Yu Life
Yu Life Technographics
Yu Life Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yu Life and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Yu Life employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yu Life has purchased the following applications: PayFit HRMS for Core HR in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yu Life is running and its propensity to invest more and deepen its relationship with PayFit , Teamtailor , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yu Life revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yu Life intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yu Life Tech Stack and Enterprise Applications
Yu Life HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayFit | Legacy | PayFit HRMS | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Yu Life implemented PayFit HRMS to support rapid UK growth and to centralize payroll and HR administration. The PayFit HRMS deployment was adopted as the company Core HR platform, covering payroll, benefits reporting, and expense management for HR and payroll teams operating in the United Kingdom.
The implementation configured PayFit HRMS modules for payroll processing, benefits reporting, and employee expenses, leveraging standard Core HR workflows for automated pay runs, statutory reporting, and expense approval routing. Configuration emphasized flexible reporting across payroll, benefits and expenses to replace manual aggregation tasks, and the PayFit HRMS instance was provisioned to align HR and payroll data models for consistent headcount and compensation records.
Governance was structured around centralized payroll and HR process ownership, with rollout focused on UK HR and payroll operations and staged onboarding of payroll cycles and benefits feeds. Outcomes documented in the customer account include improved reporting capabilities and reduced manual payroll effort for HR and payroll in the UK following the PayFit HRMS deployment.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Yu Life AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Yu Life deployed Hubspot Live Chat on its public website to deliver Chatbots and Conversational AI capabilities for customer engagement and lead capture. The implementation places Hubspot Live Chat as the primary web based conversational entry point on yulife.com, instrumenting the site footer and product pages to surface contextual chat prompts and capture contact intent.
Configuration focused on standard conversational modules, using scripted bot flows for qualification and escalation to live agents, persistent chat history for session continuity, and templated responses for common queries. Hubspot Live Chat was configured to log conversation transcripts and contact form captures, and to apply routing rules that prioritize inbound chats for customer experience and sales follow up.
The deployment operates within the HubSpot account environment and is embedded directly on the website, enabling captured conversation data to feed downstream marketing and sales workflows in the HubSpot platform. Operational ownership was assigned to customer experience and sales teams, with chat routing and availability windows defined to align with support coverage and lead response processes.
Governance centered on admin level controls in Hubspot Live Chat for agent permissions, canned response libraries, and conversation retention settings, with incremental tuning of bot flows based on live usage patterns. The implementation emphasized practical, site level conversational automation and CRM aligned contact capture, positioning Hubspot Live Chat as a front line Chatbots and Conversational AI tool for Yu Life's customer facing channels.
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Yu Life Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Yu Life deployed Google Workspace (Formerly Google G-Suite) as its core Collaboration platform across the company. Yu Life Google Workspace (Formerly Google G-Suite) Collaboration supports corporate productivity and internal communications for the 300 employee insurer headquartered in the United Kingdom, providing a unified suite for email, calendar, and document collaboration.
The implementation centers on standard Google Workspace functional modules, including Gmail for corporate email, Google Drive for cloud storage, Docs, Sheets and Slides for coauthoring, Google Calendar for scheduling, and Google Meet for virtual meetings, all managed through the Google Admin console. Configuration work focused on domain provisioning, user and group administration, role-based access controls, and shared drive structures to support teams such as marketing, operations, HR and broker relations.
Operational governance emphasizes centralized administration and delegated admin roles to align Collaboration usage with insurance compliance needs and internal workflows. The deployment scoped to corporate departments integrates collaboration and content workflows used by the web and marketing teams for coordinated content production, while administrative controls and audit logging are employed to manage access and data governance within the Collaboration environment.
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Yu Life Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Yu Life CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Yu Life IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Yu Life
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Yu Life Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Yu Life IT executives and key decision makers. This section highlights Yu Life's latest recorded technology evaluations, including Mer LeadPool for Lead Generation on 2025-01-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Yu Life digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-07 | Yu Life | Evaluated | Mer | Mer LeadPool | Lead Generation | CRM |
FAQ - APPS RUN THE WORLD Yu Life Technographics
Yu Life is a Insurance organization based in United Kingdom,
with around 300 employees and annual revenues of $50.0 million.
Yu Life operates a diverse technology stack with applications such as
PayFit HRMS, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Yu Life has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayFit, HubSpot and Google.
Yu Life recently adopted applications including
DocuSign eSignature in 2023, 6sense Account Engagement Platform in 2023 and Teamtailor ATS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yu Life’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yu Life’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yu Life technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.