Ye Liang How Catering Service Pte. Ltd
8A Admiralty St, #03-20/21/22 FoodXchange,
Singapore, 757437,
Singapore
Singapore, 757437,
Singapore
65 6852 2852
Consumer Packaged Goods
Ye Liang How Catering Service Pte. Ltd Technographics
Ye Liang How Catering Service Pte. Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ye Liang How Catering Service Pte. Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Ye Liang How Catering Service Pte. Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ye Liang How Catering Service Pte. Ltd has purchased the following applications: Xero for ERP Financial in 2014, GUI Caterex for Restaurant Management in 2014, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ye Liang How Catering Service Pte. Ltd is running and its propensity to invest more and deepen its relationship with Xero , Intuit , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ye Liang How Catering Service Pte. Ltd revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ye Liang How Catering Service Pte. Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ye Liang How Catering Service Pte. Ltd Tech Stack and Enterprise Applications
Ye Liang How Catering Service Pte. Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Ye Liang How Catering Service Pte. Ltd implemented Xero as its ERP Financial application. Xero was positioned as the core ERP Financial system to manage accounts payable, weekly and monthly bank reconciliation, general ledger posting, and cash expense processing for the company’s finance function.
The Xero deployment covered accounts payable ledger maintenance in line with HQ accounting requirements, oversight of accurate and timely monthly closing, processing of cash expenses and cash register reconciliation, and coordination of cheque and GIRO arrangements scheduling. Operational workflows incorporated expense claims processing and routine recording of entries to ensure books reflected transactional activity required for monthly HQ reporting and year end audit readiness.
Xero operated in an environment that also included QuickBooks and GUI caterex, with Xero serving as the primary ERP Financial record of transactions while finance staff collaborated with the finance manager to produce monthly reports for HQ presentation meetings. The implementation supported coordination with external auditors for year end audit activities and assisted in the annual budgeting process.
Governance responsibilities emphasized finance oversight to ensure all entries were correctly recorded, formal weekly and monthly bank reconciliation processes, and consolidated month end close procedures. The configuration and use of Xero aligned finance team workflows across transactional posting, reconciliation, audit support, and HQ reporting without reference to an implementation partner.
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ERP Financial | ERP |
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2014 | 2014 |
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ERP Financial | ERP |
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2019 | 2019 |
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Ye Liang How Catering Service Pte. Ltd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | GUI Caterex | Restaurant Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Ye Liang How Catering Service Pte. Ltd implemented GUI Caterex to support Restaurant Management activities across its finance and operations functions. GUI Caterex was configured as the primary system for accounts payable workflows and bank reconciliation, with deployment focused on routine finance operations that feed monthly HQ reporting and year end audit cycles.
The implementation emphasized accounts payable ledger maintenance, weekly and monthly bank reconciliation, processing of cash expenses and cash register reconciliation, and scheduling of cheque and GIRO arrangements. GUI Caterex was used alongside QuickBooks and XERO, with data synchronization between GUI Caterex and the accounting packages to support ledger accuracy and timely monthly closing. Governance and process changes included formalizing monthly report preparation with the finance manager, documenting minutes for HQ presentation meetings, and coordinating with external auditors to support clean year end audit and annual budget processes.
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Ye Liang How Catering Service Pte. Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Ye Liang How Catering Service Pte. Ltd implemented Zendesk Chat on its public website to provide real time customer engagement. Zendesk Chat is deployed as a Chatbots and Conversational AI solution embedded in the company website, serving as the primary front line for inquiries related to catering orders and event coordination.
The implementation centers on a web chat widget configured for small team operation, with agent routing to a compact set of support users and canned response templates to standardize answers for menus, pricing, and availability. Typical Chatbots and Conversational AI capabilities are employed, including proactive chat invitations, chat transcripts for audit, offline message capture when agents are unavailable, and visibility into concurrent chat sessions for operational triage.
Operational coverage is focused on customer service and sales touchpoints, with the chat widget accessible across the company website to capture leads and manage order questions during business hours. Deployment is lightweight and browser based, reflecting the company size and the need for simple administration rather than complex on prem architecture or multi‑regional orchestration.
Governance is likely organized around a small set of administrator accounts controlling agent access, canned message updates, and business hours configuration, with procedures for logging and reviewing chat transcripts to inform service responses. No external integrations are documented, the implementation is explicitly on the website, and the narrative emphasizes an application level deployment of Zendesk Chat for front line customer interaction rather than wider systems consolidation.
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Ye Liang How Catering Service Pte. Ltd eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Ye Liang How Catering Service Pte. Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Ye Liang How Catering Service Pte. Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ye Liang How Catering Service Pte. Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ye Liang How Catering Service Pte. Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ye Liang How Catering Service Pte. Ltd digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Ye Liang How Catering Service Pte. Ltd Technographics
Ye Liang How Catering Service Pte. Ltd is a Consumer Packaged Goods organization based in Singapore,
with around 30 employees and annual revenues of $3.0 million.
Ye Liang How Catering Service Pte. Ltd operates a diverse technology stack with applications such as
Xero, GUI Caterex and Zendesk Chat,
covering areas like ERP Financial, Restaurant Management and Chatbots and Conversational AI.
Ye Liang How Catering Service Pte. Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, and Zendesk.
Ye Liang How Catering Service Pte. Ltd recently adopted applications including
WooCommerce in 2020, Zendesk Service in 2020 and Optimizely Intelligence Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ye Liang How Catering Service Pte. Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ye Liang How Catering Service Pte. Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ye Liang How Catering Service Pte. Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.