UK has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Oracle E-Business Suite HRMS for Core HR in 2015, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xerox UK is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xerox UK revenues, which have grown to $1.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xerox UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Xerox UK Tech Stack and Enterprise Applications
Xerox UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Xerox UK implemented SAP ERP ECC 6.0 to support ERP Financial functions for its Finance and Reporting organization. The deployment emphasized finance operational controls and reporting stewardship across users distributed in multiple regions within Xerox UK’s operating model.
Configuration and functional work centered on Finance and Reporting capabilities, including Master Data management, month-end activities, period open and close controls, and exchange rates setup. Reporting and analytics leveraged BW reports and ad-hoc extracts using SQVI from SAP-ECC and SAP-CRM tables, augmented by SQL, Access, and Excel for KPI reporting and data extraction. Data migration and routine master data propagation used LSMW and was staged across Golden Client, Quality Layer, Pre-Production and Production environments to maintain consistency.
The implementation included monitoring and management of incoming and outgoing interfaces, with procedures to ensure there were no unresolved interface errors and that report data reconciled to source systems. Incident and problem management was conducted via SAP Solution Manager and allied ticketing toolsets, with escalation and coordination to SAP and technical third party support teams for critical issue resolution. Business requirements were translated into solution prototypes that were reviewed by stakeholders and passed to ABAP development for coding after approval.
Operational governance relied on a coordinated offshore support model, where an offshore team was trained and mentored to resolve complex Finance and BW reporting incidents and to meet SLA targets. Testing discipline covered unit testing, UAT, regression testing, and creation of end-to-end test scripts, with monitoring of new functionality during ELS to ensure changes did not break existing processes. Regular communications to management and stakeholders covered scheduled and unscheduled outages, daily report availability, and completeness status.
Day-to-day operations emphasized master data synchronization across all SAP layers, reconciliation controls to prevent missing data in reports, and facilitation of workarounds for unresolved critical incidents during peak periods. SAP ERP ECC 6.0 was therefore positioned as the core ERP Financial application supporting finance processes, reporting, interface monitoring, and governed support operations at Xerox UK.
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Expense Management | ERP |
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2015 | 2015 |
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Xerox UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Xerox UK implemented Oracle E-Business Suite HRMS as its Core HR application to centralize HR administration and align with its broader Oracle E-Business HCM and ERP estate. The Oracle E-Business Suite HRMS deployment was positioned to support global HR operations across EMEA, North America and Canada and to interface with existing enterprise applications and data center consolidation efforts.
The implementation emphasized standard Core HR capabilities such as employee record management, workforce administration, position and job structures, HR reporting and approvals workflow, and manager and employee self-service to streamline HR transactions and transactional HR workflows. Configuration work focused on role based access, transaction orchestration for hires and separations, and HR transaction auditing consistent with enterprise compliance needs.
Integration scope included linkages with Xerox s Oracle ERP financial modules and content services, specifically Xerox DocuShare and SharePoint for document retention and HR records handling, plus alignment with Sungard disaster recovery planning and global WAN consolidation activities. The program was supported by a multi sourcing delivery model and onshore and offshore support layers, with coordinated support and transition activity involving third party technology partners including HCL, Iron Mountain, EDS, SunGard, IBM, TCS, Infosys, iGATE, TechM and Cognizant.
Governance and operational control were implemented using a SIAM based supplier governance model and ITIL service management practices, including formalized incident, problem, change and service level management processes. Security and continuity controls were maintained to meet ISO 27001 and ISO 9001 related requirements and to align HR change control with broader IT service continuity and capacity management processes.
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Xerox UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Xerox UK implemented Microsoft Power BI to establish an enterprise Analytics and BI capability supporting IT and business reporting and business engagement functions. The Microsoft Power BI deployment was positioned to provide centralized business intelligence, interactive visualization, and self-service reporting for IT and business stakeholders, including heads of IT and senior business engagement teams.
Configuration focused on core Analytics and BI capabilities such as interactive dashboards, data modeling, scheduled report delivery, and self-service analytics workflows to support program prioritization and solution discovery. Microsoft Power BI was configured to surface program and P&L analytics used by business relationship management to drive prioritization and to inform financial approver reviews.
The implementation was integrated with the organizationrsquo;s broader Microsoft footprint and cloud strategy, aligning Microsoft Power BI with Office 365 collaboration services and the hybrid cloud data estate on Azure as part of the companyrsquo;s move toward cloud and hybrid data center services. The architecture emphasized connectors to centralized data sources and a cloud-capable reporting layer to enable report distribution across IT and business channels.
Governance and rollout were led from a senior business engagement management model, with business relationship managers and a financial approver controlling shadow IT requests, monthly P&L based review cycles, and prioritization processes. The deployment of Microsoft Power BI was embedded into broader service introduction practices used by Xerox UK to standardize analytics, support value realization, and align BI outputs with enterprise program governance.
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Xerox UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2019 | 2019 |
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Xerox UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Xerox UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Xerox UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2011 | 2012 |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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Xerox UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Xerox UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Xerox UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Xerox UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Xerox UK
Apps Being Evaluated by Xerox UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||