AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Zalaris Tech Stack and Enterprise Applications

Zalaris AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Zalaris implemented Rocket.chat as a website-based conversational layer. The deployment established a Chatbots and Conversational AI capability embedded on Zalaris's public website to support customer engagement and inbound inquiry handling. The implementation focused on web messaging and session-based conversational interfaces for site visitors. Rocket.chat was configured to present a live messaging widget on site pages, combining automated bot responses for common queries with human handoff workflows for complex issues. Core functional capabilities aligned with the Chatbots and Conversational AI category included real-time messaging, session management, canned response automation, conversation logging and agent routing. The configuration emphasized front-end embedding and conversational workflow orchestration, without naming integrations to back-end systems. Operational ownership centered on digital channels and customer support teams at Zalaris, with moderation and conversation routing governing live agent participation. The scope of the implementation covered customer-facing interactions on the website and standard support workflows, impacting customer support, sales qualification and marketing engagement functions. Rocket.chat on the website provided a unified conversational entry point consistent with Chatbots and Conversational AI architecture.
Zalaris Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2022 2022
In 2022, Zalaris implemented Microsoft Power BI to surface interactive analytics directly on its corporate website. The deployment uses Microsoft Power BI to deliver Analytics and BI capabilities, embedding interactive dashboards and cloud hosted reports that provide web access to business metrics. The implementation supports web delivered reporting while also providing internal stakeholders with browser based dashboards for operational visibility. Configuration emphasized dashboarding, self service reporting, scheduled data refresh, and role based access controls to govern publishing and viewing of content. Microsoft Power BI was integrated with the corporate website and internal data pipelines to centralize reporting workflows across finance, HR, and operational teams. Governance work focused on content publishing workflows and dataset security to align Analytics and BI delivery with departmental needs.
Zalaris Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Zalaris implemented Microsoft 365 as its core Collaboration platform. Microsoft 365 at Zalaris provides standard collaboration capabilities including Exchange Online email, SharePoint Online document management, Microsoft Teams real-time chat and meetings, and OneDrive for Business file storage and synchronization. The deployment is delivered as a cloud SaaS footprint supporting internal communications, document collaboration, and knowledge management across Zalaris’s professional services organization. Zalaris’s corporate website references Microsoft 365 usage, indicating public alignment with Microsoft 365 collaboration tooling and a consistent cloud-based collaboration posture for the company.
Zalaris CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Zalaris ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Zalaris PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Zalaris IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Zalaris

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zalaris Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zalaris IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zalaris digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zalaris Technographics
Zalaris is a Professional Services organization based in Norway, with around 987 employees and annual revenues of $83.0 million.
Zalaris operates a diverse technology stack with applications such as Rocket.chat, Microsoft Power BI and Microsoft 365, covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.
Zalaris has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat and Microsoft.
Zalaris recently adopted applications including Microsoft Power BI in 2022, Hubspot Marketing Automation in 2020 and TOPdesk in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zalaris’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zalaris’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zalaris technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.