Yafa Pen Company
21306 Gault St,
Canoga Park, 91303, CA,
United States
Canoga Park, 91303, CA,
United States
1 818-704-8888
Distribution
Yafa Pen Company Technographics
Yafa Pen Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yafa Pen Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Yafa Pen Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yafa Pen Company has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yafa Pen Company is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yafa Pen Company revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yafa Pen Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yafa Pen Company Tech Stack and Enterprise Applications
Yafa Pen Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, Yafa Pen Company implemented Intuit Quickbooks Enterprise as its ERP Financial platform to centralize core accounting for its U.S. distribution business. The implementation focused on consolidation of finance functions and alignment of order-to-cash and purchasing workflows with the distributor's operational requirements, positioning Intuit Quickbooks Enterprise as the primary record of financial transactions and inventory valuation.
The deployment included configuration of standard ERP Financial modules such as general ledger, accounts payable, accounts receivable, inventory management and order management, with a chart of accounts and custom reporting tailored to distribution accounting. Configuration work emphasized role based access controls, multiuser transaction handling and standardized month end close workflows to support routine financial governance and auditability.
Operational scope covered finance and operations teams supporting sales order processing and inventory control across the company, with process standardization undertaken to reduce transactional fragmentation. Governance centered on establishing a single financial record, formalized close procedures and controlled access to financial modules, reflecting a typical midmarket ERP Financial implementation for a 70 person distributor.
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Yafa Pen Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Yafa Pen Company deployed Zendesk Chat on its website, implementing Zendesk Chat as its customer-facing solution within the Chatbots and Conversational AI category. The deployment focused on embedding the web chat widget across product and support pages to capture live visitor inquiries on Yafa's public site.
The technical implementation centered on the Zendesk Chat web widget, configured for proactive messaging, canned responses, visitor context capture, and agent queue routing. Configuration work emphasized chat session handling, session metadata capture for contextual handoff, and scripted reply libraries to standardize frontline responses.
Operational coverage was limited to Yafa Pen Company’s online presence, serving customer service and online sales functions across the United States. The implementation aligned the Chatbots and Conversational AI application to front-office channels, positioning Zendesk Chat as the primary real-time engagement layer on the corporate website.
Governance and operational workflows included agent routing rules, chat handling procedures, and escalation paths into existing internal support processes. Rollout activities concentrated on web widget placement, agent workflow documentation, and ongoing configuration to refine routing and response templates.
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Yafa Pen Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Yafa Pen Company deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The Google Workspace deployment centralizes Gmail, Google Calendar, Google Drive document collaboration, Google Docs and Sheets editing, and Google Meet conferencing for corporate users across the United States, supporting core business functions in distribution, sales, and back-office administration.
Administration is managed through the Google Workspace Admin Console with role-based account provisioning, group email routing, and shared drives configured to align with distribution workflows and inventory coordination. The implementation is surfaced on the company website through Workspace-managed elements and embedded collaboration links, consistent with the noted use of Google Workspace on their website. Operational governance emphasizes centralized admin controls, user provisioning workflows, and standard collaboration policies to support cross-functional teams.
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Yafa Pen Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Yafa Pen Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Yafa Pen Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director | Director | Finance | |
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National Sales Manager | Manager | Sales | |
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Vice President of Sales | VP | Sales | |
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Apps Being Evaluated by Yafa Pen Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yafa Pen Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yafa Pen Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Yafa Pen Company Technographics
Yafa Pen Company is a Distribution organization based in United States,
with around 70 employees and annual revenues of $50.0 million.
Yafa Pen Company operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Yafa Pen Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Zendesk and Google.
Yafa Pen Company recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2021, Zendesk Service in 2020 and Zendesk Chat in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yafa Pen Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yafa Pen Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yafa Pen Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.